Postclic premium unlimited: promotional offer at RM 4.19 for 48h, then RM 228.34 per month without commitment

Cancellation service #1 in Malaysia
Stealthyip is presented as a subscription VPN service focused on online privacy, encrypted browsing, ad and tracker blocking, and access to servers in multiple countries. The published plan names visible from App Store pricing in July 2026 are StealthFlow Premium Week at RM22.90, StealthFlow Premium Month at RM69.90, and StealthFlow Premium Year at RM149.90.
If you are here because the cancellation flow feels blur or you got charged again, you are not alone lah. The company terms page does not clearly spell out core cancellation details such as auto-renewal wording, refund rules, commitment duration, free trial terms, or what happens to your data after cancellation "No information found in Terms of Service" (stealthyip.com).
The paid features listed with the subscription plans are quite standard for a VPN app. They include unlimited bandwidth, ad and tracker blocking, and access to multiple countries, which suggests the product is sold as an all-in-one privacy tool rather than a one-off software licence.
That matters for cancellation because this is a recurring subscription model, not a one-time purchase. If billing is tied to your app store account or in-app purchase, stopping app use alone does not stop billing, and many users only realise this after the next charge hits.
For Malaysia, the clearest pricing currently available comes from App Store listings rather than from the terms page. Prices are shown in RM, which is helpful for local users, but support details are limited: there is no phone support, no live chat, and the only listed direct contact is [email protected], while cancellation help points to the support article.
Support hours are not specified, and that is one reason cancellation can feel senang in theory but troublesome in real life. If you joined through a free trial or a weekly plan, the short billing cycle means you should act at least 24 to 48 hours before the next renewal to reduce the risk of another charge.
Many Stealthyip users feel frustrated because the cancellation path is not clearly explained, and some worry that cancelling too early will cut off access straight away. Before you start, open your subscription screen, note the exact next billing date, and take screenshots of your current plan name, active status, and the amount you are paying, such as RM22.90 weekly, RM69.90 monthly, or RM149.90 yearly.
Also search your email inbox for the original receipt and any renewal notices. Use keywords like Stealthyip, StealthFlow, Apple, Google Play, subscription, receipt, and [email protected] so you can confirm whether you subscribed on the web, through iPhone, or through Android.
The terms page does not provide a clear click path for account cancellation "No information found in Terms of Service" (stealthyip.com). The practical route available from verified sources is to use the official help page at Stealthyip cancellation help and follow the account steps shown there.
If you are already logged in, look for common account labels such as Settings, Account, Billing, Subscription, Manage Plan, or Cancel. Because users have reported unclear navigation, take a screenshot at every stage, especially the page before final confirmation and the final success screen.
Expect multiple steps rather than one tap. The process may include retention pages or prompts designed to keep you subscribed, so if you see offers, discount banners, or pause options, read carefully and continue until you reach a page or email that confirms the subscription will end.
Since Stealthyip pricing is confirmed from App Store listings, App Store cancellation is a real possibility for Malaysian users. On iPhone, go to Settings, tap your Apple ID name, tap Subscriptions, find Stealthyip or StealthFlow, then tap Cancel Subscription.
If the Cancel Subscription button is missing, that usually means the subscription is already cancelled or billed elsewhere. Take a screenshot of the subscription status page anyway, because if another RM22.90, RM69.90, or RM149.90 charge appears later, this screenshot helps when you ask Apple or your bank to review the case.
If you paid through Android, open Google Play, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, choose Stealthyip or StealthFlow, then tap Cancel subscription. Read every screen until you see the final confirmation, because stopping app permissions or uninstalling the app does not end a recurring payment.
Google Play usually keeps the subscription active until the end of the paid period after cancellation. Save the cancellation page, the email from Google Play, and the transaction ID because those three items are the fastest proof if support later says they cannot find your account.
Stealthyip does not list a phone number and does not offer live chat, so email is the only direct support channel in the verified data. Send your cancellation request to [email protected] and include your account email, billing amount, billing date, payment platform, and a simple line such as: “Please cancel my subscription and confirm in writing that auto-renewal has been stopped.”
Support hours are not specified, so do not wait until the renewal day can or not. If your billing date is close, email support and cancel through the platform that billed you on the same day so you have two trails of evidence.
If you want paper proof, you can also send a registered letter to any verified company address only if you can identify one independently, but no cancellation postal address was found in the available sources. Some consumers now use a certified digital letter service such as Postclic as a modern substitute for registered post because it creates dated proof of sending, receipt, and opening.
A common worry is losing access immediately after pressing cancel. The verified sources do not state the exact access rule after cancellation, but for App Store and Google Play subscriptions, access usually continues until the end of the current paid period unless the platform states otherwise.
That means if your monthly plan renews on 28 July and you cancel on 20 July, you will normally keep access until 28 July. Because Stealthyip does not clearly publish this in its terms, check the subscription expiry date shown inside Apple or Google Play right after cancellation.
The terms page does not clearly publish an auto-renewal clause "No information found in Terms of Service" (stealthyip.com). In practice, recurring app subscriptions like this typically renew automatically until you cancel through the same billing channel.
This is where users get caught. If you signed up for a short cycle plan such as RM22.90 weekly and forget the date, the renewal can happen quickly, so set a calendar reminder for 3 days before the next charge even if you think the cancellation already went through.
Stealthyip does not say what data is retained after cancellation and does not explain deletion timing on the terms page. If you have saved preferences, server history, support emails, invoices, or any business-use records, export or screenshot them before your access period ends.
If privacy is your reason for leaving, send a separate written request asking what account data remains after subscription end and whether deletion is available. Keep the email copy because this helps if you later escalate a complaint to KPDN or TTPM.
Many users get upset not only because cancellation is unclear, but because they are not sure whether they can get money back for unused days or mistaken charges. The terms page does not clearly explain general refunds, refunds for unused periods, or billing-error refunds "No information found in Terms of Service" (stealthyip.com).
So the honest answer is simple: Stealthyip does not publicly give you a reliable refund promise in the verified terms. If you cancel mid-cycle, do not assume a pro-rated refund for the remaining days unless Apple, Google Play, or support confirms it in writing.
In Malaysia, the Consumer Protection Act 1999 does not create a universal cooling-off period for every digital subscription. A 10-working-day cooling-off period exists under the Direct Sales and Anti-Pyramid Scheme Act 1993 for direct sales contracts, but that usually does not automatically cover a normal online VPN app subscription.
For Stealthyip specifically, that means your strongest practical argument is not an automatic cooling-off rule, but evidence of unclear cancellation steps, misleading renewal, or an unauthorised recurring charge. If you were billed after cancelling, document the timeline carefully because that is more useful than arguing over a cooling-off period that may not apply.
If the charge came through Apple, request cancellation there and then submit a refund request through Apple’s purchase support flow tied to your Apple ID receipt. If the charge came through Google Play, cancel there and request a refund through the Google Play purchase record linked to the transaction ID.
If you paid directly, email [email protected] with your receipt, charge date, amount in RM, screenshots of your cancellation attempt, and a short subject line such as “Refund request for post-cancellation charge”. Ask for a written reply within 5 business days so you have a clear paper trail.
If support ignores you and a charge looks unauthorised or clearly recurring after cancellation, contact your card-issuing bank and ask to dispute a recurring card transaction or request a chargeback. In Malaysia, banks usually handle this under bank and card-network rules, commonly within about 60 to 120 days from the transaction date or from when you discovered the issue.
This sits within Bank Negara Malaysia’s financial consumer protection framework under the Financial Services Act 2013 or Islamic Financial Services Act 2013 complaint-handling standards. Send your bank the cancellation screenshot, receipts, support email copies, and any proof that you cancelled before the billing date.
Plan | Price (MYR) | Billing period | Main features |
|---|---|---|---|
StealthFlow Premium Week | RM22.90 | Weekly | Unlimited bandwidth, ad blocking |
StealthFlow Premium Month | RM69.90 | Monthly | Unlimited bandwidth, tracker blocking |
StealthFlow Premium Year | RM149.90 | Annual | Multiple countries access |
These prices are based on App Store listings as of July 2026. Promotions and exchange-linked app pricing can shift, but the verified figures above are the clearest published amounts available for Malaysia.
The weekly plan is by far the most expensive if you keep it running. RM22.90 a week works out to roughly RM91.60 over 4 weeks, which is more than the monthly plan at RM69.90 and massively above the annual plan on a per-month basis.
The annual plan is the cheapest long-term option. RM149.90 per year works out to about RM12.49 per month, so compared with RM69.90 monthly, the yearly option is about 82 percent cheaper on a monthly equivalent basis.
No cancellation fee was found in the terms, and no early termination fee was published in the verified sources. That is good news, but the bigger risk here is not exit fees, it is accidental renewal because the cancellation steps are not made very clear.
If you forgot you were on the weekly plan, even one extra cycle costs RM22.90. For many users, that is the real hidden cost, not a formal fee line in the contract.
In Malaysia, the main baseline law is the Consumer Protection Act 1999. It can help when a digital service uses misleading conduct, unfair practice, or billing behaviour that does not match what the consumer reasonably agreed to.
The Direct Sales and Anti-Pyramid Scheme Act 1993 gives a 10-working-day cooling-off period for direct sales contracts, but that is not a blanket rule for every app subscription. Since Stealthyip’s own terms do not clearly explain cancellation or refunds, any dispute will likely turn on the facts of your purchase, your receipts, and the exact screens you saw.
If Stealthyip charged you after cancellation or ignored a valid billing complaint, start by sending one final written demand to support with all evidence attached and a clear deadline of 5 business days. Mention the exact amount, such as RM69.90 on 14 July 2026, and attach your cancellation screenshot and receipt.
If there is no proper reply, you can escalate to KPDN and, where suitable, file a claim with the Tribunal for Consumer Claims Malaysia, known as TTPM. TTPM is meant for consumer disputes and is often a practical route when the amount is not huge but the company will not fix it voluntarily.
For consumer complaints, refer to KPDN and TTPM. KPDN handles broader consumer affairs, while TTPM handles tribunal claims by consumers against traders, which can be useful for disputed recurring charges and refund arguments tied to your documents.
Because Stealthyip’s terms page leaves many basics unspecified, your evidence matters more than general argument. A neat file with dates, amounts, and screenshots usually goes much further than a long complaint email.
Overall rating trend: 0 positive and 5 negative reviews out of 5 unique reviews. Based on the review set available here, cancellation appears difficult rather than smooth, with repeated complaints about unclear online steps, delayed support replies, and charges continuing after users thought they had cancelled.
That does not automatically mean every case will go badly, but the pattern is consistent. The two recurring local issues also match this trend: users report trouble cancelling and some report continued charges after cancellation attempts, while support options are limited because there is no phone number and no live chat.
Theme | Frequency | Typical example |
|---|---|---|
Unclear cancellation | 4 reviews | No online option |
Post-cancel charges | 2 reviews | Renewed anyway |
Weak support response | 2 reviews | Email ignored |
Source | Rating | Main topic | Sentiment |
|---|---|---|---|
TrustPilot | 1/5 | Ease of cancellation | Negative |
JustAnswer | 1/5 | Trial cancellation | Negative |
The Sun Malaysia | No score | Unexpected charges | Negative |
Ditchnet Forum | No score | Complex process | Negative |
Only negative reviews were supplied in the source set, so it would be dishonest to pretend the cancellation reputation is balanced. The more positive side, if any, is the product proposition itself: VPN features, multiple-country access, and simple plan structure, but that does not offset a weak cancellation experience.
The best file starts with three items: a screenshot of the active plan page, a screenshot showing the next billing date, and a copy of the latest receipt. If your plan is RM22.90 weekly, timing matters a lot, so save those items before you click anything.
Also keep a screenshot of the support article or cancellation page you used. If the interface changes later, that image helps show what options were available to you on the day you tried to cancel.
For a refund request, gather the transaction ID, charge date, exact amount in RM, and the email address linked to the account. If you used Apple or Google Play, include the store receipt because platform billing records are often stronger than app screenshots alone.
After cancelling, save the confirmation email or the final on-screen success message, then check your bank or card statement for at least 2 cycles. If another charge appears, you will already have a complete file ready for support, KPDN, TTPM, or your bank.
The biggest mistake is cancelling in the wrong place. If you subscribed through App Store or Google Play, sending only an email to support may not stop platform billing, so always cancel through the store that actually charges you.
Another common mistake is waiting until the last day of a trial or renewal window. One review described trying to cancel on day 6 of a 7-day trial and still getting billed, so do the cancellation at least 24 to 48 hours earlier and save proof immediately.
One user pattern is seeing a “manage” screen and assuming that closing the app or removing the card ends the subscription. It does not. If the recurring status still shows active in Apple or Google Play, the next charge can still go through.
Another trap is unclear support response. Since there is no phone support and no live chat in the verified data, people wait for email answers that may arrive too late. If your renewal is near, do the platform cancellation, send the email, and set a same-day reminder to verify the subscription status again.
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | No fee found | Easy |
App Store (iOS) | Before next billing | No fee found | Medium |
Google Play (Android) | Before next billing | No fee found | Medium |
Registered mail | 5-10 business days | No fee found | Higher, best proof |
Each route has a different use case. Web or account cancellation is fastest if the option is visible, App Store and Google Play are critical when they are the billing source, and registered mail is slower but useful if you need strong evidence of a formal notice.
No single method fits every case. The right choice depends on who billed you, how close you are to renewal, and whether you already expect a dispute over a charge.
Right after cancellation, verify that the subscription status shows an end date or inactive renewal status. Then save a screenshot, save the email confirmation, and put a reminder in your calendar for the day before and the day after the next expected billing date.
If the expiry date shown is, for example, 31 July 2026, check again on 30 July and 1 August. This quick double-check catches failed cancellations before another full cycle starts.
Monitor your card, bank, or app-store billing history for at least 60 days, and ideally through 2 billing cycles if the charge is weekly or monthly. If an unauthorised recurring charge appears, contact your issuing bank and ask to dispute the recurring transaction or open a chargeback case.
In Malaysia, many banks work within roughly 60 to 120 days depending on bank and card-network rules. The strongest bundle is simple: receipt, cancellation proof, screenshots, support emails, and the exact date the unwanted charge hit your statement.
If you are cancelling because of billing hassle rather than because you no longer need a VPN, there are alternatives. NordVPN is positioned as a full-feature security VPN, ExpressVPN focuses on speed and ease of use, and Proton VPN is attractive if you want a free tier before committing to a paid plan.
The published alternative prices are in foreign currency, so here they are with rough local context: NordVPN at $3.71 to $11.95 per month, ExpressVPN at $8.32 to $12.95 per month, and Proton VPN at $0 to $8 per month. Since no verified MYR conversion date is supplied in the source set, compare them by billing model and refund reputation before subscribing.
No physical cancellation address was found in the verified Stealthyip sources provided here. That means the practical cancellation flow is effectively online through your account or billing platform, plus email support at [email protected].
If you need formal proof and cannot get a response online, prepare a clear written notice and keep all evidence of delivery through the channel you use. For most Malaysian users, the fastest path is still account or app-store cancellation followed by email confirmation.
Use the official help page, cancel in the same place that bills you, and create your own paper trail. A clean set of screenshots and receipts is usually more useful than chasing an address that the company has not clearly published.
If Stealthyip still bills you after that, escalate quickly to your bank for a chargeback review and to KPDN or TTPM for consumer recourse in Malaysia. That is the no-nonsense route, and honestly, it saves a lot of time lah.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.