Cancel CODECADEMY online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Codecademy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Codecademy: Easy Method
What is Codecademy
Overview
Codecademy is an online learning platform that offers interactive coding lessons, tracked learning paths, and subscription plans for added features.
How it is usually sold
Access is commonly provided via a free tier, time-limited free trials, and paid subscriptions (managed on Codecademy’s site or through app stores).
How to cancel Codecademy
Cancel on the web (Codecademy site)
- Sign in at codecademy.com.
- Go to Account Settings > Manage Payments and choose Cancel Subscription.
- Follow the on-screen prompts to confirm cancellation; you should receive a confirmation email.
Cancel via mobile app stores
- iOS / Codecademy Go: Open the App Store, tap your profile, go to Subscriptions, find Codecademy and Cancel. Apple manages billing and refunds.
- Android / Google Play: Open the Google Play Store, tap your profile, go to Payments & subscriptions > Subscriptions, select Codecademy and Cancel. Google manages billing and refunds.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription bought on Codecademy’s website, future billing stops but access typically continues until the end of the current billing period.
Billing and data
Cancellation prevents renewals; however, past charges remain. Your account and learning progress are usually retained unless you request deletion.
Will I get a refund?
Web purchases (Codecademy site)
Codecademy’s official policy states there are no refunds - neither full nor pro‑rata - for web purchases, with exceptions only at support’s discretion.
See their terms for details: Codecademy Terms.
Trials and app-store purchases
- Free trials: You must cancel before the trial end (7 days) to avoid being charged; charges after the trial are generally non‑refundable. See: Codecademy refund policy.
- App Store / Google Play: Apple and Google control refunds and billing for in‑app purchases. Codecademy does not issue refunds for purchases handled by those platforms.
Codecademy plans and pricing
Available plan types
Codecademy typically offers Free access, short free trials, and paid plans listed on its pricing page (plans vary by region and platform).
Prices for Nigeria
Official localized pricing for Nigeria is not published in the verified data; published global pages list USD pricing. Prices below are therefore not specified.
| Plan | Price |
|---|---|
| Free | Varies |
| Plus / Pro (paid tiers) | Varies |
| Free trial | Varies |
Your consumer rights in Nigeria
Legal protections
Nigerian consumers are protected by the Federal Competition and Consumer Protection Act (FCCPA) 2018, which requires transparency and prohibits unfair contract terms.
How this applies to subscriptions
- Auto‑renewal and clear notice requirements are covered by FCCPA expectations for fair notice and consent.
- Practices like silent auto‑renewals or unclear cancellation flows may be challenged under FCCPA rules.
Customer experiences
Positive feedback
- Many users praise Codecademy for structured lessons, interactivity, and useful learning paths.
- Some reviews note positive customer service experiences and good foundational outcomes.
Negative feedback
- Frequent complaints relate to unexpected auto‑renewals, difficulty cancelling, and lack of refunds.
- Other criticisms include outdated content, buggy interfaces, and excessive promotional emails.
Documentation checklist
What to collect before filing a dispute
- Account email and username associated with Codecademy.
- Payment receipts, billing statements, and transaction IDs showing the charge.
- Screenshots of subscription settings, cancellation confirmation, and any error messages.
- Dates of trial start/end and any communications with support (ticket IDs, emails).
Where documentation helps
- App store receipts (Apple or Google) if purchase was via mobile; these support requests to those platforms.
- Bank or card statements to prove unapproved charges when lodging complaints with banks or the FCCPC.
Common mistakes
Assuming cancellation and not confirming
Users often click “cancel” but do not keep a confirmation email. Without proof, you may be billed at the next renewal.
Mixing up purchase platforms
Canceling on the web won’t stop App Store or Google Play renewals and vice versa. Check which platform handled your original payment.
Comparative recap
At-a-glance comparison
| Route | How to cancel | Who handles billing | Refund policy |
|---|---|---|---|
| Web (codecademy.com) | Account Settings > Manage Payments > Cancel | Codecademy | No refunds generally; exceptions at support discretion. See terms. |
| iOS / App Store | App Store > Subscriptions > Cancel | Apple | Refunds are at Apple’s discretion; contact Apple for requests. |
| Android / Google Play | Play Store > Payments & subscriptions > Subscriptions > Cancel | Refunds are at Google’s discretion; contact Google Play for requests. |
Key takeaways
- Cancel on the same platform that processed your payment.
- Keep written confirmation and receipts to support any disputes.
After cancelling
Immediate next steps
- Save the cancellation confirmation email or screenshot of the cancellation screen.
- Monitor your card or bank statement for any unexpected post‑cancellation charges.
If charges continue or you need a refund
- Contact Codecademy support and provide documentation. See: Codecademy refund info.
- If purchased via Apple/Google, submit refund requests to Apple or Google Play directly; Codecademy cannot issue those refunds.
- For unresolved disputes in Nigeria, consider lodging a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Address
Principal office
Codecademy - 575 Broadway, 5th Floor, New York, NY 10012.
Notes on contact
Use in‑platform support channels for account and billing issues first. For unresolved legal or consumer matters, retain documentation and consider FCCPC guidance.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.