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Zeus Network

Cancel ZEUS NETWORK

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India

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Termination letter drafted by a specialized lawyer
Sender
Zeus Network Cancel | Postclic
Zeus Network
Vimeo.com, Inc., 555 West 18th Street, New York
New York United States
ottsupport@vimeo.com
Cancellation of Zeus Network contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Zeus Network service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Zeus Network
Vimeo.com, Inc., 555 West 18th Street, New York
New York , United States
ottsupport@vimeo.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Zeus Network. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Zeus Network: Easy Method

What is Zeus Network

Overview

Zeus Network is a subscription-based streaming service offering original reality shows, scripted series and films aimed primarily at young adults.

The service is accessible via web and mobile in-app subscriptions and offers both recurring plans and one-time in-app purchases in India.

How it is delivered

Content is delivered through the Zeus app and the Zeus website using standard streaming technology.

Subscriptions purchased through Apple or Google stores are managed through those stores; web purchases are managed on the Zeus website.

How to cancel Zeus Network

Web cancellation

  • Log into your account on the Zeus Network website.
  • Go to Account or Settings, then select Cancel subscription.

Mobile cancellation (iOS and Android)

  • iOS (App Store): Open iPhone/iPad Settings → tap Apple ID → Subscriptions → find Zeus Network → cancel to turn off auto-renewal.
  • Android (Google Play): Open Play Store → profile icon → Payments & subscriptions → Subscriptions → Zeus Network → Cancel subscription.

What happens when you cancel

Access after cancellation

After canceling, access remains active until the end of the current billing period on all platforms.

There is no immediate loss of access when cancellation is completed correctly on the purchase platform.

Renewal and platform rules

Subscriptions must be canceled on the same platform where they were purchased; cancelling on web works only if you subscribed via web.

For App Store and Google Play purchases, follow each store's cancellation and timing rules to prevent automatic renewal.

Will I get a refund?

Standard refund policy

There is no standard 14-day cooling-off refund entitlement for digital subscriptions; refunds are generally not issued once the billing period has started.

This means most routine cancellations do not trigger an automatic refund after the period begins.

Exceptions and processing time

  • Refunds may be granted at Zeus Network’s discretion for issues such as technical problems, unauthorized charges, or service interruptions.
  • When granted, refunds are typically processed within 3 - 5 business days.

Zeus Network plans and pricing

Current Indian pricing (confirmed)

Plan Price Period Features
Zeus Network Monthly ₹699 Monthly Full streaming access via in-app subscription
Zeus Network Yearly ₹6,900 Annual Full streaming access via in-app subscription
Zeus - ₹2,999 ₹2,999 One-time In-app purchase option (unspecified)
Zeus - ₹1,499 ₹1,499 One-time In-app purchase option (unspecified)
Zeus - ₹1,999 ₹1,999 One-time In-app purchase option (unspecified)
Zeus - ₹4,999 ₹4,999 One-time In-app purchase option (unspecified)
Zeus - ₹3,999 ₹3,999 One-time In-app purchase option (unspecified)

Your consumer rights in India

Legal protections

Under Indian consumer protection law, digital subscription services are subject to rules against unfair trade practices and deceptive conduct.

While there is generally no statutory 14-day cooling-off period for digital subscriptions, consumers have rights in case of defective service or unauthorized charges.

How to seek redress

  • If you face continued billing after cancellation or refusal of reasonable refunds, you can use grievance redressal mechanisms under the Consumer Protection Act 2019.
  • Consider contacting your bank/issuer for unauthorized charges and preserve statements and correspondence as evidence.

Customer experiences

Common complaints

  • Reports exist of users being charged after cancelling, in some cases for multiple months despite cancellation and bank statements.
  • Users also report difficulties reaching responsive customer support for billing and access problems.

Positive and cautionary notes

Some users receive refunds or issue resolution when Zeus Network or platform providers investigate specific problems.

Timely documentation and cancelling on the correct platform improve the chances of a clean resolution.

Documentation checklist

What to collect before contacting support

  • Account email or username used for the subscription.
  • Purchase receipt or transaction ID from Apple/Google/App Store or web order confirmation.

Evidence for disputes

  • Bank or card statements showing the charges and dates.
  • Screenshots of subscription status, cancellation confirmations, and any error messages.

Common mistakes

Cancelling on the wrong platform

A frequent error is cancelling on the web when the subscription was purchased through the App Store or Google Play.

If you cancel on the wrong platform, the subscription remains active and renewals will continue.

Timing and missing deadlines

Not cancelling at least 24 hours before renewal on iOS can result in being billed for the next period.

Failing to save receipts or confirmation screenshots complicates refund or dispute claims.

Comparative recap

Quick comparison

Platform Cancellation method Refund likelihood Access after cancel Notes
Web Account/Settings → Cancel subscription on Zeus website Low (discretionary) Access until end of billing period Must cancel on web if purchased on web
iOS (App Store) iPhone/iPad Settings → Apple ID → Subscriptions → Zeus Network → Cancel Low (discretionary); must follow Apple refund rules Access remains until period end Cancel ≥24 hours before renewal to avoid next charge
Android (Google Play) Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel Low (discretionary); follow Google Play rules Active until billing cycle ends Follow Google Play cancellation timing rules

After cancelling

Immediate steps

  • Save any cancellation confirmation or screenshot showing subscription status.
  • Monitor your bank/card statement in the weeks after cancellation for unexpected charges.

Where to get help

If you need a step-by-step cancellation guide or want to see reports from other users, refer to the resources below.

Community reports and a cancellation walkthrough can be found here: How to cancel the Zeus Network (joinchargeback) and user reports here: Reddit discussion on Zeus Network billing.

Address

Corporate contact (service delivery)

Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, United States.

Notes on contacting

Use your subscription account email and order receipts when contacting support or your payment provider.

If escalation is required in India, preserve correspondence and consider consumer grievance channels under the Consumer Protection Act 2019.

FAQ

To cancel your Zeus Network subscription on the web, log into your account on the Zeus Network website, go to Account or Settings, and select Cancel subscription. Remember to keep proof of your cancellation.

Yes, to cancel your Zeus Network subscription through the App Store, open your iPhone/iPad Settings, tap on your Apple ID, go to Subscriptions, find Zeus Network, and cancel it to turn off auto-renewal. Ensure you cancel at least 24 hours before renewal to avoid being charged.

After canceling your Zeus Network subscription, you will retain access to the service until the end of your current billing period, regardless of the platform used for cancellation.

Zeus Network generally does not issue refunds once the billing period has started, but refunds may be granted at their discretion for issues like technical problems or unauthorized charges. Keep proof of your cancellation request.

Zeus Network offers a Monthly plan for ₹699 and a Yearly plan for ₹6,900. To cancel, you must do so on the same platform where you subscribed, either through the web or the respective app store. Always check your contract for specific cancellation details.