Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kismia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Kismia: Complete Guide
What is Kismia
Service overview
Kismia is an online dating service and mobile app that connects users through profiles, messaging and premium features. It offers a free tier plus paid VIP or subscription options for additional functionality.
Main features
Main features include profile browsing, messaging, and paid extras such as VIP status or credits. The platform is available via web and mobile apps (iOS/Android).
How to cancel Kismia
Cancel via Kismia website or app
- Log into your Kismia profile on the website or in the app.
- Go to Settings (gear icon), select "Subscriptions," and tap "Cancel subscription."
- You retain access until the end of your current billing period. See Kismia cancellation instructions.
Cancel via iOS (App Store)
- Open your Apple ID subscriptions settings on your iPhone/iPad or visit reportaproblem.apple.com.
- Cancel the subscription there to stop auto‑renewal; refunds must be requested from Apple.
- See Kismia iOS support for guidance: How to get your money back (iOS).
Cancel via Google Play
- Kismia does not provide explicit Google Play cancellation steps on its support pages.
- Manage and cancel subscriptions via Google Play Store > Payments & subscriptions > Subscriptions.
- If you need a refund for a Google Play purchase, use Google Play refund mechanisms in the Play Store or help center.
What happens when you cancel
Access and billing
When you cancel a subscription directly with Kismia you keep access until the current billing period ends. Cancellation prevents future auto‑renewals.
Account and data
Your Kismia account remains active unless you delete it; profile data typically remains available. Deleting an account is a separate action from cancelling a paid subscription.
Confirmation and records
After cancelling, keep confirmation emails and screenshots of the cancellation screen or subscription settings for your records. These help if charges persist.
Will I get a refund?
Official policy
Kismia’s support pages do not state an explicit, general refund policy. Charges already made are generally non‑refundable and cancellation typically stops future renewals only.
Exceptions and third‑party purchases
- Refunds are unlikely but may be granted in limited cases (for example, erroneous purchases) and could be prorated.
- For purchases through Apple, request refunds through Apple (Kismia does not process App Store refunds): Apple/iOS guidance.
- For Google Play purchases, follow Google Play refund procedures; Kismia’s site lacks direct guidance for Play refunds.
Kismia plans and pricing
Typical plans
| Plan | Price | Billing |
|---|---|---|
| Basic (free) | Varies | Free |
| VIP / Premium | Varies | Subscription (auto‑renewal) |
| One‑time credits / extras | Varies | One‑off purchase |
Pricing notes
Specific pricing and billing intervals depend on your region and platform (web, iOS App Store, Google Play). Use the app or website to view exact prices for Nigeria.
Your consumer rights in Nigeria
Cooling‑off and refunds
Kismia’s terms do not indicate a statutory 14‑day cooling‑off or automatic refund right for digital subscriptions. Nigerian consumer protection may apply but platform terms often override direct refunds.
App Store and Play protections
- Purchases via Apple may be eligible for refunds through Apple’s processes and any applicable local consumer protections. See Apple support for details.
- Google Play refund rules apply to purchases made through Google; Kismia’s own support lacks explicit Play guidance.
- To avoid unintended renewals, cancel at least 24 hours before the renewal date as a practical precaution.
Customer experiences
Positive feedback
- Users praise Kismia’s user‑friendly design and ease of navigation.
- Some reviewers report fast, professional customer support and successful resolutions, including refunds for mistaken VIP purchases.
Negative feedback
- Complaints include unexpected auto‑renewal charges and limited free features without premium access.
- Other criticisms mention fake or inactive profiles, clunky interface, few active users, and strict photo moderation.
Documentation checklist
What to have ready
- Account email or username used with Kismia.
- Order receipt, transaction ID or payment statement screenshot showing the charge.
- Date(s) of purchase/renewal and subscription details.
- Payment method info (card last 4 digits, Apple ID, Google account).
How to submit evidence
- Use Kismia support pages and include screenshots of subscription settings when contacting support.
- For App Store refunds use Apple’s report page at reportaproblem.apple.com.
- For Play Store purchases, follow Google Play’s refund flow in the Play Store app or help center.
Common mistakes
Timing errors
Waiting until the renewal date to cancel can lead to an unintended charge because processing times vary. Example: cancelling on the renewal day may still trigger billing.
Wrong cancellation channel
Contacting Kismia support for App Store or Google Play refunds is a common error. Example: Apple purchases require refund requests to Apple, not the app developer.
Comparative recap
Quick method comparison
| Method | How to cancel | Who handles refunds |
|---|---|---|
| Website / Kismia app | Settings → Subscriptions → Cancel subscription | Kismia (limited; refunds uncommon) |
| iOS (App Store) | Apple ID subscriptions settings or reportaproblem.apple.com | Apple handles refunds and refund requests |
| Google Play | Google Play Store → Subscriptions (manage/cancel) | Google Play handles refunds; Kismia gives no explicit Play guidance |
Key takeaways
- Cancel via the same channel you used to subscribe (web, Apple, Google) to avoid issues.
- Keep records and act at least 24 hours before renewal to reduce risk of unintended charges.
After cancelling
What to check
- Confirm cancellation in the app or website and save the confirmation email or screenshot.
- Monitor your bank or card statement for any unexpected charges after cancellation.
If charges continue
- Contact Kismia support with your evidence and request clarification; reference your cancellation confirmation.
- For App Store charges, request a refund from Apple via reportaproblem.apple.com or Apple support.
- For Google Play charges, follow Google Play’s refund process in the Play Store help pages.
Address
Registered correspondence address
Suprante Inc., 3753 Howard Hughes Parkway, Suite 200, Las Vegas, Nevada 89169, United States.
Notes for Nigeria customers
No Nigeria‑specific postal address is listed publicly. Use the online support channels first, and keep local consumer protection options in mind if you cannot resolve billing issues.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.