Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Healthy Pet Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Healthy Pet Club: Step-by-Step Guide
What is Healthy Pet Club
Overview
Healthy Pet Club is a pet healthcare membership program that provides access to veterinary discounts, routine care benefits and support services for pet owners. It typically works as a subscription or membership offering a range of benefits tied to participating clinics and partners.
Who it's for
The membership is aimed at pet owners who want predictable access to vet discounts, routine care and simpler billing for recurring pet needs. It is used by owners wanting to budget for pet healthcare without using traditional insurance terms.
How to cancel Healthy Pet Club
Methods to cancel
Cancellation methods commonly accepted include email, postal letter, telephone and online account cancellation. The exact available methods depend on the provider terms and the country-specific contacts.
Step-by-step cancellation guide
- Find your membership or policy number and any registration details from your welcome email or account page.
- Check the contract or terms for notice periods, renewal dates and any stated cancellation process.
- Choose a cancellation method: email to support, phone call to customer service, or a signed postal letter to the official address (see Address section).
- If cancelling by post, include a clear written statement: your name, membership number, date of birth (or company registration), and an explicit statement that you wish to cancel the Healthy Pet Club membership.
- Save copies of all communications and request a written confirmation of cancellation and the effective cancellation date.
What happens when you cancel
Access and services
On cancellation, your access to member benefits (discounts, routine plan services, telemedicine) typically ends at the stated cancellation effective date. Any bookings or scheduled services may still be charged unless explicitly canceled.
Account and renewals
Cancelling should stop future automatic renewals, but you should confirm the cancellation date and verify no further debit instructions remain active. Allow time for processing - some providers require several business days.
Personal data and records
Providers generally retain records for a period after cancellation for billing and regulatory reasons. You may request copies of your data or ask about deletion under applicable data protection rules.
Will I get a refund?
Standard refund approach
Refund entitlement depends on the membership terms you agreed to at signup. Many providers prorate refunds for unused membership periods, while some do not refund prepaid fees.
Common exceptions and timeframes
- Cooling-off periods: some memberships offer a short cancellation window (for example 7 - 30 days) with full refund - check your contract.
- Partial refunds: prorated refunds may be offered for remaining unused time after fees and any used services are deducted.
- No refund situations: where the contract explicitly states no refunds after a certain period, or when services have been fully used.
If you are unsure, request a written statement from support explaining any refund calculation and the expected timeline for repayment.
Healthy Pet Club plans and pricing
Plan table
| Plan name | Key benefits | Price (NGN) |
|---|---|---|
| Basic | Routine checks, discounts on treatments, partner clinic access | Varies |
| Standard | Additional cover for vaccinations, basic diagnostics, discounts | Varies |
| Premium | Broader discounts, enhanced support, priority services | Varies |
Pricing note
Exact pricing for Healthy Pet Club in Nigeria was not available in the sources checked. Pricing is often shown in local currency on the provider site or via partner clinics.
Your consumer rights in Nigeria
Key consumer protection bodies
The Federal Competition and Consumer Protection Commission (FCCPC) is the primary regulator for consumer rights in Nigeria. It handles unfair contract terms, deceptive practices and complaint escalation.
Relevant rights and remedies
- You have the right to clear contract terms, transparent pricing and fair treatment under Nigerian consumer law.
- If terms are misleading or unfair, you may complain to the provider and to the FCCPC if unresolved.
- For payment disputes (unauthorised debits), contact your bank immediately and ask about chargeback or stop-payment options.
Customer experiences
Positive feedback
Many members report convenience, cost predictability and useful discounts at partner veterinary clinics. Users often value routine care scheduling and partnered clinic networks.
Common complaints
Typical concerns include difficulty reaching customer support, delayed refund processing and unclear cancellation procedures. Problems commonly stem from not following the exact procedure required by the provider.
Documentation checklist
Essentials to prepare
- Membership or policy number and account login details.
- Proof of identity (government ID) and proof of address if required.
- Copy of the original membership agreement or welcome email.
- Evidence of payments (receipts, bank statements) and any recent communications with support.
Optional supporting items
- Appointment receipts or invoices showing services used during the membership.
- Recorded phone reference numbers or email correspondence confirming cancellation requests.
Common mistakes
Timing and renewal errors
Many members miss the cancellation window and inadvertently renew for another billing period. Always check renewal dates and cancel a few days in advance to ensure processing time.
Insufficient evidence or wrong address
Sending a cancellation to the wrong email or address, or failing to include your membership number, often delays processing. Keep a copy and ask for written confirmation to avoid disputes.
Comparative recap
Feature comparison table
| Feature | Healthy Pet Club | Local alternatives (example) |
|---|---|---|
| Price | Varies | Varies |
| Cancellation methods | Online, email, phone, post | Online, email, phone (varies by provider) |
| Refund policy | Depends on terms; may be prorated or limited | Depends on provider; some offer cooling-off windows |
| Coverage focus | Routine care, discounts, partner clinics | Routine care, HMOs, or insurance-style options (varies) |
After cancelling
Immediate actions
Request written confirmation of cancellation and the effective date. Monitor your bank or card statements for any unexpected charges in the following billing cycle.
Useful links and next steps
- Federal Competition and Consumer Protection Commission (FCCPC) - for consumer complaints and guidance in Nigeria.
- Contact your bank if you see unauthorised debits and ask about stop payments or chargebacks.
- Keep records of all communications for at least 12 months in case you need to escalate a dispute.
Address
Primary cancellation address
CVS (UK) Limited, CVS House, Owen Road, Diss, Norfolk IP22 4ER.
Notes about addresses and alternatives
Some third-party cancellation services or partner pages may provide alternate addresses or email contacts. Always verify the correct cancellation address in your plan documents before sending notice.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.