Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Grindr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Grindr: Easy Method
What is Grindr
Overview
Grindr is a location-based social networking app primarily used for meeting other men and matching with nearby users. It offers free basic features and paid subscription tiers with additional functionality.
Service model
Subscriptions are managed through the platform where you subscribed: Apple App Store, Google Play Store, or directly via a Grindr Web account. Paid tiers include features such as advanced filters, ad removal, and privacy options.
How to cancel Grindr
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Tap "Subscriptions", find your Grindr subscription, then tap "Cancel Subscription".
- Confirm the cancellation; the subscription remains active until the end of the billing period.
Cancel via Google Play or Grindr Web
- Google Play: Open the Play Store app, tap your profile, choose "Payments & subscriptions" → "Subscriptions", select Grindr and tap "Cancel subscription".
- Web: Sign in at Grindr Web and manage billing in your account settings, or cancel via the payment provider used for the Web subscription.
- Important: Deleting the Grindr app or your profile does not cancel a subscription - you must cancel in the appropriate subscription settings.
What happens when you cancel
Access and renewal
When you cancel, your paid features continue until the current billing period ends. The subscription will not renew after that date.
Account and data
Your Grindr account remains active unless you choose to delete it separately. Deleting the app does not delete your account or stop billing.
Will I get a refund?
Grindr refund policy
Grindr's standard policy states that purchases are final and non-refundable unless otherwise required by law or expressly provided in their Terms of Service.
Platform-specific exceptions
- Apple App Store purchases: Refund requests must be made to Apple; Grindr cannot issue App Store refunds. See Grindr Help Center.
- Google Play purchases: Grindr may sometimes assist with refund requests (for example, in cases of technical issues or unauthorized charges), but refunds are not guaranteed.
- Nigeria users do not have the EU/UK 14-day statutory right of withdrawal; expect no automatic right to a refund unless an exception applies.
Grindr plans and pricing
Overview of common plans
Below are example monthly prices converted to EUR as provided in the available data. Actual prices in Nigeria (NGN) may vary by store, rounding, and currency conversion.
Notes on pricing
Prices shown are approximate and based on mid-2025 conversions. App Store or Google Play may display different local prices and billing cycles.
| Plan | Price (EUR) | Period | Key features |
|---|---|---|---|
| XTRA | €4.88 | Assumed Monthly | No 3rd-party ads; up to 600 profiles at once; advanced filters |
| Unlimited | €10.53 | Assumed Monthly | All XTRA features plus unlimited profiles; Incognito; Viewed Me; unsend |
| 1-Month | €2.32 | Monthly | Represents a typical 1-month subscription option |
Your consumer rights in Nigeria
Local legal position
Nigerian consumers are not covered by the EU/UK 14-day cancellation/refund protections unless transacting under those jurisdictions. Local law does not create an automatic 14-day right for Grindr purchases.
Possible exceptions
- Grindr may make exceptions or pro-rata refunds where legally required or in exceptional circumstances (e.g., unauthorized payments), but this is not the default for Nigeria users.
- Platform-specific refund channels (Apple or Google) still apply and may offer remedies independent of Grindr's policy.
Customer experiences
Common complaints
- Many users report intrusive and frequent ads that interfere with use.
- There are frequent complaints about spam, bots, and fake profiles reducing interaction quality.
- Reports exist of account suspension or bans without clear explanation and limited support for paid subscribers.
- Some users feel features are being moved behind higher-priced tiers and criticise pricing.
Neutral or positive notes
Some users value the app for connecting locally and for the paid features that enhance discovery and privacy. Experiences vary by region and user expectations.
Documentation checklist
What to prepare before you cancel
- Account email and username associated with Grindr.
- Order receipts or confirmation emails from Apple, Google, or Grindr Web.
- Device type (iOS/Android) and date of purchase or renewal.
Evidence to support refund or dispute
- Screenshots of billing entries, subscription pages, or unwanted charges.
- Any correspondence with support, including ticket numbers and timestamps.
- Payment method details (last four digits) for verification when contacting platform support.
Common mistakes
Deleting the app but not cancelling
Many users assume deleting the Grindr app stops billing. It does not. You must cancel the subscription through the App Store, Google Play, or Grindr Web billing settings.
Cancelling the wrong account or platform
Some users have multiple Apple/Google accounts or signed up on Web but attempt to cancel in the wrong place. Verify which account was used to subscribe before cancelling.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refund likelihood | Effective time |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via App Store → Subscriptions | Refunds via Apple only; Grindr cannot process | Ends at billing period end |
| Google Play (Android) | Cancel via Play Store → Subscriptions | Grindr may assist; refunds not guaranteed | Ends at billing period end |
| Grindr Web | Manage billing in your Grindr account settings | Refunds unlikely unless required by law or exception | Ends at billing period end |
How to choose the right action
Identify where you originally subscribed (App Store, Play Store or Web) and cancel there. Keep receipts and dates to support any dispute or refund request.
After cancelling
Troubleshooting
- If billing continues after cancellation, check that you cancelled the correct account and contact the platform (Apple or Google) with your receipt.
- If a paid feature remains active unexpectedly, sign out and sign in again, and verify your subscription status in account settings.
Helpful links
- How to edit or cancel your subscription - Grindr Help Center
- Grindr refund policy - Help Center
- Grindr Terms of Service
Address
Official mailing address
Grindr LLC Attn: Cancellations P.O. Box 69176 West Hollywood, CA 90069
When to use this address
Use the mailing address for formal written correspondence such as legal notices or certified mail related to cancellations when other channels have failed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.