Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crunchbase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Crunchbase: Easy Method
What is Crunchbase
Overview
Crunchbase is a commercial database and platform for company, funding, investor and people data used for research, prospecting and market intelligence.
It offers searchable profiles, filters and export features bundled into subscription plans such as Lite, Starter and Pro (with optional Data Boost).
Who uses Crunchbase
Users include investors, sales and business development teams, researchers and startups who need funding and market data.
Access modes are primarily web-based; mobile app support is limited and Crunchbase no longer maintains an official iOS app in the App Store.
How to cancel Crunchbase
Cancel via the web (recommended)
- Log in to your Crunchbase account on the web.
- Go to Account → Account Settings → Subscriptions & Billing.
- Select "Cancel Seats" and follow the on-screen prompts to confirm cancellation.
- Keep a screenshot or confirmation for your records.
- Reference: Crunchbase support: How do I cancel my subscription?
Cancel via mobile stores
- Apple App Store: Crunchbase no longer actively maintains an iOS app; use web cancellation where possible and note the App Store terms may still apply. See Crunchbase terms: Terms of Service.
- Google Play: Crunchbase does not publish a separate cancellation flow; treat subscriptions as managed via web and the company terms. See Terms of Service: Terms of Service.
What happens when you cancel
Access after cancellation
Your access to Crunchbase continues until the end of the current billing period after you cancel.
Features tied to your subscription level remain available until that expiry date; exported data already downloaded remains usable.
Renewal and billing
Cancellation prevents future renewals but does not automatically trigger refunds for the remaining period.
There are no prorated credits for partial billing periods unless Crunchbase expressly agrees otherwise.
Will I get a refund?
Standard refund policy
Crunchbase generally treats payments as non-refundable except where explicitly stated in their policy.
There is no automatic prorated refund for unused subscription time after cancellation.
Exceptions and eligibility
- Refunds may be granted only if requested within 7 days of payment and under specified conditions.
- Contact packages are refunded pro rata only if they were not unlocked; exported data or unlocked contacts typically disqualify refunds.
- Details: Crunchbase cancellation policy.
Crunchbase plans and pricing
Plans overview
Crunchbase offers tiered subscriptions such as Lite, Starter, Pro and Pro with Data Boost, each with different features and data access.
Exact pricing for users in Nigeria is not published in euros or local currencies on public pages.
Pricing table
| Plan | Price (public info) | Notes |
|---|---|---|
| Lite | Varies | Public pricing not specified for Nigeria; Crunchbase lists global USD rates. |
| Starter | Varies | See Crunchbase account for regional pricing and billing options. |
| Pro | Varies | Often sold with monthly or annual billing; USD pricing shown on Crunchbase site. |
| Pro with Data Boost | Varies | Includes additional data credits; refunds subject to Data Boost terms. |
Your consumer rights in Nigeria
Refund windows and limitations
Crunchbase provides a limited 7-day refund window under its global policy with conditions such as no unlocked contacts or exports.
Outside that window, Crunchbase’s published policy generally disallows refunds or prorated credits.
Local consumer protections
Nigerian consumers may have additional protections under local consumer law and regulators such as the Federal Competition and Consumer Protection Commission (FCCPC).
If you experience unclear billing, lack of confirmation or suspected unfair practices, consider contacting local authorities or the FCCPC for guidance.
Customer experiences
Positive feedback
- Users report good funding data, efficient research workflows and useful filters for prospecting.
- Some reviewers praise the intuitive profile layout and ease of use for lead generation.
Negative feedback
- Common complaints include confusing cancellation or billing processes and unexpected charges.
- Other concerns: data accuracy issues, limited export features, perceived high cost and variable customer support responsiveness.
Documentation checklist
What to gather before cancelling
- Account email and username used to subscribe.
- Order receipt or invoice showing payment date and plan name.
- Screenshots of billing page, subscription settings and any error messages.
What to keep after cancelling
- Cancellation confirmation or screenshot showing the end-of-period date.
- Records of any communications with Crunchbase support including ticket numbers.
- Exported data copies and proof of export dates (may affect refund eligibility).
Common mistakes
Assuming immediate access removal
Many users expect access to stop immediately on cancellation. In reality, access remains until the billing period ends.
Keep track of the expiry date so you are not surprised by continued access or billing expectations.
Not preserving proof for refunds or disputes
Failing to save receipts, export timestamps or cancellation confirmations can weaken refund or dispute requests.
Always capture screenshots and save email confirmations when you cancel or request refunds.
Comparative recap
Quick comparison
| Aspect | Crunchbase (Nigeria users) | Notes |
|---|---|---|
| Cancellation method | Web-based account settings; app-store handling limited | Use Account → Subscriptions & Billing; App Store support is not actively maintained. |
| Refund policy | 7-day conditional refund; generally non-refundable afterward | Exports or unlocked contacts typically void refund eligibility. |
| Pricing transparency | Public USD rates; no public euro/Naira pricing for Nigeria | Check your account for region-specific billing or contact support. |
| Data quality & support | Useful for funding research but variable accuracy and support | Read reviews and test features before committing to an annual plan. |
After cancelling
Confirmations and follow-up
Save any cancellation confirmation and note the date your access will end.
If you expect a refund, contact Crunchbase support promptly and include proof of eligibility.
Helpful links and contacts
- How to cancel your subscription: support.crunchbase.com
- Crunchbase Terms and cancellation policy: about.crunchbase.com
- Crunchbase Terms of Service: about.crunchbase.com
Address
Primary corporate address
Crunchbase primary business address is listed as 564 Market Street, Suite 700, San Francisco, CA 94104.
Notes on contacting
Use the website support channels for account-specific requests rather than postal mail for faster resolution.
For unresolved billing disputes, consider escalation through local consumer protection authorities in Nigeria.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.