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Cancel STV
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Stv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stv: Easy Method
What is Stv
Overview
Stv is a subscription-based streaming service that offers TV shows, movies and exclusive on-demand content. It provides both a free-with-ads option and paid STV Player+ subscriptions with additional features.
How it is offered
Subscriptions are available directly on the Stv website and through app stores (Apple App Store and Google Play). Terms and refund rights can differ depending on where you subscribed.
How to cancel Stv
Cancel via Web (stv.tv)
- Log in to your account on stv.tv.
- Go to Manage account → Manage subscription.
- Select "STV Player free with ads" option.
- Click Cancel Subscription → Continue cancelling → Confirm and cancel.
- Cancellation takes effect at the end of your current paid period or free trial.
Cancel via App Store (Apple) and Google Play
- Apple (iPhone/iPad/Apple TV): Open Settings → tap your name → Subscriptions → STV Player+ → Cancel subscription.
- Google Play (Android): In the Android app go to Subscriptions → select STV Player+ → Tap Cancel subscription and follow the prompts.
- Or via Google web: visit play.google.com/store/account/subscriptions → Manage → Cancel subscription → select reason → Continue.
What happens when you cancel
Access after cancellation
When you cancel, your access to paid features continues until the end of the current billing period or free trial.
After that date your account will revert to the free-with-ads tier (if available) or access will be removed according to the subscription terms.
Account and data handling
Your account and watch history typically remain tied to your profile unless you delete the account separately. Saved watchlists or preferences may persist.
If you later resubscribe, previous settings and library may be available depending on the service rules.
Will I get a refund?
14-day statutory right (website subscriptions)
- If you subscribed via the Stv website you have a 14-day statutory right to cancel from contract start.
- If you have not viewed any content after a trial expiry you may be reimbursed under that right; if you viewed content, no refund is due but access continues until period end.
App Store / Google Play and mid-cycle cancellations
- Subscriptions made through the Apple App Store or Google Play are subject to those stores' rules; typically there is no prorated refund for cancelling mid-period.
- Free trials should be cancelled at least 24 hours before the trial or renewal to avoid being charged.
Stv plans and pricing
Available plans (India)
The following prices reflect in-app/App Store listings for India and may vary with taxes or regional pricing adjustments.
Pricing table
| Plan | Price | Period |
|---|---|---|
| STV Play Weekly | ₹99 | Weekly |
| STV Play Monthly | ₹299 | Monthly |
| STV Play Yearly | ₹2,999 | Yearly |
Your consumer rights in India
Statutory cancellation for web purchases
Indian consumers who subscribe directly via the website normally have a statutory right to cancel within 14 days of contract formation, subject to content use conditions.
If no content was consumed after a trial expiry, refund may be available; otherwise access continues until the period end without refund.
Platform-specific rules
- Apple App Store and Google Play purchases follow those platform policies; these often do not allow mid-cycle refunds through the app provider.
- Always check the purchase platform's refund and dispute mechanisms if you need a refund.
Customer experiences
Reported problems
Multiple user reviews report playback problems such as buffering, crashes, freezes and episode-loading failures despite adequate internet.
Users also report intrusive or repeated adverts that interrupt viewing and sometimes cause errors or app restarts.
User review sources
For a sample of user feedback, see reviews collected on Trustpilot.
Documentation checklist
Before contacting support
- Account email or username used for the subscription.
- Order or transaction ID and proof of payment (screenshot).
- Device type and app version where issue occurred.
For refund or dispute requests
- Dates of subscription start and cancellation attempt.
- Evidence of content viewing (if relevant) and screenshots of errors or receipts.
Common mistakes
Canceling in the wrong place
Example: attempting to cancel via the Stv website when the subscription was purchased through Apple. This will not stop App Store billing.
Always cancel through the same platform used to subscribe (Apple settings, Google Play, or stv.tv).
Timing and refund expectations
Example: expecting a prorated refund after cancelling mid-cycle. Stv policies and store rules typically do not provide mid-period refunds.
Also, failing to cancel 24 hours before a trial end can result in an unexpected charge.
Comparative recap
Quick comparison
The table below summarises cancellation steps and typical refund outcomes by platform.
Summary table
| Platform | How to cancel | Typical refund outcome |
|---|---|---|
| Web (stv.tv) | Manage account → Manage subscription → Select free with ads → Cancel | 14‑day statutory right may apply; refund if no content viewed; otherwise access until period end |
| Apple App Store | iPhone/iPad: Settings → your name → Subscriptions → STV Player+ → Cancel | No prorated mid-cycle refund typically; use Apple refund/dispute process for exceptions |
| Google Play | Android app: Subscriptions → STV Player+ → Cancel OR play.google.com account subscriptions | No prorated mid-cycle refund typically; Google Play refund policies apply |
After cancelling
Confirming cancellation
Check your account subscription page or the App Store / Google Play subscriptions screen to confirm the status shows cancelled.
Keep confirmation emails or screenshots as proof of cancellation.
Further steps and feedback
If you experienced problems, you can raise issues with the relevant app store or provide feedback. User reviews are available on Trustpilot.
See user reviews on Trustpilot
Address
Formal postal address (India)
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi 110001, India.
When to use the address
Use this corporate office address for formal written requests or mailed cancellation/dispute letters if required.