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Cancel VIU
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I hereby notify you of my decision to terminate the contract relating to the Viu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viu: Easy Method
What is Viu
Overview
Viu is a subscription-based streaming service that offers Asian dramas, movies, variety shows and music videos. The service provides both free, ad-supported viewing and a paid premium tier with additional benefits.
Key features
Viu Premium includes ad-free playback, unlimited streaming, and offline downloads of eligible titles. The catalogue emphasises Korean, regional Indian and other Asian content.
How to cancel Viu
Cancel via Android (Google Play)
- Open the Google Play Store app on the device used to subscribe.
- Tap your profile icon > Payments & subscriptions > Subscriptions.
- Find "Viu" and tap Cancel subscription, then follow on-screen prompts to confirm.
Cancel via iPhone/iPad (App Store) or web
- For iOS: Open Settings > [your name] > Subscriptions, select Viu and choose Cancel Subscription.
- For web subscriptions: Sign in to your Viu account, go to Account or Subscription settings and select Cancel. If you subscribed through a third party, cancel there.
What happens when you cancel
Access after cancellation
After cancellation you typically retain access to Viu Premium features until the current paid period expires. You will not be charged again once the cancellation takes effect.
Data and renewal
Your account and watch history usually remain intact to allow reactivation. The subscription will not auto-renew after the final paid day unless you resubscribe.
Will I get a refund?
Standard policy
Viu's general approach is not to issue refunds for partially used billing periods. Most cancellations take effect at the end of the current cycle rather than providing a pro-rata refund.
Exceptions and disputes
- Refunds may be considered for billing errors, duplicate charges, or where local consumer law requires it.
- If you believe a charge is incorrect, gather proof (receipts, transaction IDs) and contact your payment provider or the store used to subscribe.
Viu plans and pricing
Confirmed plan
The following table shows the publicly confirmed Viu subscription rate for India as available in official launch information and mainstream coverage.
Pricing note
The listed price has been the only publicly confirmed Viu India subscription rate through early 2026. No annual or tiered plans have been indicated for India beyond this flat rate.
| Plan | Price | Period | Features |
|---|---|---|---|
| Viu Premium | ₹99/month | monthly | Ad-free premium content, ~17,000 hours of Bollywood & regional movies, music videos, unlimited downloads and streaming |
Your consumer rights in India
Right to fair service
Under Indian consumer protection laws, you have the right to services that are as described and free from unfair trade practices. Misleading billing or undisclosed charges may be challenged.
How to escalate
- First, seek resolution through the service provider and the app store or payment platform used for purchase.
- If unresolved, you can approach consumer grievance redressal forums or file a complaint with the appropriate consumer commission in India.
Customer experiences
Typical outcomes
Many users successfully cancel via Google Play or the App Store with immediate confirmation of cancellation. Access usually remains until the paid period ends.
Common pain points
Frequent issues reported include confusion over which platform was used to subscribe and delays in support responses. Keeping receipts and subscription confirmations helps speed resolution.
Documentation checklist
What to collect before contacting support
- Order confirmation or invoice showing the Viu charge and date.
- Transaction ID or payment reference from your bank or payment app.
- Screenshots of subscription status in the Viu app or app store subscriptions page.
- Device details, account email used for Viu, and any correspondence with support.
Why this matters
Having clear documentation reduces the time needed to resolve billing disputes and proves entitlement to refunds or corrections if applicable.
Common mistakes
Cancelling the wrong place
Users often uninstall the Viu app but forget to cancel the subscription in the App Store or Google Play. The subscription continues to bill until explicitly cancelled in the store it was purchased from.
Overlooking family or secondary accounts
Multiple accounts, family sharing or alternate email addresses can cause a subscription to remain active. Verify the exact account used to subscribe before cancelling.
Comparative recap
Quick comparison
The table below contrasts a paid Viu Premium subscription with having no subscription to clarify key differences at a glance.
How to use this
Use this recap to confirm whether you need to cancel based on factors like downloads, ad experience, and cost.
| Service | Price | Period | Ads | Downloads | Auto-renewal |
|---|---|---|---|---|---|
| Viu Premium | ₹99/month | monthly | No | Yes, unlimited for eligible titles | Yes, until cancelled |
| No subscription (Free) | Free | monthly | Yes | No | No |
After cancelling
Immediate steps
- Keep confirmation screenshots or emails showing cancellation and the end date of access.
- Check your bank or payment statements for final charges and note the date your access ends.
If you still see charges
If billing continues after the paid period, contact the payment platform used for the subscription (Google Play, App Store or your bank) and provide the documentation checklist items.
Address
Registered headquarters
Viu International Ltd (primary registered HQ): 6/F, Goldin Financial Group Centre, 17 Kai Cheung Road, Kowloon Bay, Hong Kong, China.
Notes about contacting
For subscription or billing disputes, begin by using the account/subscription management screen in the Viu app or the store where you purchased the subscription. Retain transaction evidence for escalation if needed.