Cancellation Housinglist: Easy Method

What is Housinglist

How the service works and what you are actually buying

Housinglist is a membership-based property listing service that gives paid access to housing-related listings, including rentals and foreclosure-style inventory. The official Terms say the service offers a $1.00 (RM5)* trial and then switches to paid billing automatically after the trial ends "housinglist.com".

If you signed up quickly while browsing listings, your frustration is valid lah. Many users only realise later that Housinglist is not a free public listing portal, but a paid membership service with automatic renewal after the 7-day trial.

Business model, trial conversion, and billing structure

The pricing model is simple but easy to miss during signup. Housinglist offers a 7-day trial at $1.00 (RM5)*, and after that the monthly fee can continue at $49.60 (RM234)* unless you cancel before the next billing date "housinglist.com".

The Terms do not clearly state a minimum commitment period, and no cancellation fee was found in the Terms. That is good news for Malaysian users because it means the main risk is not a penalty fee, but forgetting the renewal date and getting charged the monthly rate.

What users pay for inside the membership

The paid value is access to listings, search tools, and housing information that are not fully visible to non-members. Housinglist markets the service as a way to find affordable homes, rentals, and related property opportunities through a member area.

In practical terms, users are paying for access, not ownership. Once the membership ends, access to the member tools and premium listing visibility usually stops at the end of the active billing period.

Availability for users in Malaysia

Housinglist can be accessed from Malaysia through the website, but the service is not localised for Malaysia in any meaningful way. Prices are published in US dollars, support operates on Pacific Time, and the available support channels are a US phone number, an email address, and a contact page "member.housinglist.com".

This time zone issue is a real headache for Malaysians. If you try calling during normal local office hours, can or not reach them depends on the US support window, so email and account cancellation are usually the more senang options.

How to cancel Housinglist without getting charged again

Do these checks before you press cancel

Many Housinglist members get annoyed because cancellation steps feel vague and the bigger worry is being charged again after cancelling. Before doing anything, log in and note your current plan, your next billing date, and the card used for payment.

Take screenshots of the account dashboard, the subscription page, and any renewal date shown in your profile. Also save any trial signup email, because the difference between a $1.00 (RM5)* trial and a $49.60 (RM234)* monthly renewal matters if you later need to dispute a charge.

• Screenshot your current plan name
• Screenshot the next billing date
• Save the last payment receipt
• Note the email used to register
• Check whether you subscribed on the website or through a mobile store

Cancel through the website account area

The direct cancellation route is through your Housinglist account. Log in, go to Account Settings or Subscription Management, then follow the cancellation prompts provided in the member area "housinglist.com".

If the button wording is slightly different on your screen, look for labels such as Account, Billing, Membership, Subscription, or Manage Plan. The safest path is usually Account Settings > Subscription Management > Cancel Subscription, then continue until you see a final confirmation page.

Do not stop after clicking the first cancel option. Some services show an intermediate retention page, and even though no specific dark pattern was identified here, you should keep going until you see a clear cancellation confirmation on screen or by email.

Use the contact page or email if the account route fails

If the website does not let you cancel cleanly, use the official contact page and email on the same day. The support page is available at Housinglist contact page, and the support email is [email protected] "member.housinglist.com".

In your message, include your full name, account email, the last four digits of the card if available, the plan charged, and a simple sentence asking for immediate cancellation and written confirmation. This gives you a paper trail if the company later bills you again.

• Subject line: Cancel my Housinglist membership
• State the account email clearly
• Ask for written confirmation
• Attach screenshots of your account page

Phone support details and the Malaysia time zone problem

Housinglist lists the support phone number as (800) 373-3210 "member.housinglist.com". Support hours are Monday to Friday 5 AM to 6 PM Pacific Time, and Saturday to Sunday 7 AM to 3:30 PM Pacific Time.

For Malaysia, that timing is awkward because Pacific Time is far behind Malaysia time. If you call, prepare your account email, recent charge amount, and screenshot of the plan page before the call, then write down the date, time, and name of the agent who spoke to you.

App Store and Google Play only if you subscribed there

If your Housinglist charge is tied to Apple or Google billing, cancel from that store instead of the Housinglist website. On iPhone or iPad, open App Store, tap your profile icon, open Subscriptions, find Housinglist, and tap Cancel Subscription.

On Android, open Google Play, tap your profile or menu, open Payments and subscriptions or Subscriptions, find Housinglist, and tap Cancel. This route can be slower for refunds, but it often gives stronger proof because your cancellation date is recorded inside Apple or Google account history.

Postal cancellation as a backup option

Housinglist does not provide a Malaysia address for cancellations, only a US mailing address. Postal mail is a backup method if you want extra documentation, especially for a billing dispute, but it is slower than online cancellation and email.

If you prefer tracked written proof, some users send a registered letter or use a certified digital delivery service such as Postclic, which records sending and receipt timestamps. Use it only as supporting evidence, not as your only cancellation step.

After you cancel, what changes and what does not

Access usually continues until the end of the paid period

If you cancel a Housinglist membership, the practical expectation is that your paid access continues until the end of the current billing cycle, then stops. The Terms confirm automatic monthly billing after the trial but do not spell out a more generous post-cancellation access rule "housinglist.com".

If you cancelled during the $1.00 (RM5)* 7-day trial, you should not expect another paid cycle if the cancellation went through before the renewal date. Save the confirmation because that date is the key evidence if a later charge appears.

What happens if you do nothing

If you do not cancel before the trial ends, the Terms say the membership fee is billed automatically on a monthly basis "housinglist.com". That means a missed trial deadline can turn into a $49.60 (RM234)* recurring charge.

This is the point where many users feel trapped. The membership is not described as having a minimum contract length, so the real financial risk is recurring renewal, not a fixed lock-in period.

Your data after cancellation

Housinglist does not clearly explain data retention after cancellation in its Terms "housinglist.com". So before you cancel, export or save anything you may need, including listing notes, saved searches, receipts, and account screenshots.

If there is information in your account that could help with a future complaint, save it before access expires. Once the billing period ends, getting that information later may be much harder through support.

Housinglist refund rules and what Malaysians can realistically expect

General refund position from the service

Housinglist says users can cancel the $1.00 (RM5)* trial at any time during the trial period, and that after the trial the membership fee is billed monthly "housinglist.com". The Terms do not clearly promise refunds for unused time, so do not assume a pro-rated refund is automatic.

If you already paid the monthly fee of $49.60 (RM234)*, the honest answer is that refund success may depend on the reason. Billing errors have the best chance because Housinglist tells users to contact customer service promptly if a billing error happens "housinglist.com".

How to request a refund step by step

If you were charged wrongly, email [email protected] and use the contact page on the same day. Include the transaction date, amount, card statement screenshot, account email, and the reason, such as duplicate billing, post-cancellation charge, or unauthorised renewal.

Ask for two things in one message: refund of the specific charge and written confirmation that recurring billing has ended. This avoids the common mistake of getting a refund conversation started while the subscription stays active in the background.

• State the exact amount charged
• Attach the cancellation proof
• Mention the billing date clearly
• Request a response by email

Refund rights in Malaysia and when they may help

In Malaysia, subscription disputes are generally looked at under the Consumer Protection Act 1999. A universal cooling-off period does not apply to every online subscription, but direct sales contracts can have a 10 working day cooling-off period in specific situations.

For normal online subscription issues with Housinglist, the stronger argument is usually unfair billing, misleading renewal, or charging after cancellation, rather than a broad cooling-off right. If the company ignores a valid complaint, KPDN and TTPM are the local escalation paths Malaysians should know.

Card disputes, chargebacks, and store refunds

If Housinglist does not resolve a billing problem, contact your bank and ask to dispute an unauthorised or recurring card transaction. In Malaysia, banks commonly handle chargebacks within roughly 60 to 120 days from the transaction date or from when you discovered the issue, under Bank Negara Malaysia complaint-handling rules.

If you subscribed through App Store or Google Play, use their refund or subscription support route first because the charge sits with the store billing system. For direct card charges on the website, a bank chargeback is the last resort after you have kept screenshots, emails, and the date of cancellation.

Housinglist terms that matter before you subscribe or cancel

Auto-renewal and trial conversion clause

The key clause is straightforward: after the free trial period, the membership fee is automatically billed monthly "housinglist.com". That is the single most important line in the Terms because a missed reminder can convert a $1.00 (RM5)* trial into a full monthly charge.

The free trial itself is described as a $1.00 (RM5)* membership that lets users explore the service "housinglist.com". If you signed up just to view a few listings, put a calendar reminder before day 7 and cancel early rather than on the last minute.

Commitment, cancellation fee, and missing details

The Terms do not specify a minimum commitment duration, and no cancellation fee was found. That usually means you can end the membership without a stated termination penalty, but it does not guarantee a refund for any remaining time already billed.

Housinglist also does not clearly specify data retention after cancellation, governing law, or a dedicated dispute resolution process in the Terms. For users in Malaysia, this makes your screenshots and written support trail even more important.

Housinglist prices in Malaysia and which plan costs the most

Current plans and converted prices

Prices are approximate, converted from USD at 1 USD ≈ 4.72 MYR. Check the official website for exact local prices.

Which option is cheapest and which one is costly

The cheapest entry is the 7-day trial at $1.00 (RM5)*, but that only stays cheap if you cancel on time. The most expensive single payment shown in the research is the 3-Month Membership at $99.00 (RM467)*, while the monthly plan is costlier over time if kept for several months.

Three monthly payments at $49.60 (RM234)* each would total $148.80 (RM702)*, so the 3-month plan is lower by about $49.80 (RM235)* over the same period. If you no longer use the service, any paid plan is bad value, so cancellation matters more than plan optimisation.

Billing notes and hidden-cost risk

No cancellation fee was found in the Terms, and no bundle discount was identified. The hidden-cost risk is the auto-renewing monthly billing after trial, not a separate admin fee.

Housinglist prices are published in USD, so Malaysian card statements may show slight exchange differences from the RM estimates above. If your bank adds foreign transaction fees, your real MYR cost can be slightly higher than RM234 for the monthly plan.

Your rights in Malaysia if Housinglist keeps charging you

Laws that matter for subscription disputes

For Malaysians, the main law is the Consumer Protection Act 1999. Section 17 on future services contracts matters because when a service is cancelled, consumers may argue for fair treatment on unused portions and against excessive charges.

The CPA does not create a universal cooling-off rule for every online subscription. That means Housinglist not mentioning a cooling-off period in its Terms does not automatically break Malaysian law, but unclear renewal or post-cancellation charging can still become a consumer issue.

Cooling-off rights and where they are limited

Malaysia has a 10 working day cooling-off period for certain direct sales contracts, including some door-to-door and mail-order situations. That rule does not automatically cover every online subscription like Housinglist, so many readers should not rely on it unless their signup fits that category.

For a standard website signup, your stronger practical route is to show the billing date, your cancellation attempt, and any later unauthorised charge. That evidence is what helps most in a bank dispute, KPDN complaint, or TTPM claim.

How to complain to KPDN and TTPM

If Housinglist ignores your cancellation request or refuses to deal with a billing error, file a complaint with KPDN and prepare the same file for TTPM if money is still outstanding. Include your screenshots, email trail, bank statement entry, and the exact amount, such as $49.60 (RM234)*.

Write the timeline simply: signup date, trial date, cancellation date, confirmation date if any, and charge date. TTPM is useful for consumer claims in Malaysia because it is designed to handle disputes without the cost and hassle of a full court process.

Useful Malaysian authorities

KPDN is the Ministry of Domestic Trade and Cost of Living, and TTPM is the Tribunal for Consumer Claims Malaysia. For a Housinglist dispute, these are more relevant to Malaysians than foreign agencies named in the service data.

• KPDN website: KPDN official website
• TTPM website: TTPM official website
• Bank Negara Malaysia website: Bank Negara Malaysia

What customers say about the Housinglist cancellation experience

Overall verdict from available reviews

Overall rating trend: only negative reviews were found in the research sample, with 0 positive and 3 negative reviews. Based on that limited but consistent sample, cancellation looks harder than it should be, mainly because of support frustration and repeated charging concerns.

For Malaysians, the time zone gap adds another layer of inconvenience because support runs on Pacific Time. Even if the website cancellation works, users should still save proof because the recurring complaint theme is charging issues after attempted cancellation.

Recurring issues table

Sources summary table

Summary table of cited reviews

Individual user comments

• "I called them up and get the information I needed I give them my account information they sad they can not help me until I put more money on my account I did that before." (ScamPulse)
• "I received a new credit card. However, housinglist.com continues to attempt to charge my old credit card repeatedly." (ScamPulse)
• "Housinglist.com continues to attempt to fraudulently charge my credit card without permission and without me entering any information on their website or otherwise." (ScamPulse)

There were no positive cancellation reviews in the verified sample, so that should be said plainly. Still, one positive point from the service structure is that a website cancellation path exists and no cancellation fee was found in the Terms.

The documents you should keep before and after ending the membership

What to save before cancellation

If cancellation steps feel unclear, paperwork becomes your best protection. Before cancelling, save screenshots of the plan page, renewal date, billing amount, and any page showing your account email.

Also save the original signup email if you joined through the $1.00 (RM5)* trial. That email often helps prove the expected timeline between trial start and the first full monthly charge.

What to keep for a refund or dispute

For a refund request, keep the transaction date, amount, card statement line, and any support ticket or email reply. If the charge was $49.60 (RM234)*, write that exact amount in your complaint instead of saying "membership fee".

For a bank dispute, include a screenshot of your cancellation confirmation and the date it was sent. Banks in Malaysia usually decide faster when the timeline is clear and the evidence shows a recurring charge after a valid cancellation attempt.

What to save after cancellation

Once cancellation is done, keep the confirmation email, the final confirmation screen, and one fresh screenshot of the account area showing the membership is no longer active. Then check your next card statement to confirm no new charge appears.

Set a calendar reminder for the next expected billing date plus another reminder 30 days later. That simple step catches delayed or repeated billing while the evidence is still fresh.

The Housinglist cancellation mistakes that cause the most trouble

Stopping too early in the cancel flow

A common mistake is clicking the first cancel-looking button and then closing the page before the final confirmation appears. If no confirmation email arrives and no success page is saved, assume the cancellation may not have completed.

The fix is simple. Go back into the account, repeat the path, and do not exit until you have both on-screen proof and an email record.

Using the wrong channel for the original signup

If you subscribed through App Store or Google Play, cancelling only on the Housinglist website may not stop the store billing. This happens with many subscription systems, and it creates confusion when users think they already cancelled.

The solution is to match the cancellation channel to the billing channel. Check your bank statement description or mobile subscription list before acting.

Missing the 7-day trial deadline

The jump from $1.00 (RM5)* to $49.60 (RM234)* is where people get upset. Waiting until the final day of the trial is risky because support is on Pacific Time and Malaysians may not get a quick reply if the account page fails.

Cancel at least 48 hours before the trial ends if you do not intend to continue. That gives you time to retry through email and the contact form if the website acts up.

Expecting an automatic pro-rated refund

Housinglist does not clearly promise refunds for unused periods in its Terms. So if you cancel halfway through a paid month, there is no solid published basis to expect a partial refund automatically.

The better approach is to request a refund only when there is a billing error, duplicate charge, or charge after cancellation. Your success chance is stronger when the complaint is specific and documented.

Not monitoring the card after cancellation

Review complaints include attempted charging even after users believed the membership should have stopped. That means cancellation is not the final step; statement monitoring matters just as much.

Check the card or bank app for at least one to two billing cycles after cancellation. If a fresh recurring charge appears, dispute it quickly with the bank and attach your proof.

A quick comparison of Housinglist cancellation methods

Method comparison table

What this comparison really means

The website route is the fastest if your account page works properly. App Store can be slower for account changes but often gives cleaner evidence because Apple records the cancellation inside your subscription history.

Email support sits in the middle. It is slower than self-service, but for Malaysians it often works better than a US phone call because you create a written trail with dates, amounts, and screenshots.

What to do after cancelling and how to protect yourself

Immediate follow-up steps

Right after cancellation, look for three things: a confirmation screen, a confirmation email, and a visible status change in your account. If one of those is missing, send a same-day email to [email protected] asking them to confirm the membership is closed.

Then put the next billing date into your calendar. If your trial started on the 10th, watch closely around the 17th for trial conversion, or around the same day next month for a recurring monthly charge.

Check your statements and use chargeback if needed

Monitor your card or bank account for at least 60 to 120 days if you had trouble during cancellation. In Malaysia, a chargeback or card dispute is usually raised with the issuing bank as an unauthorised or recurring transaction problem under Bank Negara Malaysia's consumer protection framework.

If you spot a new Housinglist charge after cancellation, send the bank your screenshots, support emails, and the statement line showing the amount. Fast action improves the chance of reversing the charge before the case goes stale.

Alternatives Malaysians may prefer

If you still need housing search tools after cancelling, local platforms may suit Malaysia better. iProperty Malaysia focuses on sale and rental listings, Speedhome is known for direct landlord-tenant rentals with zero commission, and PropertyGuru Malaysia offers listings plus market insights.

These alternatives are more locally relevant than a US-focused membership portal. If your goal is a home or rental search in Malaysia, local inventory and local support usually make life much easier.

Useful links

• Housinglist terms of service
• Housinglist contact page
• Housinglist official website
• KPDN official website
• TTPM official website

Where to send a written cancellation notice

Physical mailing address available for Housinglist

Housinglist does not provide a Malaysia-based postal cancellation address. The available physical address is in the United States, so online account cancellation, email, and the contact page are usually faster for users in Malaysia.

If you still want to send a written notice for documentation, use this address:

• HousingList.com 5725 S Valley View Blvd Ste 5 PMB 464778, Las Vegas, NV, 89118-3122, US

Send the letter only as supporting evidence and keep a copy of everything. For speed, do the website cancellation and email request on the same day, then use the postal route only if the case turns into a billing dispute.

The practical Malaysia takeaway

The most efficient Housinglist exit for Malaysians is usually this: cancel in the account area, send a confirmation email immediately after, and monitor the next one or two statements. That three-step routine gives you the best balance of speed, proof, and protection.

If the company ignores you or a fresh charge appears, escalate without waiting. Start with your bank for the chargeback path, then use KPDN and TTPM if the money is still not returned.