Cancel Funimation: Easy Method

What is Funimation

Service overview

Funimation was a streaming service focused on anime, offering dubbed and subtitled titles and subscription tiers for viewers.

The service migrated into Crunchyroll on April 2, 2024, so Funimation-branded subscriptions and support were consolidated into Crunchyroll after that date.

Why this guide exists

This guide explains how Nigerian customers can cancel Funimation subscriptions, what to expect after cancellation, refund rules, and practical next steps.

It covers cancellations via Apple App Store, Google Play, and web (including migrated Crunchyroll accounts) and what to do if the website cancel link is broken.

How to cancel Funimation

Cancel via App Store (iOS)

• Open your device Settings or the App Store app.
• Go to your Apple ID > Subscriptions and find Funimation/Crunchyroll, then tap Cancel Subscription.
• You cannot cancel an App Store - billed subscription from the Funimation/Crunchyroll website.

Cancel via Google Play (Android)

• Open the Google Play Store, tap Menu > Subscriptions, locate Funimation/Crunchyroll, and select Cancel.
• Google Play - billed subscriptions must be cancelled through Google Play; the Funimation/Crunchyroll site cannot stop Google Play billing.

Cancel via Web (Funimation site / migrated to Crunchyroll)

• Sign in to your account on the Funimation site (or Crunchyroll after migration) and go to Account > Billing or Subscription to cancel.
• If you cannot cancel online, contact support (for example: funimation.store@funimation.com) or use Crunchyroll support if your account was migrated.

If the cancel button is broken or unresponsive

• Contact support directly and keep records of your request and timestamps.
• If support cannot stop charges, consider contacting your bank, card issuer, or PayPal to block or dispute future payments.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain access until the end of your already-paid billing period.

Access stops on the renewal date; cancelling does not usually cut access immediately unless specified by the platform.

Billing and renewals

Cancelling stops auto-renewal so you are not charged at the next cycle, but it does not automatically trigger refunds for unused time.

If you were billed through Apple or Google Play, future billing must be controlled via those platforms.

Account data

Your account and watch history are usually retained unless you request deletion; account deletion is a separate process from subscription cancellation.

Keep login details if you may want to return, or request account removal through support if desired.

Will I get a refund?

Standard refund policy

Funimation’s standard policy does not provide pro-rated refunds for unused time; cancelling mid-cycle does not automatically trigger a refund.

Expect to keep access until the period ends but not to receive money back for the unused portion.

Exceptions and third-party billing

• After the April 2024 migration into Crunchyroll, some annual members may request refunds case-by-case via support.
• If you subscribed via Apple, Google Play or PayPal, refunds are governed by those platforms and must be requested through them.

If you believe you were charged in error

Document charges and contact support first; if unresolved, you may escalate with the platform (Apple/Google/PayPal) or your bank for a dispute.

Keep receipts, screenshots, and support correspondence to support refund or chargeback claims.

Funimation plans and pricing

Overview

Funimation’s branded service was merged into Crunchyroll on April 2, 2024, so Funimation-specific pricing for Nigeria is not available.

Below is a simple table reflecting available plan names; exact prices vary or are handled under Crunchyroll.

Your consumer rights in Nigeria

General protection and cooling-off

Funimation does not publish a statutory 14-day cooling-off right for subscriptions; its policy states no pro-rated mid-cycle refunds.

Local consumer protection laws in Nigeria may offer remedies for unfair practices, but platform policies and payment agreements often govern digital subscriptions.

Third-party billing and platform rules

• If you subscribed via Apple or Google Play you are subject to their refund and cancellation rules, not Funimation's.
• PayPal or card payments are also subject to those providers’ dispute processes.

Escalation options

If you cannot resolve charges through support, you can contact your bank or card issuer to request a chargeback for unauthorised or recurring charges.

Keep clear records and timestamps; banks generally require evidence when assessing disputes.

Customer experiences

Positive feedback

Some users praised Funimation for the variety of anime content available, especially where catalogue differences mattered.

Content availability remained a reason some users kept subscriptions despite other issues.

Negative feedback

Frequent complaints include buffering, poor app performance, and playback glitches even on good connections.

Many users also reported customer service delays and difficulty cancelling, with some resorting to bank intervention to stop charges.

Practical takeaway

Expect potential technical or support delays; plan ahead when cancelling and document all steps and responses for protection.

Use platform billing portals (Apple/Google) where applicable to reduce friction and avoid website issues.

Documentation checklist

Essential account information

• Account email and username used to subscribe.
• Order ID or subscription confirmation email.
• Payment method details (last 4 digits, PayPal transaction ID).

Proof for disputes and support

• Screenshots of subscription status, billing dates, and any error messages.
• Email correspondence with support, including dates and ticket numbers.
• Bank or PayPal statements showing the charge(s) you wish to dispute.

Common mistakes

Cancelling in the wrong place

Users often try to cancel on the Funimation/Crunchyroll website while their subscription is billed by Apple or Google Play.

Always check your payment provider (App Store, Google Play, PayPal, card) to cancel in the correct place.

Assuming cancellation equals refund

Many expect an immediate pro-rated refund after cancelling; Funimation’s policy does not offer this and platform rules may differ.

Save receipts and verify refund eligibility with the billing platform before assuming money will be returned.

Not keeping records

Failing to keep screenshots, confirmation emails, or support ticket numbers makes it harder to dispute ongoing charges.

Document all steps, especially if you need to contact your bank or the third-party platform later.

Comparative recap

Quick comparison by method

The table below summarizes cancellation and refund responsibilities per platform to help you choose the right route.

After cancelling

Immediate steps to take

Save confirmation of cancellation, keep any email receipts, and note the date when access will end.

Monitor your bank or PayPal statements for continued charges for at least one billing cycle.

Useful links and contacts

• Apple subscriptions support
• Google Play subscriptions support
• Crunchyroll Help Center
• Funimation store support email: funimation.store@funimation.com

Address

Mailing address availability

No Nigeria-specific physical mailing address for Funimation cancellation requests is publicly available.

If you require a postal contact, use Crunchyroll corporate or platform support channels and request the appropriate address from them.

Best contact methods

Use email (funimation.store@funimation.com) or the Crunchyroll Help Center for subscription and refund inquiries.

If billed through Apple/Google/PayPal, use those providers’ support pages and dispute mechanisms as required.