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Cancel MONKEY
in 30 seconds only!
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Monkey service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Monkey: Easy Method
What is Monkey
Service overview
Monkey is a social and video chat app that connects people for short video conversations and related features such as "duo mode" and paid subscription tiers. It operates via mobile apps and a web interface with optional paid upgrades for additional features.
How it is provided
Monkey subscriptions are sold through app stores (for example Google Play) and directly on Monkey's web interface. Billing and subscription controls depend on the channel used to subscribe.
How to cancel Monkey
Cancel via Google Play
- Open the Google Play Store app on your Android device.
- Go to Settings or the profile icon → Subscriptions.
- Select the Monkey subscription → choose Cancel subscription and follow prompts.
- Note: This stops automatic renewal; your subscription remains until the end of the paid period.
Cancel via Monkey web
- Open the Monkey web homepage in your browser: Monkey web homepage.
- Click "Monkey Plus" on the site, then scroll to the bottom and click "Cancel renewal".
- Confirm cancellation when prompted. The subscription stays active through the current billing period.
What happens when you cancel
Access and service
After cancelling, you keep access to paid features until the end of your current billing cycle. The app does not cut access immediately on cancellation.
Renewal and billing
Cancellation prevents future automatic renewals. You will not be charged again once the current paid period ends, provided the cancellation was successful.
Data and account
Cancelling a subscription does not automatically delete your Monkey account or associated data. Account deletion must usually be requested separately through the app or support channels.
Will I get a refund?
Monkey refund policy
Monkey's general stance is that subscriptions are non-refundable. Cancelling prevents renewal but does not refund the current paid period.
Exceptions and platform rules
- Refunds may still be governed by the platform you used to pay (for example Google Play's refund policies).
- In jurisdictions with statutory cooling-off rules, rights may be waived if the service began immediately after payment.
Monkey plans and pricing
Available one-time in-app purchases
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Premium S | €1.24 | One-time IAP | Tier S features |
| Boost S | €1.92 | One-time IAP | Boost tier S features |
| Premium SX | €2.17 | One-time IAP | Premium SX features |
| Premium M | €2.54 | One-time IAP | Tier M features |
| Premium SV | €2.79 | One-time IAP | Premium SV features |
| Premium MV | €6.14 | One-time IAP | Premium MV features |
| Premium L | €10.23 | One-time IAP | Premium L features |
| Premium XL | €24.74 | One-time IAP | Premium XL features |
Pricing notes
Prices shown are one-time in-app purchases as listed in the App Store. Conversion to NGN may vary; a sample conversion used a EUR→NGN rate of 0.00062 (ValutaFX, Jan 30, 2025).
Your consumer rights in Nigeria
Overview of local consumer protections
Nigeria has consumer protection frameworks and agencies such as the Federal Competition and Consumer Protection Commission (FCCPC). These bodies handle unfair contract terms, misleading practices and certain disputes.
Practical steps for Nigerian users
- Keep receipts and records of purchase and cancellation attempts.
- If you have unresolved billing issues, contact your payment provider (bank or card issuer) to dispute unauthorized charges.
- Consider filing a complaint with the FCCPC if you believe there is a pattern of unfair practice.
Limits and legal considerations
Terms that state no refunds or require arbitration may limit remedies, but may not override statutory consumer protections. This is context-dependent and not legal advice.
Customer experiences
Positive feedback
- Users report Monkey is useful for meeting new people and social features like "duo mode".
Negative feedback
- Reports of account bans shortly after payment and poor or slow customer support.
- Billing complaints including double charges and recurring payments after cancellation.
- Frustration about non-refundability and difficulty obtaining refunds.
Documentation checklist
What to collect before disputing or contacting support
- Purchase receipt or invoice showing date, amount, and payment method.
- Subscription ID or transaction ID from the app store or Monkey email.
- Screenshots of subscription settings showing active or cancelled status.
- Copies of emails or chat messages exchanged with Monkey support.
Where to use these documents
- Provide to Google Play or your bank when requesting refunds or chargebacks.
- Attach to complaints filed with consumer protection agencies like the FCCPC.
Common mistakes
Assuming cancellation equals refund
Many users cancel and expect a refund for the current billing period. Monkey's stated policy is non-refundable subscriptions, so cancellation only stops future renewals.
Cancelling in the wrong place
Some subscribers cancel inside the app but forget to cancel via the app store that processed the payment. Always cancel through the store where you were billed (e.g., Google Play) if applicable.
Not saving proof
Failing to keep receipts, screenshots, or transaction IDs makes disputes harder. Save confirmation emails and any cancellation screens immediately.
Comparative recap
Quick platform comparison
| Platform | Cancellation method | Refund likely | Post-cancellation access |
|---|---|---|---|
| Google Play | Google Play Store settings → Subscriptions → remove Monkey subscription | Unlikely via Monkey; check Google Play refund rules | Access remains until end of current billing period |
| Web (Monkey Plus) | Monkey web homepage → Monkey Plus → Cancel renewal at bottom | Unlikely (Monkey policy); refunds depend on platform/payment provider | Subscription stays active through current paid period |
| Overall policy | Cancel to stop renewal; follow store or web steps | Subscriptions are generally non-refundable; exceptions through payment providers | No immediate loss of access; account data remains unless deleted |
After cancelling
Immediate next steps
- Confirm cancellation by checking subscription status in the store or web account.
- Save a screenshot or confirmation email showing the cancellation date and status.
Helpful links and contacts
- Monkey web homepage: https://monkeyapp.store
- Google Play subscriptions help: Google Play subscriptions
- FCCPC (Nigeria consumer agency): https://fccpc.gov.ng
Address
Registered correspondence
Monkeyapp.store, LLC, c/o Northwest Registered Agent LLC, 7901 4th St. N., Suite 300, St. Petersburg, FL 33702.
Notes on contacting by post
Postal contact may be used for formal notices, but response times vary. For billing disputes, begin with the app store or your payment provider and use postal contact if required.