Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Taimi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Taimi: Complete Guide
What is Taimi
Overview
Taimi is a social and dating app focused on the LGBTQ+ community that combines social networking and premium subscription features. It is available as a mobile app and via Taimi’s website.
Core features
The app offers free basic features plus paid tiers that unlock additional functionality such as advanced matching and visibility options. Premium access is managed through in-app stores or directly via Taimi’s website.
How to cancel Taimi
Cancel inside the Taimi app
- Open the Taimi app and go to your account or subscription settings.
- Find the subscription or billing area and follow the on-screen instructions to cancel auto-renewal.
- Confirm cancellation when prompted and keep a screenshot or confirmation email if available.
Cancel via third-party stores or website
- If you subscribed through the Apple App Store, cancel through your Apple ID subscriptions in iOS settings.
- If you subscribed through Google Play, cancel via Google Play Store > Subscriptions on your Android device or web account.
- If you subscribed via Taimi’s website, email support@taimi.com to request cancellation.
Important notes on deletion
- Deleting the app from your phone does not cancel your subscription.
- Deleting your Taimi account does not automatically stop billing; cancel the subscription directly first.
What happens when you cancel
Access after cancellation
When you cancel, your premium subscription remains active until the end of the current billing cycle.
You retain premium access for the remainder of the paid period; features will expire when the cycle ends.
Auto-renewal and billing
Auto-renewal is turned off only when you complete the cancellation in the app or the third-party store where you subscribed.
If you subscribed via Apple or Google Play, you must turn off auto-renewal in that store; Taimi cannot stop store-managed renewals for you.
Data and account status
Cancelling a subscription does not delete your Taimi account or personal data; account deletion is a separate action.
If you wish to delete your account after cancelling, follow the account removal steps in the app or contact support for guidance.
Will I get a refund?
General refund policy
Generally, all charges are final and non-refundable, including for partially used periods, per Taimi’s public terms.
Refunds are therefore not guaranteed for most users unless covered by specific jurisdictional rules.
Exceptions and jurisdictional rights
- Users in the European Union, European Economic Area, and the United Kingdom have a statutory right to a full refund without giving a reason within 14 calendar days of activation or free trial start.
- If the subscription was made via Apple, refunds are managed by Apple. For Google Play or direct website subscriptions, notify Taimi at support@taimi.com.
- Refunds requested under applicable local laws in other jurisdictions may be considered within 14 days, at Taimi’s discretion.
Timing and method
When a refund is approved under the stated rules, it will be issued within 14 days using the original payment method.
If Apple or Google handles your purchase, follow their refund procedures; Taimi cannot process store-managed refunds directly.
Taimi plans and pricing
Available plans (estimated)
Below are the plans and approximate prices derived from available listings and currency conversions.
Actual prices in Nigeria may vary by store, platform, and region; open the app or store for precise pricing.
Pricing notes
Exact EUR pricing for Nigeria is unavailable publicly; figures are estimates based on TZS and USD listings converted to EUR.
Your platform (iOS/Android) and country settings will determine the final price you see.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Bronze Trial (TZS listing) | ≈ €10.35 (from 11,500 TZS) | Trial/Weekly approximation | Entry tier trial, limited features |
| Silver Subscription (TZS listing) | ≈ €14.30 per period | Subscription (period unspecified) | Mid‑tier premium features |
| Gold Subscription (TZS listing) | ≈ €30.50 per period | Subscription (period unspecified) | Top‑tier premium features |
| Taimi XL Bronze (USD listing) | ≈ €4.60 per week | Weekly | Bronze weekly subscription global tier |
| Taimi XL Silver (USD listing) | ≈ €6.40 per week | Weekly | Silver weekly subscription global tier |
| Taimi XL Gold (USD listing) | ≈ €13.80 per week | Weekly | Gold weekly subscription global tier |
| Taimi XL Monthly (USD listing) | ≈ €38 - 40 per month | Monthly | 1‑month global plan |
| Taimi XL 3‑Month (USD listing) | ≈ €50 per 3 months (~€17/month) | 3 Months | Discounted quarterly plan |
| Taimi XL Annual (USD listing) | ≈ €66 per year (~€5.50/month) | 12 Months | Most cost‑effective annual plan |
Your consumer rights in Nigeria
Legal context
Nigeria’s consumer protection framework covers general digital consumer rights but does not mirror EU statutory withdrawal rules.
Taimi’s published terms do not list Nigeria among jurisdictions granted an automatic 14‑day full refund right.
What this means for Nigerian users
- You may not automatically qualify for the EU/UK 14‑day refund entitlement under Taimi’s stated policy.
- Refunds for Nigerian users are therefore subject to Taimi’s general non‑refund policy and any discretionary exceptions.
Recommended actions
- Cancel subscriptions promptly before renewal to avoid unwanted charges.
- If you believe a refund is justified, contact support@taimi.com with transaction details and request consideration.
Customer experiences
Positive feedback
- Users frequently praise Taimi’s customer support as prompt, polite, and helpful in resolving issues. Trustpilot
- Many users appreciate Taimi as a safe, inclusive place to meet people and form friendships or relationships, particularly within the LGBTQ+ community. Trustpilot
Negative feedback
- Common complaints include basic features being gated behind paywalls and the free version being too restrictive. Trustpilot
- Recurring billing problems are reported by some users, such as being charged after attempting cancellation. PissedConsumer
- There are concerns about fake or bot accounts and low real-user activity in regions with fewer users. Trustpilot
Takeaway
Overall, experiences are mixed: support and inclusivity are praised, while pricing structure and billing consistency prompt caution.
Documentation checklist
What to prepare before contacting support
- Account email and username used for Taimi.
- Date of subscription purchase and the billing receipt or screenshot.
- Transaction ID or order number from App Store, Google Play or payment provider.
Optional supporting items
- Screenshot of your subscription status in the app or store.
- Copy of cancellation attempts, confirmation messages, or error screenshots.
- Any correspondence with support so far (dates and content).
Common mistakes
Assuming deleting the app cancels subscription
Many users uninstall the app and assume billing stops; this does not cancel subscriptions managed by Apple/Google or via Taimi’s website.
Always cancel in the store or via the subscription settings to stop renewals.
Not checking which platform handled the purchase
If you subscribed via Apple, Google Play, or directly on Taimi’s site, the refund and cancellation routes differ.
Contacting the wrong support channel or failing to provide the transaction ID delays resolution.
Missing timing windows
Waiting until after the renewal date can forfeit discretionary refund chances; cancelling before renewal avoids unexpected charges.
For jurisdictions with withdrawal rights, act within the 14‑day window where applicable.
Comparative recap
Quick comparison table
| Topic | Taimi policy / practice | Action for Nigerian users |
|---|---|---|
| How to cancel | Cancel in-app, via App Store/Google Play or email support for website purchases | Cancel through the store used or email support@taimi.com if purchased on Taimi.com |
| When access ends | Premium remains until the end of the current billing cycle | Expect access to continue until period ends; keep confirmation of cancellation |
| Refunds | Generally non‑refundable; EU/EEA/UK have 14‑day right; Apple/Google follow store rules | Nigerian users have no automatic 14‑day statutory right under Taimi’s terms; request support if needed |
| Pricing visibility | Estimated EUR/TZS/USD listings; actual price depends on platform and region | Open the app or your app store set to Nigeria to see exact local pricing |
Final comparison note
Practically: cancel where you subscribed, keep records, and contact support with complete transaction details if you need help or seek a refund.
After cancelling
What to check immediately
- Confirm cancellation receipt or confirmation screenshot from the app or store.
- Verify that auto‑renewal is disabled in your Apple or Google account if those stores handled the purchase.
Helpful links
- Taimi terms: https://taimi.com/terms/
- Taimi billing info: https://taimi.com/pt/billing
- Contact support: support@taimi.com
If charges continue
If you continue to be billed after cancellation, gather your transaction details and contact support@taimi.com.
If the charge was via Apple or Google, you may also open a refund request through the respective store’s support channels.
Address
Official mailing address
1180 North Town Center Drive Suite 100, Las Vegas, Nevada, 89144, United States of America
Support contact
Primary support email: support@taimi.com
Use the support email for cancellations on Taimi.com, refund inquiries (where applicable), and account/billing questions.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.