Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Eharmony service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel eHarmony: Easy Method
What is eHarmony
Overview
eHarmony is an online dating and matchmaking service that uses profiles and compatibility algorithms to connect users.
The platform offers free accounts with limited functions and paid memberships that provide expanded messaging and matching features.
How it operates
Users create detailed profiles and are presented with matches based on compatibility scores and preferences.
Billing and subscription management depend on how you subscribed: directly via the website, the Apple App Store, or Google Play.
How to cancel eHarmony
Cancel if you subscribed on the eHarmony website
- Sign in at the eHarmony website.
- Go to Account Settings → Membership.
- Select Cancel Membership and follow the on‑screen steps to confirm cancellation.
- Keep any confirmation email or screen capture as proof of cancellation.
Cancel if you subscribed through Apple or Google
- If billed by Apple: open your Apple ID Subscriptions settings and cancel the eHarmony subscription there. Do not cancel from inside the eHarmony app alone.
- If billed by Google Play: open Google Play → Subscriptions and cancel the eHarmony subscription in Google Play.
- Apple and Google control billing and renewals for purchases through their stores; eHarmony cannot cancel those for you.
Cancel by mail (mailed cancellation notices)
- If you prefer a mailed notice, send a written cancellation to: eHarmony, Inc., Attn: Cancellations, P.O. Box 241810, Los Angeles, CA 90024 USA.
- Include your account name, email address, date of cancellation request, and a clear statement you wish to cancel the subscription.
What happens when you cancel
Access after cancellation
Cancelling stops future recurring charges but does not typically cut off access immediately.
You normally retain paid membership access until the end of your current paid term.
Data, account status, and renewals
Your profile and account remain on eHarmony unless you delete the account separately.
Auto‑renewal will be stopped after cancellation, but past charges will not be reversed automatically.
Will I get a refund?
Standard policy
eHarmony generally enforces a strict no‑refund policy once a paid term begins.
Canceling usually stops future billing but does not automatically trigger any refund for the current term.
Exceptions and third‑party purchases
- Some jurisdictions may allow a short cooling‑off window (a commonly reported 3 business day window in limited regions); if that applies and you follow the required steps, a refund may be possible.
- Refunds for purchases made via the Apple App Store or Google Play must be requested from Apple or Google respectively - not through eHarmony. Apple/Google billing note
- Refunds outside those narrow exceptions are rare and granted only at eHarmony’s discretion, for example in cases of unauthorized charges or documented technical issues. Reported cases
eHarmony plans and pricing
Overview of plans
Exact, up‑to‑date EUR pricing for eHarmony in Nigeria is not publicly available.
Region, currency and platform (web, Apple, Google) affect the price you are quoted.
Representative table
| Plan | Price |
|---|---|
| Basic / Free | Varies |
| Premium (monthly) | Varies |
| Premium (multi‑month) | Varies |
| Promotional / Introductory offers | Varies |
Your consumer rights in Nigeria
Cooling‑off and statutory rights
There is no uniform global 14‑day cooling‑off period guaranteed by eHarmony’s policy.
eHarmony’s publicly reported policy indicates a limited 3 business‑day cooling‑off window only in some jurisdictions, which may not apply in Nigeria.
Local protections and remedies
- Nigerian consumers may rely on local consumer protection laws for claims involving unauthorized charges or misleading commercial practices.
- Document unauthorized charges, keep receipts, and contact your payment provider or bank to dispute transactions if necessary.
- Regulatory outcomes vary; contacting a local consumer protection agency or legal advisor can clarify options.
Customer experiences
Positive feedback
- Some users praise eHarmony for safety features, detailed profiles, and perceived authenticity of matches.
- A number of reviewers report meeting sincere people and valuing the personalized matching approach.
Negative feedback
- Many complaints mention unexpected charges, difficulty cancelling, and unclear contract terms.
- Reports include frustration obtaining refunds and feeling locked into long‑term commitments without clear consent.
- Online posts also describe concerns about fake profiles and poor match quality for some users.
Documentation checklist
What to gather before you cancel
- Account email address and username used on eHarmony.
- Payment method details (last four digits of the card, Apple/Google receipts).
- Subscription confirmation emails or order numbers.
Proof to keep after cancellation
- Save the cancellation confirmation email or a screenshot of the cancellation confirmation page.
- Record the date and time you cancelled and any reference or confirmation number.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling will automatically refund the current term; in most cases it does not.
Refunds are exceptional and require specific conditions or discretion; always check policy and keep records.
Cancelling in the wrong place
People often try to cancel inside the eHarmony app for Apple/Google billed subscriptions - that does not stop App Store or Google Play renewals.
Always cancel through the billing platform that handled the purchase: website, Apple ID subscriptions, or Google Play subscriptions.
Comparative recap
Quick comparison
| Feature | eHarmony | Typical competitor |
|---|---|---|
| Cancellation method | Web: Account Settings → Membership; App Store/Google via respective stores | Some competitors allow in‑app cancellation and clearer in‑app refund flows |
| Refund policy | Generally strict no‑refund policy; narrow exceptions | Varies widely; some services offer prorated refunds or 14‑day guarantees |
| Customer complaints | Frequent reports of unexpected charges and refund difficulties | Level of complaints varies; transparency and customer support quality differ |
Key takeaways
Cancel at the correct billing source to stop renewals and keep confirmation proof.
Do not rely on automatic refunds; seek third‑party help (bank, Apple, Google) if unauthorized charges occur.
After cancelling
What to do immediately after cancellation
- Save or screenshot any cancellation confirmation and email receipts.
- Monitor your payment method for any unexpected charges after cancellation.
Helpful links and next steps
- eHarmony cancellation and refund guidance: How to cancel an eHarmony subscription
- Refund policy overview and exceptions: eHarmony refund guide
- Reported refund dispute examples: Case reports
- General reviews and experiences: Trustpilot eHarmony reviews
Address
Mailing address for cancellations
eHarmony, Inc., Attn: Cancellations, P.O. Box 241810, Los Angeles, CA 90024 USA.
Mailing tips
Include your full account details and a clear statement of cancellation in writing.
Send copies (not originals) of receipts and keep proof of posting or delivery for your records.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.