Cancel UDACITY online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Udacity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Udacity: Easy Method
What is Udacity
Overview
Udacity is an online learning platform that offers tech-focused courses and Nanodegree programs with projects, mentors, and a career-oriented curriculum.
Subscriptions typically provide access to the full course catalog or specific Nanodegree programs on a monthly or bundled basis.
Why people use it
Users choose Udacity for hands-on projects, mentor support, and industry-relevant curriculum aimed at job skills in tech fields.
Plans can be monthly or multi-month bundles, and pricing is set in USD with regional conversions applied at purchase.
How to cancel Udacity
Cancel via the Udacity website
- Sign in to your Udacity account.
- Go to "Subscription & Billing" > "Settings".
- Click "Cancel" and follow on-screen confirmation steps.
- Cancel at least one day before your next billing date to avoid being charged for the next period.
App Store / Google Play guidance
- Udacity’s official policy directs users to cancel subscriptions via the Udacity website rather than app-store flows.
- If you subscribed through an app store and cannot cancel in your Udacity account, check your platform receipt and Udacity support for specific help.
What happens when you cancel
Access and billing
After cancelling, you retain access to your paid content until the end of the current billing period.
There is no pro-rated refund; the subscription simply stops renewing at the next billing date.
Account and data
Account deletion is not the same as cancelling a subscription and does not automatically stop billing.
If you use the pause option, billing stops for the pause period but access is lost during that pause.
Will I get a refund?
Standard (non-EU) refund policy
- Non-EU users have a 7-day full refund window from the initial subscription purchase.
- After 7 days, Udacity’s terms state no refunds are offered for any unused time.
- Only one refund is permitted per student per Nanodegree or subscription.
EU residents and exceptions
- EU residents are entitled to a 14-day full refund from purchase unless the course or Nanodegree has been completed.
- Special products (e.g., Tech Discovery Pack) have similar 14-day rules if course completion conditions are unmet.
- For full policy details see Udacity’s Terms of Use.
Udacity plans and pricing
Plans
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Monthly Subscription | Approximately €230 - €250 (estimated from $249) | Monthly | Access to full catalog of courses and Nanodegree programs |
| 4-Month Bundle | Approximately €780 - €840 (estimated from $846 total) | One-time (4 months) | Access to full catalog with ~15% savings |
Notes on pricing
Udacity does not publish specific Euro or Nigeria-region prices in all markets; the table shows estimates derived from USD rates.
Actual local pricing and currency conversion at checkout may differ; check your Udacity checkout page for the exact amount charged.
Your consumer rights in Nigeria
Local law and Udacity’s terms
Udacity’s published terms do not list Nigeria-specific consumer-rights exceptions or local refund rules.
Globally, Udacity limits refunds to the 7-day (non-EU) or 14-day (EU) windows described in its Terms of Use.
Cancellation, pausing and account deletion
- Cancellation must be done via the Udacity website; account deletion does not stop billing.
- Pausing a subscription is available for 1 - 3 months; no billing occurs during the pause but access is suspended.
- If paused for longer than 60 days without action, the subscription may resume automatically.
Pause subscription (Udacity Support)
Customer experiences
Positive feedback
- Many users praise the structured courses, practical projects, and mentor support for building job-relevant skills.
- TrustPilot contains multiple reviews highlighting the platform’s strengths in instruction and hands-on learning.
Common complaints
- Some users report outdated content, technical issues, or poor support responsiveness.
- There are reports of difficulty cancelling, forced upsell chat during cancellation, and frustrations from learners in Nigeria and elsewhere.
Sitejabber reviews | Reddit discussions
Documentation checklist
What to have ready
- Udacity account email and username used for the subscription.
- Order confirmation or payment receipt showing the subscription start date.
- Next billing date (to ensure you cancel at least one day prior).
- Screenshots of any relevant billing page or error messages if you experienced issues.
Where to submit evidence
- Use your Udacity account settings to cancel or contact Udacity Support with the documentation above.
- If you need help, reference Udacity Support articles or submit a ticket through their support portal.
Common mistakes
Deleting account instead of cancelling
Some users delete their Udacity account thinking this stops billing, but account deletion does not cancel subscriptions.
Always cancel subscriptions in "Subscription & Billing" > "Settings" to stop future charges.
Missing refund windows and timing errors
Waiting past the 7-day (non-EU) or 14-day (EU) refund window means refunds are generally not available.
Cancelling too close to the next billing date can result in being charged for the next period; cancel at least one day beforehand.
Comparative recap
Quick comparison table
| Feature | Udacity (Nigeria) |
|---|---|
| How to cancel | Via Udacity website: "Subscription & Billing" > "Settings" > "Cancel" |
| Refund window | 7 days (non-EU); 14 days for EU residents; otherwise no refunds |
| Access after cancel | Access remains until end of current billing period; no prorated refunds |
| Pause option | 1 - 3 months pause available; billing stops during pause but access is suspended |
| Estimated price | Monthly ~€230 - €250 (estimate); 4-month bundle ~€780 - €840 (estimate) |
Key takeaways
Cancel via the website well before the next billing date, expect access until period end, and know refund windows are short.
Keep receipts and dates handy if you need to request a refund within the allowed window.
After cancelling
Confirmations and follow-up
- Check your email for cancellation confirmation from Udacity and save it.
- Verify your next billing date is not charged and that your account shows "Cancelled" or similar status.
Helpful links
Address
Udacity headquarters
Udacity, Inc.
2465 Latham Street, 3rd Floor Mountain View, CA 94040
Mailing and support notes
No Nigeria-specific postal address for cancellations was found; cancellations must be done via the Udacity website.
Use the support links above for account or billing issues before sending mail to the U.S. address.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.