Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crunchyroll service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Crunchyroll: Easy Method
What is Crunchyroll
Overview
Crunchyroll is a streaming service and online store focused on anime, manga and related merchandise. It offers free ad-supported viewing and paid membership tiers for ad-free access and extra features.
Services included
Crunchyroll provides streaming (web, mobile apps, smart TVs) and a separate online merchandise store. Subscriptions and purchases may be billed directly or via third-party platforms like Apple or Google.
How to cancel Crunchyroll
If you subscribed through the App Store (Apple)
- Open Settings on your iOS device.
- Tap your name → Subscriptions, find Crunchyroll, and tap Cancel Subscription.
- Crunchyroll cannot cancel App Store subscriptions for you; use Apple support if necessary.
If you subscribed via Google Play
- Open the Google Play Store app and tap your profile → Payments & subscriptions → Subscriptions.
- Find Crunchyroll and choose Cancel subscription.
- Crunchyroll cannot cancel Google Play subscriptions; contact Google Play support for help.
If you subscribed directly via Crunchyroll’s website
- Sign in at www.crunchyroll.com and go to Account Settings → Membership Info.
- Choose Cancel Membership and follow on-screen steps to stop automatic renewal.
- Canceling a web-billed membership stops future billing but does not always remove access immediately.
If you don’t see a cancel option
- Delays, pending transactions or third-party billing can hide the cancel button.
- Contact Crunchyroll Support for assistance: Crunchyroll Help Center.
What happens when you cancel
Access and renewal
When you cancel, your paid membership typically remains active until the end of the current billing period. Automatic renewal will be turned off so you are not billed again.
Account, data and content
Your Crunchyroll account and watch history remain unless you request deletion. Downloaded offline content from paid plans may become inaccessible after your membership expires.
Will I get a refund?
Membership and digital goods
Digital goods such as memberships and gift cards are generally not refundable under Crunchyroll’s store policy.
Subscriptions billed through Apple or Google follow those platforms’ refund rules; contact them for refunds on those charges.
Merchandise (store) refunds and returns
- Crunchyroll Store items are usually returnable within 30 days if unused and in original packaging.
- Refunds are issued to the original payment method and typically process in 3 - 10 business days after the return is received.
- Store processing may show a 1 - 5 business day internal handling time before the refund posts to your account.
See the store return policy: Crunchyroll Store return policy.
Crunchyroll plans and pricing
Current monthly plans (EUR, approximate)
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Fan | €1.53 | Monthly | Ad-free (conversion based on VPN-inferred USD price) |
| Mega Fan | €1.94 | Monthly | Ad-free, offline viewing, Game Vault, multi-device (approximate via VPN USD price) |
Notes about prices
Prices above are calculated from USD-denominated estimates and converted to EUR; local billing and taxes in Nigeria may cause differences.
Other tiers such as Premium+ or annual plans were not available with verified USD prices for accurate EUR conversion.
Your consumer rights in Nigeria
Statutory rights summary
Nigerian consumer protection generally requires clear pre-purchase information about cancellation and refunds. Distance selling rules often allow a statutory cooling-off period (commonly 7 - 14 days) for electronic contracts.
How this applies to Crunchyroll
- Cancellations and refunds depend on where you bought the subscription (Crunchyroll site, Apple, Google).
- Even if Crunchyroll’s Help Center does not list a 14-day right, Nigerian consumers may still have statutory rights; preserve evidence and request remedies if needed.
Customer experiences
Common negative feedback
- Complaints include difficulty canceling when billed by Apple or Google and slow or unhelpful customer support.
- Store reviews cite damaged shipments, slow shipping, and refund/return handling issues.
Service and app issues reported
- Users report app instability (crashes, buffering), glitches in web playback, and problems with subtitles or content availability.
- Many reviews say support sometimes deflects responsibility when third-party billing is involved.
Documentation checklist
What to collect before contacting support
- Proof of purchase (receipt, bank or card statement) showing the Crunchyroll charge.
- Account email used for Crunchyroll and screenshots of subscription settings.
- Order number and photos of merchandise condition if returning physical items.
- Any support request IDs, chat transcripts or email correspondence.
Why documentation helps
- Shows where you were billed (Crunchyroll site vs Apple/Google) so the right team can respond.
- Speeds up refunds or return approvals when timelines and conditions are met.
Common mistakes
Mistakes when cancelling subscriptions
People often try to cancel in the wrong place - for example, asking Crunchyroll to cancel an App Store subscription. That will delay resolution.
Always check your subscription source (Apple, Google, or Crunchyroll website) before attempting to cancel.
Mistakes with returns and refunds
Another common error is returning merchandise without following the store’s return instructions or missing the 30-day window.
Keep original packaging and proof of postage; failing to do so can lead to denied refunds.
Comparative recap
Quick comparison table
| Aspect | Direct website | Apple App Store | Google Play | Merchandise store |
|---|---|---|---|---|
| Where to cancel | Account Settings → Membership Info on Crunchyroll | iOS Settings → Subscriptions | Google Play → Subscriptions | Contact store support for returns |
| Refund availability | Generally non-refundable for memberships | Subject to Apple refund rules | Subject to Google Play refund rules | Returns usually accepted within 30 days |
| Typical timeframe | Cancel immediate; access until period end | Refunds via Apple timing varies | Refunds via Google timing varies | 3 - 10 business days after return receipt (plus processing) |
| Best action if problem | Contact Crunchyroll Support with proof | Contact Apple Support | Contact Google Play Support | Use store return form and keep tracking info |
After cancelling
What to check immediately
- Confirm cancellation receipt or confirmation email and check next billing date is removed.
- Verify you retain access until the end of the paid period and that no new charges occur.
Helpful links and next steps
- How to request refunds through Apple: Crunchyroll article on Apple refunds.
- Why you might not see cancel option: Account & billing troubleshooting.
- How to cancel a web-billed membership: Membership cancellation guide.
- Store return policy: Crunchyroll Store return policy.
Address
Corporate address
Crunchyroll, LLC
444 Bush Street, San Francisco, California 94108, United States
Local (Nigeria) options
There is no verified Nigerian postal or cancellation address listed by Crunchyroll. Use the Help Center or the billing platform (Apple/Google) for local support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.