Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kiddopia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Kiddopia: Easy Method
What is Kiddopia
Overview
Kiddopia is a child‑focused educational app with games, videos and activities designed for toddlers and preschoolers.
The app emphasizes a kid‑safe, ad‑free environment and regular content updates designed to support early learning.
Who it is for
Kiddopia targets parents and caregivers seeking interactive learning tools for young children, typically ages 1 - 6.
It is distributed on multiple platforms including iOS App Store, Google Play, the web, Amazon Appstore and other connected TV stores.
How to cancel Kiddopia
Cancel on iOS (App Store)
- On your iPhone or iPad open Settings → tap your name → Subscriptions → select Kiddopia → Cancel Subscription.
- Follow on‑screen prompts to confirm cancellation; Apple controls billing and refunds for App Store purchases.
Cancel on Google Play and Web
- Google Play: Open Google Play Store → Menu → Subscriptions → find Kiddopia subscription → Cancel.
- Web (kiddopia.com): Sign in at kiddopia.com → Manage your subscription under Subscription Details.
- If you cannot cancel on the web, email support@kiddopia.com with your receipt/order details for assistance.
Cancel on Amazon Appstore
- Open Amazon Appstore → Menu → Subscriptions → find Kiddopia → Cancel subscription.
- Refunds and access rules for Amazon purchases follow Amazon Appstore policies.
What happens when you cancel
Access after cancellation
After cancelling you will usually retain access until the end of the current paid period unless the platform or developer states otherwise.
If a refund is granted and processed, access may be revoked immediately when the refund is issued.
Renewal and billing
Auto‑renewal stops at the end of the current term after cancellation; you will not be billed for future periods on that subscription.
For platform purchases (Apple/Google/Amazon) billing is controlled by the store, not by Kiddopia directly.
Data and account
Canceling a subscription does not automatically delete your account or saved progress; account data policies are governed by Kiddopia’s privacy policy.
Contact support@kiddopia.com if you need account deletion or data removal instructions.
Will I get a refund?
Web purchases (kiddopia.com)
Kiddopia accepts refund requests for web purchases if you email support@kiddopia.com with payment receipt within 30 days.
Each request is manually reviewed; if granted, refunds are returned to the original payment method and app access is revoked.
Google Play and App Store rules
- Google Play: Email support@kiddopia.com with your receipt or GPA transaction ID; refunds are processed per Google and developer discretion.
- App Store (iOS): Developers do not control refunds; request refunds via Apple Support (for example reportaproblem.apple.com).
Other platforms and exceptions
Roku purchases are generally non‑refundable per Roku policy.
There is no automatic 14‑day statutory cooling‑off right for digital subscriptions in Nigeria unless the vendor or platform offers it.
Kiddopia plans and pricing
Available plans (approximate values)
| Plan | Price (approx) | Period | Features / Notes |
|---|---|---|---|
| Full Access (iOS Nigeria) | €2.64 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €3.54 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €10.74 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €18.54 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €21.54 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €23.94 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €29.94 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €41.94 | Unknown | Full Access - unspecified duration |
| Full Access (iOS Nigeria) | €59.94 | Unknown | Full Access - unspecified duration |
Pricing notes
App Store listings show prices in Nigerian Naira; the euro values above are approximate conversions using a mid‑January 2026 rate.
The billing period (monthly, annual, or other) is not specified in the available pricing data; check the store listing on your device for exact terms.
Your consumer rights in Nigeria
Summary of local law
There is no automatic 14‑day cooling‑off or statutory refund right for digital subscriptions under Nigerian consumer law unless the vendor or platform provides one.
For platform purchases, you must follow the platform’s refund mechanism (Apple, Google, Amazon, Roku).
What you can do
- For web purchases: submit a refund request to support@kiddopia.com within 30 days with your receipt.
- For store purchases: use the store’s support/refund process (Apple/Google/Amazon/Roku) and provide transaction details to Kiddopia if requested.
Practical tips
Keep receipts, screenshots of subscription pages, and transaction IDs to support any claim or refund request.
If a platform denies a refund and you believe you have a strong case, escalate through the platform’s dispute resolution channels.
Customer experiences
Positive feedback
Users praise Kiddopia for being educational, engaging, and appropriate for toddlers, with a wide range of content and a safe, ad‑free interface.
Many reviewers note frequent content updates and child‑friendly design compliant with kid‑safety expectations.
Negative feedback
Common complaints include subscription cost concerns and requests for one‑time purchase options rather than ongoing subscriptions.
Other issues reported are difficulty cancelling, being charged after cancelling, cross‑platform subscription sharing problems, and occasional technical glitches.
What this means
Most feedback highlights strong educational value but also signals the need to carefully manage subscriptions and platform choices.
Read platform terms and keep records of purchases to reduce the risk of billing or access problems.
Documentation checklist
Essential documents
- Payment receipt or order confirmation showing date, amount and transaction ID.
- Account email used to purchase or subscribe to Kiddopia.
- Platform name (App Store, Google Play, web, Amazon, Roku) and device details.
Helpful extras
- Screenshots of subscription status or store‑side subscription page.
- Any previous support correspondence or case/reference numbers.
- Exact subscription name and billing period if shown on your receipt.
Common mistakes
Mistakes when cancelling
Not cancelling through the correct platform: cancelling in the app does not stop billing if the subscription was purchased via App Store or Google Play.
Example: users who cancel in‑app but forget to cancel their App Store subscription continue being billed by Apple.
Mistakes when requesting refunds
Not providing a receipt or transaction ID delays or prevents refund review; always include clear proof of purchase.
Assuming web refund rules apply to App Store or Google Play purchases: each store has its own refund process and timelines.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Settings → Your name → Subscriptions → Select Kiddopia → Cancel | Request refund via Apple Support (reportaproblem.apple.com) | Apple controls billing and refunds; developer cannot directly refund App Store purchases. |
| Google Play | Google Play Store → Menu → Subscriptions → Find Kiddopia → Cancel | Email support@kiddopia.com with receipt or GPA transaction ID; also use Google Play refund process | Refunds processed per Google and developer policies; include transaction ID for faster handling. |
| Web (kiddopia.com) | Sign in at kiddopia.com → Manage subscription under Subscription Details or email support | Email support@kiddopia.com within 30 days with payment receipt; manual review | Developer‑handled refund policy: discretionary 30‑day requests for web purchases. |
| Amazon Appstore | Amazon Appstore → Menu → Subscriptions → Find and cancel Kiddopia | Follow Amazon Appstore refund policies | Refunds and access are controlled by Amazon; contact Amazon support for disputes. |
| Roku | Manage subscription in Roku account/subscriptions area | Generally non‑refundable per Roku policy | Check Roku terms; contact Roku support for questions about charges. |
Summary takeaway
Cancel on the platform where you purchased to stop future billing and follow that platform’s refund process if you need money returned.
For web purchases, contact support@kiddopia.com with proof within 30 days for a discretionary refund review.
After cancelling
What to check immediately
Confirm cancellation by checking your subscription status in the store (App Store, Google Play, Amazon, Roku) or on kiddopia.com.
Save confirmation screenshots and any cancellation emails for your records.
Useful links and next steps
- Apple refunds: reportaproblem.apple.com
- Google Play support: support.google.com/googleplay
- Kiddopia support: support@kiddopia.com
- Kiddopia website: kiddopia.com
Address
Support contact
Email: support@kiddopia.com
Use this email for cancellation help, refund requests (web purchases), and account issues.
Physical address
No public physical postal address was found in the available information; support requests are handled via the support email above.
If you require a postal address for legal reasons, request it from support@kiddopia.com and keep written records of correspondence.
Similar cancellation services
FAQ
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