Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Save My Exams service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Save My Exams: Easy Method
What is Save My Exams
Service overview
Save My Exams is an online revision platform offering syllabus-aligned notes, topical questions, past papers, mock exams and AI-based marking tools for secondary school qualifications.
Who uses it
The service is used by students preparing for GCSE, IGCSE, A-level and similar exams and by teachers seeking structured revision materials and practice resources.
How to cancel Save My Exams
Cancel via the web interface
- On the web (desktop or mobile browser): go to My Account → Settings → Membership & Billing → Manage Subscription → Cancel.
- Your Premium access continues until the end of your current billing period, then switches automatically to the Free plan.
- Warning: if you click Cancel twice, your subscription ends immediately with no access and no refund for unused time.
- Official support article: How to cancel.
PayPal and in-app subscriptions
- If you subscribed via PayPal you must cancel the recurring payment from your PayPal account; cancellation cannot be completed from the Save My Exams site.
- There are no separate, explicit in‑app cancellation routes mentioned for Apple App Store or Google Play - cancellation is handled via the web interface per Save My Exams guidance.
- For PayPal recurring payments see PayPal account settings and the Save My Exams guide: Manage your subscription.
What happens when you cancel
Access after cancellation
After cancelling via the web, you retain Premium access until the end of the current billing period and then your account reverts to the Free plan automatically.
If you click Cancel twice, the subscription may end immediately; you will lose access at once and there is no refund for unused time.
Renewal, billing and account data
Automatic renewal stops at the end of the billing period after cancellation, unless a separate PayPal recurring payment remains active.
Your account, progress and basic profile data typically remain on the service under their data retention and privacy terms; premium features will be removed after access ends.
Will I get a refund?
Standard refund policy
- Save My Exams generally does not provide refunds for unused time after cancellation; you keep access until the period end but will not receive a partial refund.
- Their Terms of Service state: “under no circumstances will Save My Exams provide a refund of any payment(s).” See the terms: Terms and Conditions.
Exceptions and material changes
- In the event Save My Exams makes changes to their Terms of Service that are judged material, they may offer a pro‑rata refund for unused time, after deducting a daily membership fee for services already provided.
- Check Save My Exams’ terms for the precise definition of “material change”: Save My Exams terms.
Save My Exams plans and pricing
Available plans
| Plan | Price | Billing period | Features |
|---|---|---|---|
| Monthly Premium | €13.84 | Monthly | Full Premium access (all features unlocked) |
| Annual Premium (billed annually) | €55.36 | Annual | Full Premium access (all features unlocked) |
Price notes
Prices shown are based on GBP pricing converted to EUR (1 GBP = 1.1533 EUR as of 18 January 2026); actual payments are processed in GBP.
The effective averaged monthly cost for the annual plan is approximately €4.61/month when spread over 12 months.
Your consumer rights in Nigeria
Local consumer protection context
Nigerian consumer protection laws may provide remedies for unfair practices in digital sales, but outcomes depend on the specific facts and applicable law.
Save My Exams’ stated terms do not recognise a statutory 14‑day cooling‑off refund period; users should assume no automatic right to a refund unless specified.
Practical advice for Nigerian users
- Cancel before an automatic renewal date to avoid unwanted charges.
- If you paid via PayPal, cancel recurring payments in your PayPal account as well.
- If you believe a local consumer right applies, gather evidence (receipts, screenshots) and contact local consumer protection authorities or seek legal advice.
Customer experiences
Positive feedback
- Many users praise a user-friendly interface, clear organisation and syllabus-aligned resources; Trustpilot shows strong ratings overall.
- Student reports on forums indicate improvements in exam performance after using concise notes, topical questions, past papers and SmartMark features.
Negative feedback
- Some say topical questions are easier than real exam difficulty or not fully representative.
- Complaints include limited free access, perceptions of high subscription cost and workarounds to bypass free limits.
Documentation checklist
Before cancelling
- Your Save My Exams account email and username.
- Subscription type and billing period (monthly or annual).
- Next renewal date and recent transaction receipt or bank statement entry.
If you need support or dispute
- PayPal transaction ID if paid via PayPal and a screenshot of active recurring payments.
- Screenshots of the account settings showing subscription status and cancellation attempts.
- Copies of any correspondence with Save My Exams support.
Common mistakes
Clicking Cancel twice
Many users mistakenly click Cancel twice; according to Save My Exams guidance this can end the subscription immediately and remove access without a refund.
Not cancelling PayPal recurring payments
Users who subscribed via PayPal sometimes cancel on the Save My Exams site but forget to cancel the PayPal recurring payment, which can result in continued charges.
Assuming an automatic refund
Expecting a pro‑rata refund after cancelling is a common error; Save My Exams’ standard policy is no refunds except in narrowly defined circumstances.
Comparative recap
Key policy comparison
| Aspect | Save My Exams | What to do in Nigeria |
|---|---|---|
| Cancellation method | Web account settings; PayPal cancellations must be done in PayPal. | Cancel in Save My Exams and cancel PayPal recurring payments if applicable. |
| Refunds | No refunds for unused time; possible pro‑rata refund only for material TOS changes. | Do not rely on refunds; act before renewal and keep records if disputing. |
| Access after cancel | Access continues until billing period ends; immediate termination possible if Cancel clicked twice. | Confirm cancellation steps and verify subscription status in account and PayPal. |
Quick takeaway
Cancel on the web before the renewal date, cancel any PayPal subscription separately, and keep documentation if you need to escalate a charge or dispute.
After cancelling
Helpful links
- Save My Exams cancellation guide: How to cancel.
- Save My Exams subscription management: Manage your subscription.
- Terms and refund exceptions: Terms of Service.
Next steps after cancellation
- Verify your account shows Free plan access once the billing period ends.
- Check PayPal recurring payments and your bank statements for unexpected charges.
- Contact Save My Exams support with screenshots and transaction details if there is an issue.
Address
Company address
Save My Exams Limited
86-90 Paul Street, London, England, EC2A 4NE.
Registered office note
This is the most recent registered office address for Save My Exams Limited. For support and subscription questions use the website links above.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.