Usługa rozwiązania Nr 1 w Poland
Szanowni Państwo,
Niniejszym powiadamiam o mojej decyzji zakończenia umowy dotyczącej usługi Audiobook.Com.
To powiadomienie stanowi zdecydowaną, jasną i jednoznaczną wolę rozwiązania umowy, ze skutkiem w najbliższym możliwym terminie lub zgodnie z obowiązującym terminem umownym.
Proszę o podjęcie wszelkich niezbędnych działań w celu:
– zaprzestania wszelkich rozliczeń od daty skutecznego rozwiązania;
– pisemnego potwierdzenia prawidłowego przyjęcia niniejszego wniosku;
– oraz, w razie potrzeby, przesłania końcowego rozliczenia lub potwierdzenia salda.
Niniejsze rozwiązanie jest Państwu przesłane certyfikowanym e-listem. Wysyłka, oznaczenie znacznikiem czasu i integralność treści są ustalone, co czyni go dowodem pisemnym spełniającym wymogi dowodu elektronicznego. Mają Państwo zatem wszystkie niezbędne elementy do regularnego przetworzenia tego rozwiązania, zgodnie z obowiązującymi zasadami dotyczącymi pisemnego powiadomienia i swobody umów.
Zgodnie z zasadami dotyczącymi ochrony danych osobowych, proszę również o:
– usunięcie wszystkich moich danych niepotrzebnych do Państwa zobowiązań prawnych lub księgowych;
– zamknięcie wszelkich powiązanych paneli osobistych;
– oraz potwierdzenie skutecznego usunięcia danych zgodnie z obowiązującymi prawami dotyczącymi ochrony prywatności.
Zachowuję pełną kopię tego powiadomienia oraz dowód wysyłki.
Cancel Audiobook.Com: Easy Method
What is Audiobook.Com
Service overview
Audiobook.Com is a subscription service that provides access to a catalog of audiobooks, monthly credits, curated lists and promotional deals.
The service delivers audiobooks via web and mobile apps and uses platform billing (Apple App Store, Google Play) for some subscriptions.
How it is commonly used
Users stream or download titles, redeem monthly credits for books, and buy one-off audiobooks from the store.
Billing can be handled on the Audiobooks.com website or through Apple/Google accounts depending on how the subscription was started.
How to cancel Audiobook.Com
Cancel on the website (recommended)
- Log in at Audiobooks.com.
- Go to My Account > Billing Information > "Cancel Account".
- Follow prompts to confirm; cancellations are immediate once confirmed.
Cancel via mobile platform billing
- Google Play (Android): Open the Audiobooks.com Android app → tap your profile icon → Settings → Manage Account Status → you will be redirected to Google account subscriptions to cancel.
- App Store (iOS): On your iOS device go to Settings → Apple ID → Subscriptions → find Audiobooks.com → cancel through Apple’s subscription manager.
- Note: You cannot cancel the subscription from inside the Audiobooks.com app directly.
What happens when you cancel
Access and renewal
Cancellations stop future automatic renewals. If you cancel, you will not be billed again after the current billing period ends or immediately if the system processes it right away.
Any unused monthly credits may be handled per the account terms; check your account page for current credit status.
Data and account status
Your account and purchase history typically remain accessible unless you request account deletion.
Saved preferences, downloads and listening history may persist; request deletion separately if you want data removed.
Will I get a refund?
Subscription refunds
Subscription fees are generally non-refundable. Audiobooks.com states it grants refunds only at its sole discretion.
If you were billed via Apple or Google, refunds may be handled by those platforms and are subject to their policies.
Refunds for audiobook purchases and exceptions
- Purchased audiobooks (bought with credits or one-off purchases) can be returned within 365 days if you have an active subscription; refunds are typically issued as site credit.
- Refunds on book credits are usually processed within 7 - 10 business days.
- If the service was misrepresented, or you were billed despite cancelling, you may have additional remedies under local consumer law (see the consumer rights section).
Audiobook.Com plans and pricing
Known pricing
| Plan | Price | Billing period | Features | Available in Nigeria |
|---|---|---|---|---|
| Monthly Subscription (Estonia listing) | €17.95 | Monthly | 1 monthly credit, VIP selection, deals | Varies |
| Typical global listing | $14.95 | Monthly | 1 monthly credit, catalogue access | Varies |
Notes for Nigeria
There is no confirmed Nigeria-specific EUR price. Pricing and local availability may vary by platform and store currency.
Check billing currency and exact price when you subscribe, and verify whether you are billed through Audiobooks.com or via Apple/Google.
Your consumer rights in Nigeria
Relevant laws and protections
Under Nigerian consumer protection law (including the Federal Competition and Consumer Protection Act and Consumer Protection Council Act), deceptive practices and failure to deliver digital goods as described can be challenged.
Digital goods that are not delivered as promised may qualify for refund or redress; specific outcomes depend on the facts and a regulator’s assessment.
How to seek redress
- Contact Audiobooks.com support first and keep records of communications and receipts.
- If unresolved, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) at https://www.fccpc.gov.ng.
- Use evidence such as screenshots of billing, cancellation confirmations, and the advertised offer versus what you received.
Customer experiences
Positive feedback
- Users praise pleasant narrator voices and convenient listening during commutes.
- Promotions such as multi-book deals and responsive customer service have been noted by some users.
Common complaints
- Reports of unexpected charges after free trials and unclear trial terms.
- Difficulty cancelling subscriptions in some cases, including continuing charges despite cancellation via app stores.
- Instances of poor or slow customer support for billing and password issues have been reported.
Documentation checklist
What to gather before contacting support
- Account email and username used for Audiobooks.com.
- Order numbers, subscription receipts, and billing statements showing charges.
- Screenshots of subscription status, cancellation attempts, and any error messages.
Additional helpful documents
- Proof of trial offer or promotional terms (screenshots or marketing emails).
- Records of communications with Audiobooks.com support or app-store receipts.
- Device and platform details (iOS/Android or web) showing where the subscription was created.
Common mistakes
Assuming in-app cancellation works
Many users assume tapping cancel inside the Audiobooks.com mobile app stops billing, but the app does not manage all subscriptions directly.
If you subscribed through Apple or Google, you must cancel in your Apple ID subscriptions or Google Play subscriptions to stop billing.
Not saving confirmation and missing platform-specific steps
Failing to save cancellation confirmation can make disputes harder to resolve if charges continue.
Also check whether you have multiple accounts or subscriptions on different platforms (web vs app store) to ensure you cancel the right one.
Comparative recap
How Audiobook.Com compares at a glance
| Service | Typical monthly price | Cancellation method | Refunds on purchases |
|---|---|---|---|
| Audiobook.Com | $14.95 (typical); €17.95 listed for Estonia | Web: account page; Mobile: cancel via Apple/Google if billed there | Subscriptions non-refundable (discretionary). Purchases refundable within 365 days as site credit. |
| Audible (example alternative) | Varies | Web or Amazon account / App Store billing if purchased through Apple | Varies by purchase and platform; check provider’s policy |
| Google Play Books (alternative) | Varies | Manage via Google Play subscriptions in your Google account | Refunds handled by Google Play policies; varies by item and timing |
Key takeaway
Audible.Com offers a credit-based subscription similar to other audiobook services; cancellation and refunds are strongly influenced by the billing platform used.
Always confirm billing source (site vs App Store/Google Play) before cancelling and keep records of confirmations.
After cancelling
What to check immediately
- Save any cancellation confirmation or email from Audiobooks.com or the app store.
- Monitor your bank or card statements for any additional charges over the next billing cycle.
- If charged after cancellation, gather documentation and contact support or the platform (Apple/Google) promptly.
Useful links and resources
- Audiobooks.com (official site)
- Manage Google Play subscriptions
- Manage Apple subscriptions
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Corporate address
935 Sheldon Court, Burlington, ON L7L5K6, Canada
How to contact
For account and billing issues, use the Audiobooks.com support pages or the subscription manager where you were billed (Apple or Google).
If you need regulatory help in Nigeria, contact the FCCPC and provide the documentation checklist items when filing a complaint.
Podobne usługi rozwiązania
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of the content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent a contestation by the recipient regarding the legal scope of the mail.