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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Culligan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Culligan: Easy Method
What is Culligan
Overview
Culligan is an international company that provides water treatment products and services, including filtration systems, bottled water solutions, and maintenance plans.
Services are delivered through Culligan-branded channels and independent dealers, with both one-time product sales and subscription-style delivery or service arrangements in some markets.
Core offerings
Typical offerings include whole-house filters, cartridge filters, water pitchers, dispensers, and bulk bottled water for homes and businesses.
Support, installation and recurring deliveries are often managed by local dealers or Culligan account portals where available.
How to cancel Culligan
Cancel via website or dealer
- Log in to your Culligan account or contact the dealer who sold or services your plan.
- Request cancellation at least 48 hours before renewal where regional rules apply; otherwise cancellation generally takes effect at the end of the current paid term.
- If the order has already shipped, follow the return/refund process instead of expecting a shipment cancellation.
Cancel via mobile app stores and third parties
- iOS (App Store): License or app issues may be raised with Apple; subscription billing remains subject to Culligan or dealer terms, not directly by Apple.
- Android (Google Play): Manage subscriptions in Google Play to stop future Google billing, but refunds depend on Culligan/dealer return policy.
- Third-party sellers (e.g., Amazon): Manage and cancel subscriptions through that third-party billing service if you subscribed through them.
What happens when you cancel
Access and renewal
Cancellation typically prevents renewal and stops future recurring charges after the current paid term ends.
Access to subscription benefits usually continues until the end of the paid period rather than immediately ceasing.
Orders and shipments
Orders already processed or shipped may not be cancellable; you will usually need to return items under the standard return policy.
Returns may incur return shipping and restocking fees where applicable; keep proof of shipment and delivery.
Will I get a refund?
General refund and return policy
Unless an item is marked final sale or sold as part of a subscription, Culligan accepts returns for refund within 90 days of delivery when the product is in original condition.
- Refunds are typically minus shipping charges and any mandatory restocking fee.
- Customers are generally responsible for return shipping costs.
Subscription and final-sale exceptions
Products sold as part of a subscription or explicitly marked non-returnable/final sale are not eligible for return or refund.
If you purchased via App Store or Google Play, subscription cancellations stop future billing but refunds are governed by Culligan/dealer return rules and platform policies.
Culligan plans and pricing
Available one-time products
The table below lists common one-time purchase items and prices found for India through retailers and importers.
For subscription or dealer-specific pricing contact your local Culligan dealer or account representative.
| Plan | Price | Period | Features |
|---|---|---|---|
| Culligan WH-HD200-C Whole House Sediment Water Filter | ₹16,904.00 | One-time purchase | Whole-house sediment filter, clear bowl, 1" size |
| Culligan SCWH-5 5 Micron Carbon Water Filter Cartridge | ₹6,680.00 | One-time purchase | 5 micron carbon filter cartridge, approx. 3-month life |
| Culligan with ZeroWater Technology 7-Cup Water Filter Pitcher | ₹2,643 | One-time purchase | 7-cup pitcher, 5-stage advanced water filter |
| Culligan with ZeroWater Technology 12-Cup Water Filter Pitcher | ₹4,474 | One-time purchase | 12-cup pitcher, 5-stage advanced water filter |
| Culligan with ZeroWater Technology 32-Cup Water Filter Dispenser | ₹4,707 | One-time purchase | 32-cup dispenser, 5-stage advanced water filter |
| Culligan with ZeroWater Technology 40-Cup Glass Water Filter Dispenser | ₹9,905 | One-time purchase | 40-cup glass dispenser, 5-stage advanced water filter |
| Culligan Packaged Drinking Mineral Water 20 L Bottle (bulk) | ₹150 per bottle | One-time purchase (bottle) | 20 L packaged mineral water, Culligan-branded |
Your consumer rights in India
Statutory protections
Indian consumers have statutory protections against unfair trade practices and for defective or misrepresented goods under Indian law.
These statutory rights exist even if a seller's published terms do not mention specific cooling-off periods.
How this relates to Culligan
Culligan's published global terms do not explicitly provide a 14-day cooling-off right for India; they commonly use a 90-day return window in global terms.
- Even if Culligan's terms don’t state India-specific rights, you may still have remedies under the Consumer Protection Act and related regulations.
- For disputes, you can raise the issue with the dealer, Culligan support, or consumer forums and statutory authorities in India.
Customer experiences
Positive feedback
Many customers report polite, helpful staff, timely delivery and satisfactory installations in several markets.
Some reviews praise responsive customer service and product quality where local dealers perform well.
Common complaints
Frequent negative reports include poor delivery communication, missed delivery windows and missed bottle pickups for exchanges.
Other repeated issues include billing disputes, cancellations that were hard to complete, delayed refunds, and service reliability concerns.
Documentation checklist
Essential order records
- Order number and purchase date
- Account username or customer ID
- Payment receipts or bank/credit card statement entries
Support and proof items
- Delivery confirmation or tracking number
- Photos of product condition and packaging (if returning)
- Service agreement, serial numbers and installation records
- Any written correspondence with dealer or Culligan support
Common mistakes
Missing the cancellation window
Customers often assume cancellations are immediate; many subscriptions only stop at the end of the paid term, so check renewal cut-off times.
Not allowing for the typical 48-hour regional cutoff can lead to being charged for another period.
Assuming platform handles refunds
Purchases through app stores or third parties can complicate refunds; the platform may be able to cancel billing but refunds often depend on Culligan/dealer rules.
Another common error is not retaining order numbers or proof of delivery, which slows refund or return processing.
Comparative recap
Quick platform comparison
The table below summarizes cancellation and refund handling by purchase channel to help you choose the right route for cancellations.
| Platform | How to cancel | Refunds | Notes |
|---|---|---|---|
| Web (Culligan.com or dealer) | Cancel via account portal or contact dealer/support directly. | Refunds follow Culligan/dealer policy; orders already shipped may require return. | Cancellation often effective at period end; 48-hour regional cutoff may apply. |
| App Store (iOS) | Manage subscription in App Store; contact Apple for app warranty issues. | Apple may refund app license for warranty failures; subscription refunds follow Culligan/dealer policy. | Billing flow is separate from Culligan's return rules. |
| Google Play (Android) | Manage subscription in Google Play to stop future charges; also notify Culligan/dealer. | Refunds depend on Culligan/dealer return policy and Google Play refund rules. | Stopping Play billing does not automatically guarantee product refunds. |
| Third-party sellers (e.g., Amazon) | Cancel and manage subscription via the third-party platform used to subscribe. | Refunds and returns are governed by the third-party seller and Culligan/dealer terms. | Always check which party processed payment to know where to request refunds. |
After cancelling
What to monitor
Keep written confirmation of cancellation and monitor bank/card statements for any unexpected charges.
Retain documentation of returns and tracking numbers until refunds are posted.
How to follow up
- If a refund is delayed, contact the dealer or Culligan support with order details and proof of return.
- If unresolved, escalate to your payment provider or seek redress under Indian consumer protection mechanisms.
- Keep copies of all communications and timelines in case you need to file a formal complaint.
Address
Headquarters
Culligan International headquarters: 9399 W Higgins Road, Suite 1100, Rosemont, IL 60018, USA.
Use this address for corporate correspondence; local service and billing are typically handled by regional dealers.
Local dealer contact
For cancellations, returns or service in India, contact the Culligan dealer who sold or services your product.
If you do not have dealer contact details, check your order confirmation or account portal for the relevant local contact information.