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Cancel TEACHABLE
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I hereby notify you of my decision to terminate the contract relating to the Teachable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Teachable: Step-by-Step Guide
What is Teachable
Overview
Teachable is an online platform that lets creators build, sell, and deliver courses and coaching services. It handles course hosting, payment processing, and student access tools.
Who uses it
Individuals and businesses who want to sell digital courses use Teachable for course creation, student enrollment, and payment collection. Students use it primarily to access purchased course content.
How to cancel Teachable
Cancel a Teachable plan (web admin)
- Log in to your Teachable admin account.
- Go to Settings → Billing → Manage Plan → Cancel Plan.
- Cancellation is effective at the end of your current billing cycle unless otherwise stated in your plan details.
Cancel App Store or Google Play subscriptions
- If you subscribed through Apple App Store, open your Apple ID subscriptions and cancel there; Teachable cannot cancel App Store subscriptions for you.
- If you subscribed through Google Play, cancel via your Google Play account subscriptions; Teachable cannot cancel Google Play subscriptions for you.
- Contact Teachable Support only for questions about the account or refunds after you cancel in the app store.
What happens when you cancel
Access after cancellation
Your paid plan remains active until the end of the current billing period. You retain access to paid features during that time.
Renewals and billing
After cancellation, your subscription will not renew automatically. You will not be charged again unless you re-subscribe.
Data and content
Your account data and school content may remain on Teachable according to their data retention and export policies. Export any course or student data you need before deleting your account.
Will I get a refund?
Student purchases (courses)
Default policy: full refund within 14 days of purchase for courses bought through Teachable native gateways.
- After 14 days, refunds may still be possible if the school has reserves and a positive balance.
- Admins can process refunds up to 30 days in some cases; longer refunds may require contacting Teachable Support.
Creator subscription plans
Teachable offers a 30-day no-questions-asked full refund for both monthly and annual paid plans for creators.
Fees and processing
From November 6, 2025, Stripe processing and platform fees are not refunded when processing refunds.
- This means refunded amounts to buyers may not include previously collected processing/platform fees.
- Check recent policy updates if you request a refund near or after that date.
Teachable plans and pricing
Pricing overview
Official Teachable pricing is listed in USD and may change. There is no confirmed local Naira or EUR pricing for Nigeria in the available data.
Quick note
Because localized pricing was not found, the table below uses "Varies" for price fields. Check your account billing page for exact USD amounts.
| Plan | Price | Notes |
|---|---|---|
| Creator subscription plans | Varies | Official pricing shown in USD on Teachable billing pages. |
| Student course purchases | Varies | Prices set by course creators; payments processed in USD via supported gateways. |
Your consumer rights in Nigeria
Statutory protections
Teachable’s internal refund windows do not override Nigerian consumer protection laws. You may have statutory rights under the Consumer Protection Council Act and related laws.
Possible additional remedies
Nigerian consumers may be entitled to cooling-off periods, implied warranties, or review of unfair contract terms depending on circumstances.
How to proceed locally
If you believe your statutory rights are engaged, consider contacting local consumer protection authorities or legal counsel for specific advice.
Customer experiences
Positive feedback
Many users find Teachable user-friendly, easy to set up, and suitable for beginners and performance marketers.
- Some users praise responsive support during promotions and a helpful UI/UX.
Negative feedback
Common complaints include slow or AI-only customer support, price increases, and occasional platform bugs.
- On Reddit some users reported withheld payouts, refund difficulties, and issues with plan changes or migrations.
Balanced takeaway
Teachable can be a good fit for many creators, but consider support expectations and recent policy changes when choosing the platform.
Documentation checklist
Essential account information
- Account email and username used on Teachable.
- Order ID or transaction reference from purchase receipts.
- Subscription source: Web (Teachable) or App Store / Google Play.
Proof and timelines
- Purchase date and screenshots of the transaction or billing page.
- Any communication with the school or support about refunds or cancellations.
Common mistakes
Assuming Teachable can cancel app-store subscriptions
Many users try to cancel App Store or Google Play subscriptions via Teachable. Teachable cannot cancel those subscriptions; you must cancel in Apple or Google account settings.
Missing billing-cycle timing
Another common mistake is canceling immediately without checking the billing cycle and expecting immediate pro-rated refunds. Most cancellations take effect at period end.
Not saving receipts
Users sometimes fail to save receipts or transaction IDs, making refunds or disputes harder. Save screenshots and emails when you purchase or change plans.
Comparative recap
At-a-glance comparison
| Feature | Teachable | Typical alternative platform |
|---|---|---|
| Cancellation method | Web: Admin Settings → Billing → Manage Plan → Cancel; App Store/Google Play must cancel via store. | Some competitors also require store cancellations; others offer in-app unified cancellation. |
| Refund policy | Students: 14-day default; Creators: 30-day no-questions refund; fees may not be returned after Nov 6, 2025. | Refund windows vary widely; check each platform’s policy for processing fees and time limits. |
| Support and responsiveness | Mixed reviews: many find setup easy but report slow or AI-driven support in some cases. | Support quality varies; some platforms offer faster live support at higher plan tiers. |
After cancelling
Confirm cancellation
After you cancel, save confirmation emails or screenshots showing the cancellation and the end-of-period date.
Request refunds or disputes
To request a refund or dispute a charge, contact Teachable Support at support@teachable.com.
Useful links
Address
Corporate address
Teachable, Inc. Convene, 9th Floor, WorkSuite #807530 Fifth Avenue New York, NY 10036 United States
Local presence
Teachable does not have a physical office in Nigeria. For support or policy questions, use the support email provided above.