Cancel Webshare: Easy Method

What is Webshare

Overview

Webshare is a proxy service provider offering datacenter and residential proxies, rotating IPs, and a dashboard/API for managing subscriptions and usage.

Key purpose

It is used to route web traffic through proxy endpoints for tasks such as scraping, testing, and privacy. Plans vary by proxy type, count or GB-based traffic pricing.

How to cancel Webshare

Cancel via web dashboard

• Log into your Webshare account on the website/dashboard.
• Go to Account Settings → Your Subscription → click Cancel Subscription.
• Cancellation takes effect immediately and switches you to the Free Plan; unused bandwidth or time is credited to your account.
• See Webshare help: How to cancel your subscription plan.

Disabling auto-renewal and app store subscriptions

• To disable auto-renewal but keep access until the period ends, contact support at [email protected] and request auto-renewal to be turned off.
• If you subscribed through Apple App Store or Google Play, cancel via the platform’s subscription management; Webshare’s Help Center does not document explicit steps for store-managed subscriptions.

What happens when you cancel

Access and plan change

Cancelling on the dashboard immediately downgrades your account to the Free Plan. You retain access to the free-tier features Webshare provides.

Data, bandwidth and billing

Unused bandwidth or remaining time is credited to your account balance after cancellation. Cancellation alone does not automatically stop future billing unless you also disable auto-renewal.

Will I get a refund?

Standard refund policy

Refunds are available only if requested within 2 days (48 hours) of the original payment and are subject to eligibility checks by support.

Eligibility conditions and exceptions

• Bandwidth used must be less than 1 GB for proxy server/static residential plans, or less than 0.1 GB for rotating residential plans.
• Fewer than 1,000 proxies must have been used to qualify for a refund.
• Cancelling does not guarantee a refund; you must request one and support approves it.
• Account credits are non-refundable. Approved refunds are processed after support approval and may take 2 - 10 days to appear in your bank account.
• For refund guidance see: How can I get a refund?.

Webshare plans and pricing

Pricing table

Pricing notes

Prices shown are EUR conversions based on publicly listed Webshare amounts. Actual charges can vary with exchange rates or region-specific pricing.

Your consumer rights in Nigeria

General status under Webshare terms

Webshare’s published policies do not reference Nigeria-specific consumer protections such as a 14-day cooling-off period for digital contracts.

Their refund window (48 hours) and other terms apply as stated in Webshare’s Help Center and Terms of Service.

Local rights and limitations

Consumers in Nigeria may still have statutory rights under Nigerian law, but Webshare’s policies do not explicitly accommodate or override those rights.

If you believe local consumer protections apply, consider seeking local legal advice or contacting consumer protection authorities in Nigeria for guidance.

Customer experiences

Positive feedback

Many users report reliable service, good uptime, stable infrastructure and helpful API support. Several 5-star reviews praise affordability and customer service responsiveness.

Some reviewers noted quick resolution when support intervened on billing mistakes and auto-renewal issues.

Negative feedback

Complaints include technical limits of shared proxies (causing HTTP 429 errors) and recommendations to use dedicated proxies for heavy loads.

There are also isolated reports of difficult refund interactions, though some of those cases were eventually resolved in favour of the customer.

For community reviews see: Webshare on Trustpilot.

Documentation checklist

What to prepare before contacting support

• Account email and username used for Webshare.
• Order ID, payment receipt or transaction reference for the purchase.
• Dates and timestamps of purchase and cancellation request.

Evidence to support refund or technical claims

• Bandwidth usage reports or screenshots showing usage under refund thresholds.
• Screenshots of billing charges, subscription page and any error messages.
• Clear description of the issue and desired resolution (refund, credit, or disable auto-renewal).

Common mistakes

Assuming cancellation equals refund

Many users assume hitting “Cancel Subscription” automatically entitles them to a refund. Cancellation only downgrades to the Free Plan and does not guarantee a refund.

To request a refund you must contact support within the eligibility window and meet the usage conditions.

Not disabling auto-renewal

Another common error is cancelling but not contacting support to disable auto-renewal for store-managed or special cases. This can lead to unexpected charges.

If you used Apple or Google billing, remember to cancel through the respective store subscription settings as well.

Comparative recap

At-a-glance comparison

How to use this table

Use this table to quickly compare the main cancellation, refund and pricing points before taking action on your account.

After cancelling

Immediate steps

• Confirm your account shows the Free Plan and check your credited unused bandwidth or time.
• If you need auto-renewal disabled, email [email protected] and request confirmation.

Useful links and contacts

• Cancel subscription guide: How to cancel.
• Refund policy: How can I get a refund?.
• Support email: [email protected].

Address

Mailing address

440 N BARRANCA AVE #6464 COVINA, CA 91723

How to use this address

Use the mailing address for written correspondence or formal notices only. For account actions, support tickets and refunds, prefer the support email and Help Center links above.