Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Digital Playground service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Digital Playground: Easy Method
What is Digital Playground
Overview
Digital Playground is a subscription-based digital content provider operating under a registered entity in Anambra State, Nigeria. It offers access to a catalog of digital content through time-limited plans.
Service scope
Services typically include full access to the content catalog for the duration of the chosen plan. Billing is recurring unless you cancel according to the provider's procedures.
How to cancel Digital Playground
Cancel from your account
- Log in to your Digital Playground account on the website or app.
- Go to Account, Subscriptions, or Billing settings.
- Select the active subscription and choose "Cancel" or "Turn off auto-renewal".
Cancel via payment platform or support
- If you subscribed through Apple/Google, cancel in your Apple ID or Google Play subscriptions settings.
- If you cannot cancel online, contact support by email or the payment method provider and request cancellation.
- If required, send a written cancellation request to the company address (see Address section) and keep proof of delivery.
What happens when you cancel
Access after cancellation
When you cancel, access usually continues until the end of the current paid period. You typically lose access after that billing cycle ends.
Renewal and data
Automatic renewal should stop after successful cancellation; confirm via your account or confirmation email. Your account data may be retained according to the provider's privacy policy.
Will I get a refund?
General policy guidance
There is no verified, public refund policy available for Digital Playground in the provided data. Refunds often depend on the provider's terms, the timing of the request, and how the subscription was purchased.
Common exceptions and next steps
- Unauthorized charges: contact your bank or card issuer immediately to dispute the charge and consider a chargeback if appropriate.
- Billing errors or duplicate charges: contact Digital Playground support with transaction details and request a refund.
- No response from the provider: escalate to your payment provider or file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria.
Digital Playground plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | €25.70 (approx.) | Monthly | Access to full content catalog for 30 days |
| Quarterly Subscription | €51.14 (approx.) | 3 Months | Access to full content catalog for 3 months (approx. $59.95 total) |
| Annual Subscription | €110.30 (approx.) | Annual | Access to full content catalog for 12 months (approx. $119.95 total) |
Pricing note
Prices above are converted from official USD amounts ($29.95/month, $59.95/quarter, $119.95/year) using a recent average USD→EUR rate. No Nigeria-specific EUR price was found; standard global rates likely apply.
Your consumer rights in Nigeria
Regulatory framework
In Nigeria consumer protection matters are addressed by the Federal Competition and Consumer Protection Commission (FCCPC) under the Federal Competition and Consumer Protection Act (2018).
Key rights and remedies
- Right to accurate information about the product or service and clear pricing.
- Right to seek redress for unfair or deceptive practices, including complaint submission to the FCCPC.
- Right to pursue disputes through your payment provider (chargeback) when unauthorized or erroneous charges occur.
Customer experiences
Availability of verified reviews
There are limited publicly verified reviews provided in the available data. No specific positive or negative reviews are documented here.
Typical reported issues and benefits
Common topics customers raise with subscription services include ease of cancellation, clarity of billing, and responsiveness of support. Positive points typically reference access convenience and content breadth.
Documentation checklist
Before you contact support
- Account email and username used to subscribe.
- Transaction ID, date, amount, and card or payment method used.
- Screenshots of subscription settings or billing statements showing the charge.
When filing a dispute
- A copy of your cancellation request and any confirmation messages.
- Correspondence with support and proof of attempted contact (email timestamps).
- Bank statements or payment platform records for chargeback requests.
Common mistakes
Assuming cancellation is automatic
Many users assume clicking "delete app" cancels the subscription. Deleting the app does not stop recurring billing; you must cancel via account or the payment store.
Missing evidence or timestamps
Failing to keep transaction IDs, confirmation emails, or screenshots makes resolving disputes harder. Always save proof of cancellation and billing records.
Comparative recap
At-a-glance comparison
| Plan | Price (approx.) | Billing Frequency | Best for |
|---|---|---|---|
| Monthly | €25.70 | Monthly | Short-term access or trial of service |
| Quarterly | €51.14 | Every 3 months | Users wanting a mid-term commitment and savings vs monthly |
| Annual | €110.30 | Annually | Long-term subscribers seeking the lowest annual cost |
Decision tips
Choose Monthly if you need flexibility; choose Annual if you want lower average monthly cost and are confident in long-term use.
After cancelling
What to monitor
Keep an eye on your bank or card statements for one extra billing cycle to ensure no further charges appear.
Where to get help
- Contact Digital Playground support through the account interface if available.
- For unresolved issues, contact your bank or card issuer to dispute charges.
- File complaints with the Federal Competition and Consumer Protection Commission: FCCPC.
Address
Registered address
N0. 7/ 8 OGBA TULUENYI DRIVE, FEDERAL HOUSING ESTATE 33, ONITSHA, ANAMBRA STATE.
Postal and escalation note
No explicit postal address dedicated to cancellations was found in the available data. Use the registered address above for written requests and keep proof of delivery.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.