How to Cancel Match.com Auto Renewal | Postclic
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How to Cancel Match.com Auto Renewal | Postclic
Match
P.O. Box 25472
75225 Dallas United States
resolutions@support.match.com
Subject: Rezilierea contractului Match

Stimate Domnule sau Doamnă,

Prin prezenta vă notific decizia mea de a rezilia contractul referitor la serviciul Match.
Această notificare constituie o intenție fermă, clară și neechivocă de a anula contractul, cu efect la prima dată posibilă sau în conformitate cu perioada contractuală aplicabilă.

Vă rugăm să luați toate măsurile necesare pentru:
– încetarea oricărei facturări începând cu data efectivă a anulării;
– confirmarea în scris a procesării corecte a acestei solicitări;
– și, dacă este cazul, trimiterea extrasului final sau a confirmării soldului.

Această anulare vă este adresată prin e-mail certificat. Trimiterea, marcarea temporală și integritatea conținutului sunt stabilite, făcând din acesta un document probatoriu care îndeplinește cerințele de probă electronică. Prin urmare, aveți toate elementele necesare pentru a trece la procesarea regulată a acestei anulări, în conformitate cu principiile aplicabile privind notificarea scrisă și libertatea contractuală.

În conformitate cu regulile de protecție a datelor cu caracter personal, solicit de asemenea:
– ștergerea tuturor datelor mele care nu sunt necesare pentru obligațiile dvs. legale sau contabile;
– închiderea oricărui cont personal asociat;
– și confirmarea ștergerii efective a datelor conform drepturilor de confidențialitate aplicabile.

Păstrez o copie completă a acestei notificări, precum și dovada expedierii.

de păstrat966649193710
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Match
P.O. Box 25472
75225 Dallas , United States
resolutions@support.match.com
REF/2025GRHS4

Cancel Match: Easy Method

What is Match

Overview

Match is an online dating service and app that connects people for dating and relationships. It offers free accounts and paid subscription features to boost visibility and messaging.

How it is delivered

Subscriptions can be purchased directly on Match.com or through mobile platforms (Apple App Store or Google Play). Billing and cancellation often depend on where the subscription was bought.

How to cancel Match

Cancel via Apple App Store

  • Open the App Store on your iPhone or iPad and tap your profile (top right).
  • Go to Subscriptions, select Match, then tap Cancel Subscription and follow prompts.
  • Important: cancellations must be done through your Apple ID settings; Match cannot cancel App Store billing for you.

Cancel via Google Play

  • Open the Google Play Store app, tap the menu (☰) and choose Subscriptions.
  • Find Match, tap Cancel subscription and confirm.
  • Note: deleting the Match app or your Match account does not stop Google Play billing.

Cancel via Match website or app (direct purchase)

  • Log in at Match.com or open the Match app.
  • Go to Settings or Account > Manage Subscription and follow the Cancel or Do Not Renew options.
  • Direct Match subscriptions remain active until the end of the paid term after cancellation.

What happens when you cancel

Access after cancellation

When you cancel, you generally keep access to paid features until the end of the current billing period.

After the paid term ends, features tied to the subscription will stop and your account returns to free basic access.

Automatic renewal and billing

Subscriptions typically renew automatically until you cancel through the platform where you purchased them.

Ensure cancellation is completed before the next renewal date to avoid being billed for another period.

Data and account status

Cancelling a subscription does not usually delete your Match account or profile data.

If you want your profile removed, use the account deletion option in settings; check data and recovery policies before deleting.

Will I get a refund?

General refund policy

Match’s terms state subscriptions are generally non-refundable and that Match is not required to provide refunds.

Expect that refunds will not be granted in routine circumstances unless platform rules or local law require it.

Exceptions and platform refunds

  • Some limited early cancellation rights may apply in specific U.S. jurisdictions (for example, a short rescission period in certain states).
  • If you bought via Apple or Google, you must request refunds through those platforms (Apple purchase history or Google Play refund process).
  • Match does not process App Store or Google Play refunds - platform policies and review apply.

Match plans and pricing

Pricing overview

Exact local pricing for Nigeria was not available in the verified data. Prices can vary by country, device store, and promotions.

Check the Match website or your platform store for the most accurate local pricing and currency.

Available plan categories

Common plan types include monthly, multi-month, and yearly subscriptions, plus occasional promotional bundles.

Specific Nigerian prices and currency conversions should be confirmed in-app or on the site.

Plan | Price (local currency)

Monthly | Varies

3 - 6 month | Varies

Annual | Varies

Promotional bundles | Varies

Your consumer rights in Nigeria

General consumer protection

Nigerian consumer protection laws may offer remedies for misrepresentation, defective service, or unfair practices.

Enforcement and outcomes can vary; there is no specific evidence that Match provides extra rights in Nigeria beyond its published policies.

Platform payment protections

If you paid through Apple or Google, their refund and dispute processes are available to Nigerian customers subject to platform rules.

Contact your bank or card issuer if unauthorized charges occur; card processors sometimes offer chargeback options as a last resort.

Customer experiences

Positive feedback

Some users report successful matches and good experiences; examples include meeting partners and forming relationships.

These reviews note straightforward use of the site and positive outcomes from subscriptions.

Negative feedback

Common complaints include unexpected charges, difficulty cancelling, account bans without clear reasons, and poor customer support.

Many negative reports point to problems when subscriptions were purchased via third-party platforms or when cancellation confirmations were unclear.

Documentation checklist

What to collect before contacting support

  • Subscription receipts or order confirmation emails (App Store/Google Play/Match).
  • Screenshots of subscription pages, billing history, and cancellation confirmation screens.
  • Dates of purchase, renewal, and attempted cancellation.

What to keep after cancellation

  • Email confirmations of cancellation and any reference numbers.
  • Records of support chat transcripts, emails, or call logs if you contacted Match or the platform.
  • Bank or card statements showing the charge in case you need to dispute billing.

Common mistakes

Assuming deleting the app cancels billing

Many users delete the Match app but forget that App Store or Google Play subscriptions continue until cancelled in the platform settings.

Always cancel through the store or the Match account settings to stop future billing.

Not checking where you purchased the subscription

If you subscribed via Apple or Google, Match cannot cancel those platform bills for you - requests must go to the platform.

Also, not saving cancellation confirmations often leads to disputes later; keep screenshots or emails as proof.

Comparative recap

At-a-glance comparison

The table below summarizes cancellation method, refund likelihood, and where to request help based on purchase method.

Quick reference

Use the platform where you bought the subscription for cancellations and refunds; retain documentation.

Purchase method | How to cancel | Refund likelihood

Apple App Store | Cancel via App Store > Profile > Subscriptions > Match | Low; request refund via Apple

Google Play | Cancel via Play Store > Menu > Subscriptions > Match | Low; request refund via Google Play

Direct (Match website/app) | Account > Settings > Manage Subscription > Cancel | Low; Match generally does not refund

After cancelling

What to check immediately

Confirm you received a cancellation confirmation email or on-screen notice and note the end date of paid access.

Monitor your bank or card statement for the next billing cycle to ensure no further charges occur.

Helpful links and support

Address

Mailing address (corporate listed)

P.O. Box 25472, Dallas, TX 75225, United States.

Use for formal correspondence

If you need to send written notices or formal complaints, use the mailing address above and include all supporting documentation.

FAQ

To cancel your Match subscription via the website, log in to Match.com, navigate to Settings or Account, select Manage Subscription, and follow the prompts to cancel or choose Do Not Renew. You can also cancel in writing if needed.

Yes, you can cancel your Match subscription early, but your account will remain active until the end of the current billing period. If you wish to delete your profile, you need to do so separately in the account settings.

To cancel a Match subscription purchased through the Apple App Store, open the App Store on your device, tap your profile, go to Subscriptions, select Match, and tap Cancel Subscription. Remember to keep proof of cancellation.

If you can't find the cancellation option on your phone, ensure you are checking the correct app store for your purchase. You may also need to cancel in writing, so refer to your billing statement for the appropriate contact details.

Generally, Match subscriptions are non-refundable, and you will not receive a refund for the remaining days after cancellation. Check your local laws or platform policies for any exceptions.

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