Cancel Goodnovel: Easy Method

What is Goodnovel

Overview

Goodnovel is a mobile and web reading platform that offers serialized novels and stories, often using a coin or chapter-based payment model.

Readers can access free chapters, earn rewards, or purchase coins or subscriptions to unlock more content.

How the service is delivered

Goodnovel is available as an iOS app (App Store), an Android app (Google Play), and via the web through a direct account on Goodnovel.

Payments and subscriptions may be handled either by Apple, Google, or directly by Goodnovel depending on how you signed up.

How to cancel Goodnovel

Cancel via App Store (iOS)

• Open Settings on your iPhone or iPad.
• Tap your Apple ID at the top, then Subscriptions.
• Find Goodnovel in the list and tap Cancel Subscription to stop auto-renewal.

Cancel via Google Play (Android)

• Open the Google Play Store app on your device.
• Tap your profile icon, then Payments & subscriptions > Subscriptions.
• Select Goodnovel and tap Cancel subscription to stop auto-renewal.

Cancel on the Web or Goodnovel direct

• Sign in at Goodnovel and go to Account Settings > Subscription.
• Use the cancel option to stop auto-renewal, or contact support for account deletion.
• Email Goodnovel support: [email protected].

What happens when you cancel

Access after cancellation

When you cancel a subscription, you generally keep access until the end of the current billing cycle.

Unlocked chapters or coins already in your account typically remain available unless you request account deletion.

Auto-renewal and account status

Cancelling stops future auto-renewals but does not necessarily delete your account or coin balance.

If you want the account removed and coins erased, contact Goodnovel support and request account deletion explicitly.

Will I get a refund?

Goodnovel refund policy

Goodnovel’s terms state that all fees are non-refundable and there is no explicit 14-day cooling-off period mentioned in its policy.

This means Goodnovel does not generally issue refunds for purchases made through its service.

Platform-specific refund routes

• For purchases made through Apple (App Store), request a refund via Apple’s refund process: Apple refund page.
• For purchases made through Google Play, request a refund via Google Play’s refund process: Google Play refund page.
• Goodnovel does not process refunds for payments handled by Apple or Google; you must use the platform’s channels.

Goodnovel plans and pricing

Pricing table

Pricing notes

The prices above are Euro-denominated figures from the Apple App Store in Europe (Croatia) and may not match what Nigerian customers see.

Users in Nigeria may be charged in another currency and will be subject to exchange rates and any bank/processor fees.

Your consumer rights in Nigeria

General rights and protections

In Nigeria, consumers have rights to fair treatment and protection against misleading practices under the Federal Competition and Consumer Protection Commission (FCCPC).

If you believe a service is unfair or deceptive, you can file a complaint with the FCCPC or seek assistance from your bank/card issuer for disputed charges.

Practical steps for Nigerian users

• Cancel the subscription through the correct platform (Apple, Google, or Goodnovel) to stop renewals.
• Keep receipts, screenshots, and transaction IDs to support any complaint or dispute.
• For refunds of in-app purchases, use Apple or Google Play refund processes; contact your bank if charges continue after cancellation.

Customer experiences

Positive reports

Some users report that daily login bonuses and ad rewards allow continued reading without paying.

iOS users have reported receiving several free chapters per day through built-in rewards.

Negative reports

Many reviews note frequent prompts to buy coins and high cumulative costs for fully unlocking books.

Complaints include lack of transparency on coin usage, perceived 'scam-like' behaviour, and concerns about contracts for writers.

Documentation checklist

What to collect before you complain

• Purchase receipts and transaction IDs (from Apple, Google, or Goodnovel).
• Screenshots showing subscription status, billing dates, and in-app charges.
• Any email exchanges with Goodnovel support or platform support replies.

Where to keep the records

• Save copies in cloud storage and a local folder for easy retrieval.
• Record dates and times of any cancellations and confirmation messages.

Common mistakes

Not cancelling on the correct platform

Many users try to cancel in the app but actually subscribed through Apple or Google, so the subscription continues to renew.

Always check your Apple ID or Google account subscriptions to confirm cancellation.

Missing documentation and assumptions about refunds

Assuming you will be refunded without checking the platform policy is a common error; Goodnovel’s terms state fees are non-refundable.

Failure to keep receipts or screenshots weakens your position when disputing charges with Apple, Google, your bank, or consumer protection bodies.

Comparative recap

Quick comparison

After cancelling

Follow-up steps

• Confirm cancellation via email or by checking your Apple/Google subscription lists.
• Monitor your bank or card statements for any unexpected charges after cancellation.

Helpful links and contacts

• Apple subscriptions: https://support.apple.com/en-us/HT202039
• Apple refund requests: https://support.apple.com/en-us/HT204084
• Google Play subscriptions: https://support.google.com/googleplay/answer/7018481
• Google Play refunds: https://support.google.com/googleplay/answer/2479637
• Goodnovel support: [email protected]
• Federal Competition and Consumer Protection Commission (FCCPC): https://fccpc.gov.ng

Address

Registered office

Singapore New Reading Technology Pte Ltd, 8 Burn Road #04-04 Trivex, Singapore 369977.

Contact note

This is the primary registered office for Goodnovel’s parent company; for account issues contact Goodnovel support via the email above.