Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Babbel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Babbel: Easy Method
What is Babbel
Overview
Babbel is an online language-learning service offering structured lessons, vocabulary practice, and speech exercises.
It is available as a web service and as mobile apps on Android and iOS.
Main features
Lessons focus on grammar, vocabulary, listening and speaking with an interface designed for self-paced study.
Subscriptions grant access to course content for the chosen billing period and platform.
How to cancel Babbel
Cancel on the web (babbel.com)
- Log into your account on babbel.com.
- Go to Profile & settings → Account Information → click "Cancel auto‑renewal".
- Note: deleting the app or the account itself does not cancel your subscription.
Cancel on Google Play or Apple
- Google Play: Open the Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Babbel → Cancel subscription.
- Apple App Store (iPhone/iPad): Settings → tap your name → Subscriptions → select Babbel → confirm cancellation.
What happens when you cancel
Access after cancellation
After you cancel, you retain access to Babbel content until the current billing cycle expires.
You will not be billed again if cancellation is processed before the next renewal date.
Account and data
Cancelling auto-renewal does not necessarily delete your Babbel account or personal data.
To remove data or close an account, follow account settings or contact support for instructions.
Will I get a refund?
20-day money-back guarantee
If you made an initial purchase on babbel.com or via Google Play, you can request a full refund within 20 days - no questions asked.
This guarantee does not apply to subscription renewals; it applies only to initial purchases as stated by Babbel.
Apple App Store and withdrawal right
Purchases made through Apple App Store are not covered by Babbel’s 20-day guarantee; refunds must be requested from Apple.
Babbel’s general terms also reference a 14-day statutory withdrawal right; reimbursements must be made within 14 days after a withdrawal notice where applicable.
Babbel plans and pricing
Overview of plans
Babbel offers multiple subscription lengths and options that vary by country, promotion and platform.
Specific prices for Nigeria depend on current offers and currency; see the table below for a simple layout.
Pricing note
If you cannot find a price in the app store or on the website, the cost will vary by billing cycle and region.
Always check the platform (web, Google Play, Apple) at checkout for the exact amount in your currency.
| Plan | Price | Billing period | Notes |
|---|---|---|---|
| Monthly | Varies | Monthly | Varies by platform and promotion |
| Quarterly | Varies | 3 months | Varies by platform and promotion |
| Annual | Varies | 12 months | Varies by platform and promotion |
Your consumer rights in Nigeria
Statutory protections
Nigerian consumers have protections under national consumer laws and may use local consumer bodies for complaints about unfair charges.
For cross-border digital purchases, international e‑commerce frameworks and Babbel’s published terms may also apply.
Practical recourse
If you experience an unauthorized renewal, you may dispute the charge with your payment provider or bank.
You can also contact Nigeria’s consumer protection authority such as the Federal Competition and Consumer Protection Commission (FCCPC) for guidance.
Customer experiences
Positive feedback
Many users praise Babbel’s structured, grammar‑focused approach and varied lesson types, noting its alignment with traditional curricula.
Reviewers often cite clear lesson design and balanced reading, writing, listening and speaking practice.
Negative feedback
Some users report difficulty cancelling auto‑renewals and instances of unexpected charges or slow refunds.
Other complaints include unclear instructions, UI issues, voice‑recognition errors, and unresponsive customer service in some cases.
Documentation checklist
What to gather before contacting support
- Account email or username used with Babbel.
- Order confirmation, receipt, or transaction ID for the purchase.
- Date of purchase and platform used (web, Google Play, Apple).
- Payment method details (last 4 digits of card, PayPal, etc.).
- Screenshots showing subscription status, receipts, or error messages.
Where to send documentation
- Use Babbel’s support page on the web for web purchases.
- For Apple purchases, submit a refund request through Apple’s mechanisms.
- For Google Play, use the Play Store order history or Google support to request refunds.
Common mistakes
Deleting the app instead of cancelling
Removing the app from your device does not cancel the subscription; the billing is managed by the platform or Babbel account settings.
Always cancel via the web account page, Google Play subscriptions, or Apple Subscriptions.
Cancelling too late or on the wrong account
Waiting until after the renewal date can result in a new charge; aim to cancel at least the day before renewal.
Also confirm you are signed into the correct account tied to the subscription to avoid cancelling the wrong subscription.
Comparative recap
Quick platform comparison
The table below summarizes cancellation steps and refund responsibility for each platform.
Use the links in the next section to go directly to the relevant support pages.
| Platform | How to cancel | Refund policy | Notes |
|---|---|---|---|
| Web (babbel.com) | Log into account → Profile & settings → Account Information → Cancel auto‑renewal | 20‑day money‑back guarantee on initial purchases (web) | Deleting app does not cancel subscription; access until cycle end |
| Google Play Store | Play Store → profile icon → Payments & subscriptions → Subscriptions → select Babbel → Cancel | 20‑day guarantee may apply to initial Google Play purchases; refunds handled via Google | Follow Google’s refund process for Play purchases |
| Apple App Store | Settings on iPhone/iPad → tap your name → Subscriptions → select Babbel → Cancel | Apple purchases are subject to Apple’s refund policies, not Babbel’s 20‑day guarantee | Request refunds through Apple support or report a problem |
After cancelling
Where to get help
For web purchases and account questions, contact Babbel support through their website.
For Google Play or Apple App Store transactions, use the respective platform support for refunds and disputes.
Useful links
- Babbel official site
- Google Play subscriptions help
- Manage subscriptions on Apple devices
- Federal Competition & Consumer Protection Commission (Nigeria)
Address
Primary address
Babbel GmbH
Andreasstraße 72, 10243 Berlin, Germany
Alternative address (third‑party references)
Schlüterstr. 41 (listed in some third‑party guidance)
Use the primary Andreasstraße 72 address for official correspondence when possible.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.