Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bumpy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Bumpy: Easy Method
What is Bumpy
Overview
Bumpy is a social and dating app that offers free use with optional paid 'Premium Services' such as short-term subscriptions and a "Bumpy Gold" plan. The service connects users but also relies on marketplace billing for in-app purchases.
Main features
Paid features typically include boosts, additional likes and visibility tools. Subscriptions are described in the app's Terms of Service and may auto-renew unless cancelled.
How to cancel Bumpy
If you subscribed through Apple App Store
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Tap "Subscriptions", find "Bumpy" and choose "Cancel Subscription".
- Deleting the Bumpy app or your account will not cancel App Store subscriptions.
- For official guidance see Apple's subscription support.
If you subscribed through Google Play
- Open the Google Play Store app, tap your profile, and go to "Payments & subscriptions" → "Subscriptions".
- Select "Bumpy" and tap "Cancel subscription".
- Deleting the app or account does not stop Google Play billing - cancel inside Google Play.
- For details see Google Play's subscription help.
If you subscribed via web or other external method
- Check the confirmation email or receipt for directions and any cancellation link provided at purchase.
- Bumpy's Terms say web/external transactions are generally non-cancelable and final unless the marketplace or Terms allow otherwise.
- Contact the company only after reviewing the Terms: Bumpy Terms of Service.
What happens when you cancel
Access after cancellation
Cancelling a subscription stops future automatic renewals but usually allows access to paid features until the current paid period ends.
Automatic renewal
Auto-renewal is ended for future billing cycles when you cancel; ensure cancellation is confirmed in the marketplace where you purchased the subscription.
Account and data
Canceling a subscription does not necessarily delete your account or personal data. Review Bumpy's privacy policy and account settings for deletion options.
Will I get a refund?
General refund policy
Bumpy's Terms state that the company generally does not accept returns or provide refunds; transactions are described as non-cancelable and final.
Exceptions and marketplace refunds
- If you purchased through the App Store, refunds are handled by Apple under their policies.
- If you purchased through Google Play, refunds are handled by Google Play per their rules.
- California subscribers have a specific right to cancel without penalty before midnight of the third business day after subscribing; other local exceptions may not apply in Nigeria.
- For web purchases, contact customer service after reviewing the Terms - refunds are not guaranteed unless explicitly stated.
Bumpy plans and pricing
Current plan example
Below is a sample plan and the approximate price information based on available data and local conversion to euros.
Pricing notes
Local pricing may vary with exchange rates and promotions. The table shows an approximate euro range converted from a listed Nigerian price.
| Plan | Local price (NGN) | Approx. price (EUR) | Period | Features |
|---|---|---|---|---|
| Bumpy Gold (1 month) | ₦14,900 (example) | approx. €8.31 - €9.29 | Monthly | Boosts, Likes & more |
Your consumer rights in Nigeria
Statutory rights
Bumpy's Terms do not specify a general 14-day cooling-off or automatic refund window for Nigeria. Local statutory protections are not described in the Terms.
How Bumpy's terms affect you
- Refunds and cancellations depend primarily on the marketplace (Apple/Google) or the limited exceptions in Bumpy's Terms.
- If you bought via a marketplace, follow that marketplace's dispute and refund process first.
Customer experiences
Positive feedback
- Some users report good social connections and fairer matching compared with other apps.
- Anecdotal reports praise the app's value during limited paid use periods.
Negative feedback
- Many reviews cite fake or bot accounts, messaging issues and disappearing chats.
- Users also report billing without service access, shadowbanning and limited or unhelpful support.
Documentation checklist
What to gather before contacting support or marketplace
- Order receipt or confirmation email showing the purchase date and plan.
- Screenshot of the subscription within the App Store or Google Play subscriptions page.
- Billing statement entry (bank or card) that shows the charge for Bumpy.
- App account username or email and any relevant correspondence with support.
How to present your case
- Clearly state whether you bought via the App Store, Google Play, or web and include transaction IDs.
- Provide dates, screenshots and a concise description of the problem or request.
Common mistakes
Deleting the app instead of cancelling
Some users assume uninstalling the app cancels billing. This is incorrect: marketplace subscriptions continue until cancelled in that marketplace.
Expecting automatic refunds
Many expect automatic refunds after reporting problems. Bumpy's Terms emphasise that refunds are not automatic and depend on marketplace policies or limited exceptions.
Not checking where the purchase was made
Confusion about whether the purchase was through Apple, Google or the web can delay correct cancellation steps. Always check your receipt or subscription settings.
Comparative recap
Quick comparison
The table below summarises key differences in cancellation and refund handling depending on where you purchased the subscription.
Takeaway
If you want the best chance of stopping renewals or getting a refund, act in the marketplace where the purchase was made and keep documentation of the transaction.
| Action | If purchased via App Store | If purchased via Google Play | If purchased via web/external |
|---|---|---|---|
| How to cancel | Cancel in App Store subscriptions | Cancel in Google Play subscriptions | Follow purchase confirmation instructions; contact Bumpy per Terms |
| Who handles refunds | Apple handles refund requests | Google Play handles refund requests | Bumpy handles refunds only as allowed by its Terms (rare) |
| Are refunds likely? | Depends on Apple's policy and review | Depends on Google Play's policy and review | Generally unlikely unless Terms provide an exception |
After cancelling
Follow-up actions
- Confirm cancellation inside the marketplace and keep screenshots of confirmation.
- Monitor your card/bank statement to ensure future renewals stop.
- If you believe you are owed a refund, follow the marketplace refund process or contact Bumpy after collecting documentation.
Useful links
- Bumpy Terms of Service
- Apple - manage subscriptions
- Google Play - cancel subscriptions
- Trustpilot reviews for Bumpy
- Reddit discussion
Address
Company correspondence address
Block 3 Plot 9, Stephen Orosanye Street, Setraco Gate, Gwarimpa, Abuja.
How to use this address
Use this address for formal correspondence if required. First follow marketplace support routes and Bumpy's Terms before sending physical mail.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.