Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rizz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Rizz: Complete Guide
What is Rizz
Overview
Rizz is a conversational AI app designed to help users generate short messages, replies and icebreakers for social interactions.
It is available on mobile platforms and via web-based account purchases, and some features are behind a paid subscription called Rizz AI Pro.
Where it appears
Rizz is distributed through the Apple App Store, Google Play and direct web/internal purchases on the Rizz website or app.
Multiple companies use the name "Rizz" globally; this guide focuses on the consumer-facing Rizz service and its common subscription flows.
How to cancel Rizz
Cancel on the App Store (Apple)
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find Rizz, and select Cancel Subscription; the cancellation takes effect at the end of the current paid term.
- For Apple support see Report a Problem (Apple).
Cancel on Google Play
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions > Subscriptions.
- Select Rizz and tap Cancel subscription; cancellation takes effect at the end of the current paid term.
- For Google guidance see Google Play subscriptions help.
Cancel on Web / Internal purchases
- Sign in to your account on the Rizz website or app and go to Account Settings or Subscription management.
- Use the Cancel or Manage Subscription option; cancellation takes effect at the end of the current paid term.
- See Rizz policy pages for details: Rizz policy.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to paid features until the end of the current billing period.
No immediate downgrade usually occurs unless specified by the platform.
Renewal and billing
Auto-renewal stops at the end of the paid term; you will not be charged again after that date if cancellation was successful.
Keep a record of the cancellation confirmation or screenshot in case of future billing disputes.
Data and account status
Canceling your subscription does not necessarily delete your account or user data; check account settings or the privacy policy for data deletion steps.
Contact Rizz support if you want account closure or data removal after cancellation.
Will I get a refund?
General refund policy
Rizz’s policy states that purchases are generally final and non-refundable; no refunds or credits for partially used periods unless required by law.
See the official policy: Rizz policy.
Exceptions and how to request a refund
- Refunds are exceptions and only available where required by applicable law or at the discretion of the payment platform (Apple/Google).
- To request a refund, contact the external service (e.g., Apple via Report a Problem or Apple Support) or contact Rizz Customer Service with order details and a signed cancellation notice.
What to expect in practice
Many users report difficulty obtaining refunds for past charges; platforms (Apple/Google) are often the proper channel for requests for purchases made through them.
If you bought on the web, include clear order details when contacting Rizz to improve chances of a review.
Rizz plans and pricing
Pricing overview
Below are reported Rizz AI Pro tiers with approximate Euro conversions from Nigerian Naira (NGN) as found in public listings.
Exact billing periods for some tiers were not specified in the source listing.
Table of plans
| Plan | Price (NGN) | Approx. Price (EUR) | Period | Features |
|---|---|---|---|---|
| Rizz AI Pro (₦2,900 tier) | ₦2,900 | €1.70 - €1.75 | Unspecified (likely starter/weekly) | AI Pro subscription |
| Rizz AI Pro (₦12,900 tier) | ₦12,900 | €7.56 - €7.79 | Monthly | AI Pro subscription |
| Rizz AI Pro (₦29,900 tier) | ₦29,900 | €17.5 - €18.1 | Monthly | AI Pro subscription |
| Rizz AI Pro (₦69,900 tier) | ₦69,900 | €41.0 - €42.2 | Monthly or possibly annual premium tier | AI Pro subscription / premium features |
Your consumer rights in Nigeria
Statutory protections
Nigerian consumer law, including protections under the Federal Competition and Consumer Protection framework, may provide remedies for defective or misrepresented services.
These rights can cover services that are not as described or are materially defective.
What Rizz’s policy says
Rizz’s published terms do not reference a statutory 14-day cooling-off or a general money-back guarantee; refunds are generally not permitted unless required by applicable law.
Users in Nigeria should rely on local statutory rights where applicable when requesting remedies.
Suggested steps for Nigerian consumers
- Document the issue: receipts, screenshots, subscription IDs and dates of unwanted charges.
- Contact the payment platform (Apple/Google) first for purchases made through them; contact Rizz for web purchases.
- If unresolved, consider filing a complaint with relevant Nigerian consumer authorities or seeking legal advice.
Customer experiences
Positive feedback
Some users praise Rizz for quickly generating witty or useful short replies, reporting it helps with icebreakers and automating messages.
These positive reviews focus on convenience and time saved composing messages.
Negative feedback
Common complaints include the service being paywalled, poor or "cringey" quality responses and billing difficulties.
Users have reported issues like being charged for months and difficulty cancelling or obtaining refunds.
Privacy and trust concerns
Some reviewers raised privacy worries and accused the service of promoting paid reviews or manipulative marketing.
Always review privacy settings and third-party permissions before subscribing.
Documentation checklist
What to gather before you cancel
- Purchase receipt or invoice showing date, amount and payment method.
- Subscription ID, account email and screenshots of subscription settings.
- Any confirmation emails or in-app subscription records.
What to include when requesting a refund or dispute
- Signed cancellation notice (if requested by Rizz) and a clear explanation of the issue.
- Evidence of attempted cancellations, billing dates and copies of correspondence with support.
- Reference to applicable platform transaction IDs (Apple/Google) for faster resolution.
Common mistakes
Failing to cancel via the correct platform
Example: Deleting the app does not cancel an App Store or Google Play subscription; you must cancel inside the platform subscription settings.
Always confirm cancellation through the platform that billed you.
Not keeping proof of cancellation
Example: Users often lose access to dispute billing because they did not save a cancellation confirmation or screenshot.
Capture and store confirmation emails or in-app screenshots immediately after cancelling.
Assuming automatic refunds
Example: Expecting a pro-rata refund after cancelling; Rizz’s policy says purchases are generally final and refunds are exceptions.
Check platform refund policies and local consumer law before assuming you will receive money back.
Comparative recap
Quick comparison across purchase channels
| Area | App Store (Apple) | Google Play | Web / Internal |
|---|---|---|---|
| How to cancel | Apple ID > Subscriptions > Cancel | Google Play > Subscriptions > Cancel | Account Settings on Rizz website or app > Manage Subscription |
| When cancellation takes effect | End of current paid term | End of current paid term | End of current paid term |
| Refund route | Request via Apple (Report a Problem) or Apple Support | Request via Google Play support | Contact Rizz Customer Service with order details and signed cancellation notice |
| Typical refund outcome | Generally no refund; exceptions if required by law or platform discretion | Generally no refund; exceptions if required by law or platform discretion | Generally no refund; exceptions if required by law or company discretion |
After cancelling
Verify cancellation
Check the subscription section of the platform used (Apple ID, Google Play, or Rizz account) for a cancellation confirmation and end date.
Save screenshots or emails confirming the cancellation for your records.
Further actions and support
- Rizz policy and privacy pages: Rizz policy.
- Apple refund/reporting: Report a Problem (Apple).
- Google Play subscriptions help: Google Play support.
Escalation
If the issue remains unresolved, gather your documentation and contact Nigerian consumer authorities or seek legal advice for further options.
Use platform dispute tools first for purchases made through Apple or Google.
Address
Corporate address
RIZZ LTD (as listed): 41 Waddington Way, Upper Norwood, London, England, SE19 3UB.
Support reminder
When contacting support, include your account email, order details and screenshots to speed up handling.
Keep a record of all correspondence and confirmation numbers from the platform or Rizz support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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- prevent the recipient from contesting the legal scope of the mail.