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I hereby notify you of my decision to terminate the contract relating to the Voot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Voot: Easy Method
What is Voot
Overview
Voot was an Indian streaming service offering movies, TV shows, originals and live channels under a subscription model.
It provided ad-free tiers called Voot Select with early access to some Viacom18 content and original series.
Service status
Voot service was discontinued in August 2023 and merged into JioCinema; legacy information below refers to historical subscriptions.
If you hold an old Voot charge or subscription, treat it as a legacy service issue that may require escalation.
How to cancel Voot
Cancel via iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions → Voot → Cancel Subscription.
- Do not rely on uninstalling the app; uninstalling does not cancel App Store subscriptions.
Cancel via Android (Google Play)
- Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Voot → Cancel.
- Billing and refunds for store purchases are handled by Google Play; follow their refund process if needed.
Cancel via Web / Email (Voot direct)
- Email support@voot.com with your account email, plan name, transaction details and the subject "Cancel subscription".
- Alternatively, visit your Voot account settings or billing page and cancel there if the option is available.
- When cancelling by email, ask for a confirmation or reference ID to keep for your records.
What happens when you cancel
Access after cancellation
Your access to paid content generally continues until the end of the current billing period.
After the billing period ends, you will lose premium access unless you resubscribe.
Billing and account data
Auto‑renewal is stopped when cancellation completes for the relevant channel (App Store, Google Play, or Voot direct).
Account profile or viewing history may remain with the service per Voot/JioCinema data policies; request deletion via support if needed.
Will I get a refund?
General refund policy
Voot's standard policy: no automatic refunds or pro‑rata refunds for unused subscription time.
Subscription fees are generally non‑refundable unless an exception is made by Voot.
Exceptions and store channels
- Refunds may be granted at Voot's discretion in limited cases, such as false advertising or inability to access promised content.
- For App Store or Google Play purchases, refunds follow Apple or Google policies respectively; contact the store for those requests.
- No statutory 14‑day automatic refund right is specified for these subscriptions; expect refunds to be rare and discretionary.
Voot plans and pricing
Pricing summary
Historic plan prices for Voot Select (India) are listed below for reference; promotional offers may vary.
Verify current offers with the store or provider if you see charges that appear on your statement.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Voot Select Monthly | ₹99.00 | Monthly | Ad-free streaming, early access to Viacom18 shows, Voot Originals, 35+ live TV channels |
| Voot Select Annual (Promotional) | ₹499.00 | Annual | Same features as monthly, billed yearly at promotional rate |
| Voot Select Annual (MRP) | ₹9999.00 | Annual | Standard annual subscription rate (reference for discounts) |
Your consumer rights in India
Where to escalate
If you cannot resolve charges or refunds with Voot or stores, you may escalate via your bank (chargebacks) or consumer protection portals in India.
For App Store/Google Play purchases rely primarily on Apple/Google refund channels and their dispute procedures.
Regulatory context
Because Voot merged into JioCinema, historical policies apply to legacy subscriptions and disputes may need additional documentation.
Keep transaction records and correspondence when filing complaints with consumer forums or authorities.
Customer experiences
Positive feedback
- Some users reported receiving goodwill refunds for issues like removed content or misleading listings.
- Independent reviewers occasionally praised the UI and content variety prior to the service merge.
Negative feedback
- Complaints included technical glitches, streaming stability problems, and difficulty reaching customer support.
- Users reported delayed or denied refunds, confusing cancellation processes, and occasional content removal during events.
Documentation checklist
Essential items to include
- Account email and username associated with Voot.
- Plan name, purchase date, and transaction/receipt ID.
- Device type (iOS/Android/Web) and store used for purchase (App Store / Google Play / Voot).
- Clear request wording (e.g., "Cancel subscription") and date/time of request.
Supporting evidence
- Screenshots of subscription in your App Store/Play Store or Voot account page.
- Copies of email correspondence and any confirmation/reference ID received.
- Bank or card statement showing the charge if disputing payment.
Common mistakes
Uninstalling instead of cancelling
Uninstalling the app does not stop App Store or Google Play subscriptions; users must cancel through the store or account settings.
This mistake often leads to unexpected recurring charges after the app is removed.
Contacting the wrong channel
Contacting Voot support for a store‑billed subscription can delay refunds; stores (Apple/Google) control billing for their purchases.
Always check where the charge originated (App Store, Google Play, or direct) before submitting a refund request.
Comparative recap
Channel comparison
Quick comparison of cancellation and refund handling by channel to help choose the right escalation path.
Summary table
| Channel | How to cancel | Billing / Refund handled by | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → Subscriptions → Voot | Apple (App Store) | Access until end of App Store billing period |
| Google Play (Android) | Cancel via Play Store → Payments & Subscriptions → Voot | Google Play | Access until end of Play billing period |
| Web (Voot direct / email) | Email support@voot.com or use account billing settings | Voot (legacy); refunds discretionary | Access typically until end of billing period |
After cancelling
What to do next
Save confirmation emails or reference IDs from the cancellation request for future reference.
Check your next card or bank statement to ensure auto‑renewal has stopped.
Helpful links and resources
- Voot cancellation guidance (third‑party summary)
- Cancelmates: Voot Select cancellation steps
- Voot - Wikipedia (service history and merger information)
Address
Corporate address
Viacom18 Media Pvt. Ltd. (owner of Voot historically)
Zion Bizworld, Subhash Road - A, Vile Parle (East), Mumbai 400057, Maharashtra, India
Support contact
For direct cancellation requests by email: support@voot.com
When contacting support include the documentation checklist items above to speed resolution.