Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Christian Mingle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Christian Mingle: Complete Guide
What is Christian Mingle
Overview
Christian Mingle is an online dating service aimed at connecting Christian singles. It is operated by Spark Networks and offers free accounts plus paid premium subscriptions for additional features.
How it is commonly used
Members use Christian Mingle to create profiles, browse matches, and message other users. Premium subscriptions add messaging and visibility features that free accounts do not include.
How to cancel Christian Mingle
Cancel via website (web version)
- Log into Christian Mingle on the website.
- Go to My Profile → Account Settings → Subscription → Manage Subscription.
- Select your active plan → Cancel Subscription → choose a reason and confirm.
- You will see an on-screen confirmation and receive a confirmation email; premium access remains until the end of the billing period.
- Source: Christian Mingle support.
Cancel via mobile apps (iOS and Android)
- iOS (App Store): Cancel through iOS Settings → Apple ID → Subscriptions → Christian Mingle → Cancel Subscription in your Apple account settings.
- Android (Google Play): Cancel through the Google Play app → Profile icon → Payments & subscriptions → Subscriptions → Christian Mingle → Cancel subscription.
- If you subscribed via an app store, cancellation must be done in that store; the app page or a third-party help article can guide you.
If cancellation does not complete
- If you cannot cancel or the site/app shows an error, contact Customer Support via the Help Center contact form.
- Keep confirmation screenshots and any support ticket numbers so you can document the cancellation attempt.
What happens when you cancel
Access after cancellation
Cancelling a paid subscription stops future automatic renewals but does not remove premium access immediately.
You retain premium features until the end of the current billing period already paid for.
Account and profile status
Cancellation of a paid plan does NOT delete your Christian Mingle account or profile.
To remove your profile permanently you must use the 'Permanently Delete Profile' option in Account Settings.
Billing and monitoring
- Automatic renewal will stop after cancellation; monitor bank or card statements to confirm no further charges.
- If you are charged after cancelling, contact support and your payment provider to dispute unauthorized renewals.
Will I get a refund?
Christian Mingle refund policy
- Christian Mingle generally does not offer refunds once payment is processed; subscriptions are non-refundable except in limited circumstances.
- Refunds may be considered case-by-case for billing errors or unauthorized charges, but approval is not guaranteed.
- Source: Christian Mingle billing support.
Purchases via App Store or Google Play
- If you bought your subscription through Apple or Google, refund requests usually follow those stores’ refund policies and processes.
- Contact Apple or Google Play support for purchases made through their platforms; Christian Mingle cannot directly refund those payments in many cases.
What to do if you want a refund
- Document the charge, dates, and cancellation confirmation.
- Contact Christian Mingle Customer Support explaining the issue and requesting review.
- If necessary, contact your bank, card issuer, Apple, or Google to dispute unauthorized or incorrect charges.
Christian Mingle plans and pricing
Pricing overview
Prices are published in USD and billed in USD; your card or payment processor will convert charges to NGN at the prevailing exchange rate.
No Nigeria-specific pricing or official EUR rates were found in the available data.
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-Month Premium | $49.99 | Monthly | Full messaging access, unlimited photos, enhanced search, see who viewed you, read receipts, anonymous browsing |
| 3-Month Premium | $34.99/month (total $104.97) | 3-Month | Same as above |
| 6-Month Premium | $24.99/month (total $149.94) | 6-Month | Same as above |
Your consumer rights in Nigeria
Local law considerations
Christian Mingle’s own terms do not provide a 14-day statutory refund right and generally state subscriptions are non-refundable.
For Nigerian consumers, local consumer protection laws (for example the Nigerian Consumer Protection Council Act) may provide remedies for unfair contract terms or automatic renewals.
Practical steps for Nigerian users
- Document cancellations and confirmations to show you followed the correct process.
- If you believe charges are unfair or unauthorized, contact your payment provider and consider contacting local consumer protection authorities.
- Consult a local legal advisor or regulator if you need formal assistance with disputes.
Customer experiences
Positive reports
Some users report meeting real people and occasionally share success stories of relationships formed through the service.
These positive outcomes appear less common but are reported in user threads and reviews.
Negative reports
- Many reviews cite scam-like behavior, fake or inactive profiles, and poor customer support responsiveness.
- Complaints include being charged after cancellation, difficulty obtaining refunds, buggy apps, and low reply rates from matches.
- Public review sources include Trustpilot, Sitejabber, Reddit, and consumer complaint sites that show a range of negative experiences.
Documentation checklist
Before cancelling
- Record the date you subscribed and the billing cycle date.
- Take screenshots of your subscription page and active plan details.
When cancelling
- Save the on-screen cancellation confirmation and confirmation email.
- Note any reference or ticket numbers from Customer Support communications.
- Keep copies of the card/bank statement showing the charge for reference.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the app but subscribed via the website or vice versa. This can leave the subscription active.
Always cancel through the platform you used to purchase (website, Apple ID, or Google Play).
Assuming account deletion equals subscription cancellation
Deleting the app or logging out does not cancel billing or delete your profile. Likewise, cancelling a subscription does not delete your account.
Use the 'Permanently Delete Profile' option in Account Settings to remove your profile separately.
Comparative recap
Quick comparison
| Method | Where to cancel | Ease of cancellation | Refund likelihood | Account deletion required separately? |
|---|---|---|---|---|
| Website | My Profile → Account Settings → Subscription → Manage Subscription | Medium - in-account controls | Low - refunds are generally not offered except exceptions | Yes - delete profile separately |
| iOS (App Store) | iOS Settings → Apple ID → Subscriptions → Christian Mingle | Medium - managed by Apple | Low to medium - Apple handles refunds per its policy | Yes - delete profile separately |
| Android (Google Play) | Google Play app → Profile → Payments & subscriptions → Subscriptions | Medium - managed by Google | Low to medium - Google handles refunds per its policy | Yes - delete profile separately |
After cancelling
Follow-up actions
- Keep your cancellation confirmation and monitor your bank or card statements for any further charges.
- If a charge appears after cancellation, contact Christian Mingle support and your payment provider immediately.
Helpful links
- How to cancel a premium subscription (Christian Mingle)
- Contact Customer Support about billing
- Third-party guide to cancel Christian Mingle (iOS/Android)
Address
Corporate address
Spark Networks USA, LLC
3300 N. Ashton Blvd, Suite 240 Lehi, Utah 84043 United States
Contact tip
There is no Nigeria-specific postal address listed in the available information. Use the Help Center links above to contact Customer Support for account or billing issues.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.