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Cancel C-DATE
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the C-Date service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel C-Date: Easy Method
What is C-Date
Service overview
C-Date is an online dating and casual-encounters platform that offers subscription-based access to messaging and matching features. It operates via web and mobile apps and uses recurring payments for paid memberships.
How C-Date operates
Memberships renew automatically unless cancelled through the platform or the app store that handled the subscription purchase. Support and billing are handled by the company based in Luxembourg.
How to cancel C-Date
Cancel via the C-Date website
- Log in at c-date.com.
- Go to Account Settings → Membership → Cancel Membership.
- Confirm the cancellation; this stops future renewals while access remains until the current paid period ends.
Cancel via app stores
- Google Play: Open the Google Play Store app → Menu → Subscriptions → find C‑Date → Cancel Subscription; confirm cancellation.
- Apple App Store (iPhone/iPad): Open Settings → tap your name → Subscriptions → select C‑Date → Cancel Subscription; confirm cancellation.
What happens when you cancel
Access after cancellation
When you cancel through the website, future renewals stop but you retain access until the end of your current paid period. This also applies when cancelling via Google Play or the Apple App Store where the subscription remains active for the time already paid.
Billing and data
Cancelling prevents automatic future charges but does not erase historical billing records. Your profile and data may remain with the service unless you separately delete the account, which is a different action from subscription cancellation.
Will I get a refund?
Standard refund policy
Generally, charges are non-refundable and there are no pro‑rated refunds for unused time in a subscription period. This is the common policy reported for C‑Date.
Exceptions and legal rights
- Legally required refunds (for example, statutory cooling-off periods that apply in other jurisdictions) are honoured where applicable.
- If you believe a charge is incorrect, you may dispute it with your payment provider or seek help from consumer protection authorities.
C-Date plans and pricing
Available pricing information
No Nigeria-specific EUR‑denominated pricing was found in public listings. International price examples exist but do not necessarily apply to Nigeria.
Summary table
| Plan length | Price |
|---|---|
| 3 months | Varies |
| 6 months | Varies |
| 12 months | Varies |
Your consumer rights in Nigeria
Key Nigerian consumer protections
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights under the Federal Competition and Consumer Protection Act 2018. The law covers unfair commercial practices and misleading contract terms.
Practical steps and dispute options
- Save receipts, screenshots and correspondence if you plan to dispute a charge.
- Contact your bank or card provider to request a chargeback if you were billed incorrectly or after cancellation.
- File a complaint with the FCCPC if you encounter aggressive collection tactics, misleading terms, or suspected fraud.
Customer experiences
Common complaints
- Many users report unwanted recurring charges even after attempts to cancel or after deleting the app.
- Some customers describe the cancellation flow as difficult to find or requiring lengthy forms and unresponsive email contacts.
- Reports exist about threatening debt-collection attempts from overseas firms after stopping payments.
Other reported issues
Users have also reported concerns about low-quality matches, inactive or fake profiles, and poor overall experience on the platform.
At the same time, some members successfully cancel via the website or app stores using the steps above - follow the published procedures and keep records.
Documentation checklist
What to collect before you cancel
- Account username/email and subscription start and renewal dates.
- Receipts, bank or card statements showing charges and payment method.
- Screenshots of your account subscription page and cancellation confirmations.
What to keep if disputing charges
- Copies of emails or support tickets and any reply from C‑Date or third‑party collectors.
- Evidence of attempted cancellation (dates, steps taken, screenshots).
- Records of communication with your bank, card issuer, or consumer protection agencies.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the C‑Date app does NOT cancel an active subscription. Subscriptions purchased through the site or app stores must be cancelled in the account settings or via the store.
Not keeping proof of cancellation
Failing to save a cancellation confirmation or screenshots can make disputes harder. Always capture confirmation and note the date and method of cancellation.
Comparative recap
Quick comparison of cancellation routes
The table below summarises the common methods, their immediate effects, and the typical refund likelihood based on available reports.
Summary table
| Method | Ease of cancellation | Immediate effect | Refund likelihood | Notes |
|---|---|---|---|---|
| Website (c-date.com) | Medium | Stops future renewals; access remains until period end | Low (no pro‑rated refunds) | Recommended route; save confirmation screenshot |
| Google Play | Medium | Stops future renewals; subscription stays active for paid time | Low (store refund policy applies) | Cancel in Play Store Subscriptions section |
| Apple App Store | Medium | Stops future renewals; subscription stays active for paid time | Low (store refund policy applies) | Cancel in iOS Settings → Subscriptions |
| Deleting the app | Very Easy (but ineffective) | No effect on subscription | None | Does not cancel billing; avoid relying on this |
After cancelling
Immediate next steps
- Save confirmation of cancellation and the date it was performed.
- Monitor your bank or card statements for any unexpected charges in the next billing cycle.
Where to get help
- For cancellation how-to steps: joinchargeback.com - C‑Date cancellation guide.
- For terms and contract queries: C‑Date terms (third‑party mirror).
- To review user reports and experiences: Trustpilot - C‑Date reviews.
- To raise a consumer complaint in Nigeria: contact the Federal Competition and Consumer Protection Commission (FCCPC).
Address
Company correspondence
For formal termination letters or mailed correspondence, C‑Date correspondence is handled from Luxembourg headquarters.
Registered mailing address
Interdate S. A., C‑date customer service / termination, 13 rue du Commerce, L‑1351 Luxembourg, Luxembourg