Cancel C-Date: Easy Method

What is C-Date

Service overview

C-Date is an online dating and casual-encounters platform that offers subscription-based access to messaging and matching features. It operates via web and mobile apps and uses recurring payments for paid memberships.

How C-Date operates

Memberships renew automatically unless cancelled through the platform or the app store that handled the subscription purchase. Support and billing are handled by the company based in Luxembourg.

How to cancel C-Date

Cancel via the C-Date website

• Log in at c-date.com.
• Go to Account Settings → Membership → Cancel Membership.
• Confirm the cancellation; this stops future renewals while access remains until the current paid period ends.

Cancel via app stores

• Google Play: Open the Google Play Store app → Menu → Subscriptions → find C‑Date → Cancel Subscription; confirm cancellation.
• Apple App Store (iPhone/iPad): Open Settings → tap your name → Subscriptions → select C‑Date → Cancel Subscription; confirm cancellation.

What happens when you cancel

Access after cancellation

When you cancel through the website, future renewals stop but you retain access until the end of your current paid period. This also applies when cancelling via Google Play or the Apple App Store where the subscription remains active for the time already paid.

Billing and data

Cancelling prevents automatic future charges but does not erase historical billing records. Your profile and data may remain with the service unless you separately delete the account, which is a different action from subscription cancellation.

Will I get a refund?

Standard refund policy

Generally, charges are non-refundable and there are no pro‑rated refunds for unused time in a subscription period. This is the common policy reported for C‑Date.

Exceptions and legal rights

• Legally required refunds (for example, statutory cooling-off periods that apply in other jurisdictions) are honoured where applicable.
• If you believe a charge is incorrect, you may dispute it with your payment provider or seek help from consumer protection authorities.

C-Date plans and pricing

Available pricing information

No Nigeria-specific EUR‑denominated pricing was found in public listings. International price examples exist but do not necessarily apply to Nigeria.

Summary table

Your consumer rights in Nigeria

Key Nigerian consumer protections

Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights under the Federal Competition and Consumer Protection Act 2018. The law covers unfair commercial practices and misleading contract terms.

Practical steps and dispute options

• Save receipts, screenshots and correspondence if you plan to dispute a charge.
• Contact your bank or card provider to request a chargeback if you were billed incorrectly or after cancellation.
• File a complaint with the FCCPC if you encounter aggressive collection tactics, misleading terms, or suspected fraud.

Customer experiences

Common complaints

• Many users report unwanted recurring charges even after attempts to cancel or after deleting the app.
• Some customers describe the cancellation flow as difficult to find or requiring lengthy forms and unresponsive email contacts.
• Reports exist about threatening debt-collection attempts from overseas firms after stopping payments.

Other reported issues

Users have also reported concerns about low-quality matches, inactive or fake profiles, and poor overall experience on the platform.

At the same time, some members successfully cancel via the website or app stores using the steps above - follow the published procedures and keep records.

Documentation checklist

What to collect before you cancel

• Account username/email and subscription start and renewal dates.
• Receipts, bank or card statements showing charges and payment method.
• Screenshots of your account subscription page and cancellation confirmations.

What to keep if disputing charges

• Copies of emails or support tickets and any reply from C‑Date or third‑party collectors.
• Evidence of attempted cancellation (dates, steps taken, screenshots).
• Records of communication with your bank, card issuer, or consumer protection agencies.

Common mistakes

Assuming deleting the app cancels the subscription

Deleting the C‑Date app does NOT cancel an active subscription. Subscriptions purchased through the site or app stores must be cancelled in the account settings or via the store.

Not keeping proof of cancellation

Failing to save a cancellation confirmation or screenshots can make disputes harder. Always capture confirmation and note the date and method of cancellation.

Comparative recap

Quick comparison of cancellation routes

The table below summarises the common methods, their immediate effects, and the typical refund likelihood based on available reports.

Summary table

After cancelling

Immediate next steps

• Save confirmation of cancellation and the date it was performed.
• Monitor your bank or card statements for any unexpected charges in the next billing cycle.

Where to get help

• For cancellation how-to steps: joinchargeback.com - C‑Date cancellation guide.
• For terms and contract queries: C‑Date terms (third‑party mirror).
• To review user reports and experiences: Trustpilot - C‑Date reviews.
• To raise a consumer complaint in Nigeria: contact the Federal Competition and Consumer Protection Commission (FCCPC).

Address

Company correspondence

For formal termination letters or mailed correspondence, C‑Date correspondence is handled from Luxembourg headquarters.

Registered mailing address

Interdate S. A., C‑date customer service / termination, 13 rue du Commerce, L‑1351 Luxembourg, Luxembourg