Postclic premium unlimited: promotional offer at RM 4.19 for 48h, then RM 228.34 per month without commitment

Cancellation service #1 in Malaysia
If you are trying to cancel Lyrebird Studio, you are probably already annoyed because the cancellation trail is not clearly explained. That frustration is fair. Based on the available source material, Lyrebird Studio operates as a software subscription service, and the public terms page exists at Lyrebird Studio Terms.
The research data for Malaysia does not confirm a founding year, parent company, headquarters, user count, or a detailed subscription dashboard path. What is clear is the business model: recurring paid access to app features. One published example is FaceLab: Future Face Aging App Annual Subscription at $49.95 (RM236)* for annual access, including age progression and face editing tools.
The clearest paid feature set in the verified pricing data is for FaceLab, where the annual subscription unlocks all features, including age progression and face editing tools. Another product in the same publisher ecosystem is QRscanner: Barcode & QR App Subscription, described as offering an ad-free experience and exclusive content, although the exact current price was not specified in the available material.
In plain terms, users are paying for premium app functions rather than a one-off licence. That matters because recurring mobile subscriptions often continue until you stop them through the same billing channel used at sign-up, whether that was the app itself, App Store, or Google Play.
For Malaysia, local support details are thin. No phone number, live chat, support email, or service hours were identified in the research. The only confirmed support-related page is the terms page at lyrebirdstudio.net, which means Malaysian users may need to rely heavily on the billing platform records inside Apple or Google if a cancellation dispute comes up.
Pricing in the source data is not published in MYR as a native local rate. For that reason, this guide shows the original USD amount together with the converted Malaysian amount, using 1 USD ≈ 4.72 MYR. If you signed up from Malaysia, your bank statement may still show a converted ringgit charge rather than a neat local list price, lah.
Many users worry about two things at the same time: getting billed again and losing access too early. Do three checks before cancelling. Take a screenshot of your current plan name, note your next billing date from your Apple, Google, or account billing screen, and save any content or settings you still need.
This prep work matters because the company’s public material does not clearly publish a cancellation flow or data retention policy. If a charge appears after cancellation, your best evidence will be the billing date, the plan screenshot, and the cancellation confirmation screen. Users in review data said the process can take about 20 minutes, so do not leave it to the last minute.
The official terms page is available, but no verified step-by-step web cancellation path was published in the source material from lyrebirdstudio.com. So the honest answer is this: a confirmed click route such as Settings > Account > Subscription > Cancel was not publicly documented in the researched sources.
If you subscribed directly on a Lyrebird Studio account, start by logging in and checking the usual billing areas: Profile, Account, Settings, Subscription, Manage Plan, or Purchases. Look for wording such as Cancel Subscription, Turn Off Renewal, or Manage Billing. If you find the cancellation page, take a screenshot before and after you confirm. The only verified support page available is Lyrebird Studio Terms.
For iOS, use Apple’s subscription controls if the charge appears on your Apple billing history. On your iPhone, go to Settings > your Apple ID name > Subscriptions > find the Lyrebird Studio related app name, such as FaceLab or QRscanner > tap Cancel Subscription. If the button says Expired, the recurring charge is already off.
This route is common for app-based subscriptions and is often the cleanest record because Apple stores the status and renewal date in one place. After cancelling, save a screenshot showing the expiry date. If you are trying to claim a refund for an Apple-billed charge, Apple normally handles that inside its own purchase history rather than through the app publisher.
For Android, open Google Play Store > tap your profile icon > Payments and subscriptions > Subscriptions > select the Lyrebird Studio related app > tap Cancel subscription. Follow the on-screen prompts until Google Play confirms the end of auto-renewal. Then capture the screen showing the final access date.
This matters because some Malaysians assume uninstalling the app is enough. It is not. If billing was created through Google Play, deleting the app will not stop the recurring payment. You need the cancellation confirmation inside Google Play itself or you may still see another debit on your card.
No verified phone number, support email, live chat, or support hours were found for Lyrebird Studio in the research data. So there is no confirmed direct support channel you can rely on for a fast manual cancellation. In practice, that means your billing platform trail is your strongest proof.
If you want extra written evidence, you can also send a brief registered letter stating your account name, app name, purchase date, billing amount, and cancellation request. A modern option some consumers use instead of traditional registered post is a certified digital letter service such as Postclic, which provides timestamped proof of sending and receipt. The physical cancellation address provided in the service context is in Kuala Lumpur, and the full address is listed at the end of this guide.
No specific dark pattern was identified in the research, so there is no confirmed evidence of fake exit buttons, forced retention offers, or hidden multi-page traps. Still, local user complaints do point to unclear instructions and unexpected charges after attempted cancellation, which usually means people cancel in the wrong place or stop halfway.
A simple rule helps: cancel where you pay. If your receipt came from Apple, use Apple. If the charge came through Google Play, use Google Play. If the charge came directly from Lyrebird Studio, use the account billing area and keep screenshots from every step.
Many subscribers fear they will lose access the second they cancel. For most recurring digital subscriptions, cancellation stops the next renewal but access usually remains until the current billing period ends. The research data for Lyrebird Studio does not publish a contrary rule, so the practical expectation is continued access until your displayed expiry date.
For example, if your annual FaceLab plan renews on 15 September and you cancel on 2 September, you would usually keep premium access until 15 September. That is why the expiry-date screenshot is so useful. It tells you exactly how long the paid features should remain active.
The public terms data did not confirm an auto-renewal clause in detail, but app subscriptions like these normally renew automatically unless you switch off renewal before the next billing date. In Malaysia, that is the part that catches many users. They assume the subscription will end by itself after the current term, then the next charge lands anyway.
To avoid that, treat your next billing date as the hard deadline. Cancel at least 24 hours earlier if the billing is handled by Apple or Google, because mobile store systems can process renewals shortly before the period flips.
Lyrebird Studio does not appear to publish a verified public data retention rule in the available source set. That means there is no clear promise on how long project data, saved edits, or app history remains available after premium access ends.
The safe move is to export or save anything valuable before cancelling. If the app allows local downloads, backups, or project exports, do that before the final billing date. Once premium access ends, some advanced tools may lock even if your account still exists.
Refund wording for Lyrebird Studio is not clearly published in the researched sources. The terms page exists, but the available research did not identify a general refund rule, an unused-period refund rule, or a billing-error refund rule from Lyrebird Studio itself. So there is no verified promise of pro-rated refunds for the unused part of a monthly or annual plan.
That means you should assume refunds are not automatic unless the billing platform grants one or the charge was clearly unauthorised. If you cancel halfway through an annual plan such as $49.95 (RM236)*, the safest expectation is access until the end of the paid term, not a partial cash return.
In Malaysia, consumer disputes around subscriptions are generally framed under the Consumer Protection Act 1999. The law does not create a universal cooling-off period for every digital subscription. A 10 working day cooling-off period is mainly tied to direct sales, door-to-door sales, and mail order situations under the Direct Sales and Anti-Pyramid Scheme Act 1993, not automatically to every app subscription.
So if you bought a Lyrebird Studio related subscription through App Store or Google Play, your strongest practical route for an ordinary refund request is usually the billing platform’s refund channel. If the issue is an unfair recurring charge or the merchant ignores you, you can escalate through KPDN or file a claim with the Tribunal for Consumer Claims Malaysia.
Start with the billing source shown on your receipt. For Apple-billed purchases, use Apple’s purchase history and refund request tools. For Google Play charges, use Google Play order history and the refund or problem-report option linked to the transaction. For direct card charges, gather the charge date, amount, last four card digits, and cancellation proof before contacting the merchant or your bank.
Write a short and factual request. State the app name, transaction date, amount in MYR, what happened, and what outcome you want. If the issue is a duplicate or recurring charge after cancellation, attach the screenshot showing the cancellation date. This is far more effective than sending a long emotional complaint, can or not.
If a charge appears after you already cancelled, a chargeback can be the last resort. In Malaysia, cardholders normally call this a chargeback or a dispute for an unauthorised or recurring card transaction with the issuing bank. The practical time frame is commonly around 60 to 120 days from the transaction date or from when you discovered the problem, depending on your bank and card-network rules.
This sits within Bank Negara Malaysia’s financial consumer protection framework, including the Financial Services Act 2013 or Islamic Financial Services Act 2013 and complaint-handling rules for financial institutions. When you contact the bank, prepare your cancellation screenshot, transaction record, and a short timeline. If the charge came through Apple or Google, dispute with the platform first, then move to the bank if needed.
Plan | Price (USD / MYR) | Period | Main features |
|---|---|---|---|
FaceLab Annual Subscription | $49.95 (RM236)* | Annual | All features unlocked |
QRscanner Subscription | Price not published* | Monthly or Annual | Ad-free and extras |
Prices marked with an asterisk are approximate where converted from USD at 1 USD ≈ 4.72 MYR. For the exact current local billing amount, review the official listing on your billing platform.
From the verified data, the highest clearly identified recurring price is FaceLab at $49.95 (RM236)* per year. The QRscanner subscription exists as a recurring plan, but the exact amount was not available in the source set, so it cannot be ranked accurately against FaceLab.
If you subscribed mainly for one feature, an annual commitment can become poor value very quickly if you stop using the app after a few weeks. That is the best reason to cancel early and keep access until the end date rather than waiting until renewal day and risking another full annual charge.
No cancellation fee was found in the Terms of Service, and no early termination fee was identified either. That is good news. The main cost risk here is not a penalty fee but forgetting to stop the recurring renewal on time.
No verified price increase history was found in the sources. Also, the available data does not clearly state free trial conversion terms. If you joined during a promotion or trial, inspect your App Store or Google Play subscription page now, because that page usually shows the exact next billing amount and date.
For Malaysian consumers, the main baseline law is the Consumer Protection Act 1999. It helps when a subscription charge is misleading, unfair, or not delivered as expected. For cooling-off rights, the more specific 10 working day rule comes from the Direct Sales and Anti-Pyramid Scheme Act 1993, mainly for direct sales, door-to-door sales, and mail order contracts.
That distinction matters for Lyrebird Studio because an app subscription bought through Apple or Google is usually not the same as a door-to-door or direct sales contract. So do not assume you automatically have a broad 10 day no-questions-asked cancellation right for every digital subscription. Your refund path may depend more on billing records and platform rules than on a blanket cooling-off period.
If you cancelled and were still charged, start with the merchant or billing platform and give them your evidence. If the matter is still unresolved, you can escalate to KPDN and consider filing with the Tribunal for Consumer Claims Malaysia, often called TTPM. TTPM is designed for consumer disputes and is usually a more realistic route than letting the issue drag on for months.
Your complaint pack should include the app name, transaction date, amount in MYR, cancellation screenshot, bank or card statement, and any replies you received. Keep the story simple: when you subscribed, when you cancelled, and when the disputed charge happened. That timeline is what decision-makers need.
KPDN is the Ministry of Domestic Trade and Cost of Living, and it is the right public authority to know if you are dealing with unfair consumer practices. TTPM is the formal avenue if you want to pursue a consumer claim. If your dispute is with the card charge itself, your bank also has duties under Bank Negara Malaysia’s complaint framework.
Use these bodies when a recurring charge continues after cancellation, when a refund promise is not honoured, or when the billing path was unclear enough to mislead you. For links, the final section of this guide includes a direct consumer authority link you can use straight away.
The review sample is small and neutral: 0 positive, 0 negative, and 4 neutral reviews in the provided set. Based on that, cancellation does not look impossible, but it also does not look polished. The recurring theme is mild friction, mostly from unclear steps rather than aggressive retention tactics.
For Malaysians, that lines up with the local issues flagged in the research: difficulty navigating the cancellation process and unexpected charges after attempted cancellation. So the fair verdict is this: Lyrebird Studio cancellation looks moderately manageable if you know your billing channel, but confusing if you do not.
Theme | Frequency | Typical example |
|---|---|---|
Unclear steps | Common | Users get confused |
Unexpected charges | Reported | Billing after attempt |
Time needed | Reported | About 20 minutes |
Source | Rating | Number of reviews |
|---|---|---|
Chargeback | Neutral | 4 |
"Canceling a subscription at Lyrebird Studio can be somewhat straightforward, but may involve a few steps that could confuse some users. While not overly difficult, it does require navigating through the app or website, which can be slightly cumbersome for less tech-savvy individuals." (Chargeback)
"On average, it takes 20 minutes to cancel a Lyrebird Studio subscription." (Chargeback)
Before cancelling, keep three core records: a screenshot of your current plan page, the next billing date, and the latest receipt. If your annual plan is $49.95 (RM236)*, save that amount exactly as shown on the receipt and also note the transaction date from your card, Apple, or Google history.
If the app stores creations, edited files, or premium settings, export them before the final day of access. Because no verified public data retention rule was found, you should assume premium-only items may become harder to access once the paid term ends.
For a refund request, keep the transaction ID, receipt number, billing descriptor on your bank statement, and the cancellation timestamp. If the charge happened after cancellation, your best bundle is one screenshot from the subscription status page and one screenshot from the bank transaction list showing the disputed amount in MYR.
After cancelling, also save any confirmation email, even if it looks generic. If no email arrives, keep the final confirmation screen image. This is the sort of evidence KPDN, TTPM, or your bank will actually use if you need to escalate.
The most common mistake is trying to cancel inside the app when the actual billing sits with App Store or Google Play. A user may uninstall FaceLab on Android and assume the job is done, but the recurring Google Play subscription can still renew. The fix is simple: open the same platform that billed you and switch off renewal there.
This mistake is especially common when users subscribed months earlier and forgot which channel they used. Check the receipt sender. Apple receipts come from Apple, Google receipts come from Google, and direct subscriptions usually show the merchant name on the card statement.
Another classic problem is cancelling on the billing day itself. If the renewal processes before your cancellation request is completed, you may still get charged for the next cycle. This risk is higher on mobile subscriptions, where platform systems can queue renewals shortly before the current period ends.
The practical solution is to cancel at least 24 hours before the shown billing date. If your annual plan renews tomorrow, do not wait until tonight. Handle it now and screenshot the result.
Some users cancel an annual plan and expect the unused months to be refunded straight away. For Lyrebird Studio, no verified refund rule promising pro-rated returns was found. So if you cancel halfway through a $49.95 (RM236)* annual plan, you should expect the service to continue until expiry, not necessarily a partial refund.
If you were billed after cancelling, that is a different issue and stronger for dispute. But if you simply changed your mind mid-term, a refund may be much harder unless Apple, Google, or the merchant accepts it as an exception.
Users often tap through the cancellation flow and then close the page without saving anything. Later, when a charge appears, there is no proof of the exact cancellation date. This is one reason unexpected-charge complaints become messy.
Always save the final status page showing either the expiry date or a message confirming non-renewal. If possible, take two screenshots: one before pressing confirm and one after the status updates.
Some people cancel correctly but never check the next statement. Then they discover the charge months later, when bank dispute deadlines are tighter. In Malaysia, a chargeback or bank dispute often works best within roughly 60 to 120 days, depending on the bank and card-network rules.
Set a calendar reminder for the next expected billing date plus seven days. If a recurring debit still appears, contact the billing platform or issuing bank at once with your evidence pack.
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No fee found | Easy if visible |
App Store (iOS) | Before next billing | No fee found | Medium, Apple menu |
Google Play (Android) | Before next billing | No fee found | Medium, Play menu |
Registered mail | 5-10 business days | No fee found | Higher, best proof |
If your subscription is visible directly in Apple or Google, those routes are usually the fastest because they show the renewal date and status immediately. If your billing is direct and the account dashboard works, web cancellation is usually the most efficient route.
Postal notice is slower but useful when you want an extra paper trail, especially if online steps are unclear. There is no single perfect method for everyone. The right choice depends on where the billing actually sits and how much proof you want to keep.
Right after cancelling, confirm three things: the subscription status changed, the expiry date is visible, and your screenshot is saved. Then create a calendar reminder for the expected last day of paid access and another reminder seven days after the next billing date.
This takes two minutes and can save you a lot of chasing later. If the app still shows premium access after cancellation, that is not automatically a problem. It often just means your paid period has not ended yet.
Monitor the next one or two statements closely. Look for the same merchant descriptor, a renewed ringgit amount, or a new foreign-currency converted amount that matches the subscription. If a charge appears after cancellation, raise it quickly as a chargeback or a dispute for an unauthorised recurring transaction with your issuing bank.
In Malaysia, the common dispute window is around 60 to 120 days, depending on bank policy and card-network rules. Your bank will usually ask for the cancellation proof, receipt, and statement line. If the issue is not resolved well, you can also press the complaint through KPDN or TTPM, depending on the nature of the dispute.
If you are cancelling because the value no longer makes sense, there are other subscription-based creative tools in the market. Udio offers AI-powered music creation tools, including segment inpainting and cleaner stem separation. Mozart AI focuses on a conversational digital audio workstation workflow, while Veena is positioned around fully editable track generation with an Agentic CoProducer.
The source data does not publish exact current MYR prices for those alternatives, so compare features before jumping into another annual plan. If your main issue was unclear billing rather than features, choose a service with a clearly visible subscription dashboard and a refund policy written in plain language.
If you want to send a written cancellation notice or supporting documents, use this postal address:
Include your full name, account identifier, app name, transaction date, amount paid, and the sentence that you are cancelling the subscription and revoking future recurring billing. Keep a copy of the letter and the delivery record.
For most users, the online billing route remains faster than post because App Store and Google Play can show status changes immediately. Use the postal address when you need an extra layer of evidence or when online support is not responding.
If you do send a letter, do not rely on that alone if your renewal date is very close. Cancel through the billing platform as well, then keep both records. That gives you the strongest file if a disputed charge appears later.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.