Serviço de cancelamento N.º 1 em Portugal
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Mutv.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Cancel Mutv: Easy Method
What is Mutv
Overview
MUTV is the official Manchester United channel offering club video, interviews, documentaries and selected live coverage of club content.
The service is aimed at fans worldwide and is operated by Manchester United Football Club Limited.
Content and access
Content typically includes on-demand shows, classic matches, behind-the-scenes features and club-specific programming.
Access methods vary by platform and may include web, mobile apps and app-store subscriptions.
How to cancel Mutv
Cancel via MUTV account or website
- Sign in to your MUTV account on the official site or app.
- Go to Account or Subscription settings and choose Cancel Subscription.
- Follow the on-screen steps and confirm cancellation; keep a screenshot or confirmation email.
Cancel via app store or third party
- If you subscribed through Apple App Store, cancel via your Apple ID Subscriptions settings in iOS or iTunes.
- If you subscribed through Google Play or another third party, cancel through that provider’s subscription management page.
- If unsure where you subscribed, check your payment statement for the merchant name or contact MUTV support at the email below.
What happens when you cancel
Access after cancellation
After cancellation you may retain access until the end of the current paid period where applicable.
If cancelled mid-period, service typically continues until the subscription expiry unless terms state otherwise.
Renewal and data
Auto-renewal will be stopped after successful cancellation to prevent future billing cycles.
Your account data and viewing history are usually retained according to MUTV’s privacy policy; request deletion if needed.
Will I get a refund?
Standard policy
Refund eligibility depends on the channel’s terms of sale and the platform you used to subscribe.
Subscriptions purchased via app stores are subject to Apple or Google refund rules, not MUTV directly.
Exceptions and steps to request a refund
- If you believe there was an error or unfair charge, contact MUTV support at digitalfeedback@manutd.co.uk and include proof of payment.
- For subscriptions via Apple or Google, follow their refund request processes in the respective account or support pages.
- If the service was faulty or misrepresented, keep records and consider raising a dispute with your payment provider.
Mutv plans and pricing
Available plans
Exact pricing for MUTV in Nigeria (2024/2025) is not published in local currency in the sources checked.
Some app-store listings outside Nigeria show USD prices; local availability and price may vary by platform.
Price notes
Use the app-store page or MUTV account page to view the price that applies to your country and payment method.
| Plan | Price (Nigeria) | Notes |
|---|---|---|
| Monthly | Varies | No exact local prices found; app-store USD prices exist for non-Nigeria regions. |
| Annual | Varies | Check MUTV or your app store for the applicable rate and currency. |
| App store subscriptions | Varies | App-store pricing may show USD or another currency depending on the store region. |
Your consumer rights in Nigeria
Key legal protections
Consumers in Nigeria are protected by the Federal Competition and Consumer Protection Act (FCCPA) and enforced by the Federal Competition and Consumer Protection Commission (FCCPC).
These laws prohibit unfair commercial practices and provide avenues for redress and complaints.
Practical steps under local law
- If you encounter deceptive terms or unfair billing, keep records and consider lodging a complaint with the FCCPC.
- For payment disputes, contact your bank or card issuer to discuss reversal or chargeback options where applicable.
Customer experiences
Positive reports
Many fans appreciate exclusive club content, archival footage and well-produced interviews on MUTV.
Customers subscribing directly through the MUTV website generally report straightforward account control and access.
Common complaints
Some users report confusion over subscription origin when billed via app stores, which complicates cancellations and refunds.
Delays in support response and lack of transparent local pricing for Nigeria are frequent points of feedback.
Documentation checklist
Essential items to gather
- Account email and username associated with MUTV.
- Payment receipts or bank/card statements showing the charge.
- Screenshots of subscription status, billing entries and any confirmation of cancellation.
Support and complaint materials
- Copies of communication with MUTV support (emails, timestamps).
- If needed, a written summary for FCCPC or your payment provider with dates and amounts.
Common mistakes
Incorrect cancellation route
Many subscribers try to cancel on the MUTV website when they actually subscribed through the Apple or Google app stores.
Always confirm where the subscription was purchased before cancelling.
Missing evidence or timing errors
Failing to save confirmation emails or screenshots can make refunds or disputes harder to resolve.
Also, cancelling after the renewal date can result in being billed for another period; set reminders ahead of expiry.
Comparative recap
At-a-glance comparison
| Service | Cost | Live matches | On-demand | Availability in Nigeria | How to cancel |
|---|---|---|---|---|---|
| MUTV (club channel) | Varies | Limited (club content) | Yes | Available online/app (check regional availability) | Via account or app store depending on purchase |
| General sports streaming | Varies | Depends on rights | Often yes | Often available in Nigeria (provider dependent) | Provider account or app store |
| Free/social media | Free | Rare/unauthorised clips | Highlights only | Widely available | No subscription to cancel |
After cancelling
Confirmations and follow-up
Save any cancellation confirmation email or screenshot and check your next bank statement to confirm no further charges.
If you do see further charges, contact MUTV support, your app store and your bank promptly.
Helpful links
- Manchester United official site
- Email MUTV support: digitalfeedback@manutd.co.uk
- Federal Competition and Consumer Protection Commission (FCCPC)
- Apple Support (subscriptions & refunds)
- Google Play Help (subscriptions & refunds)
Address
Postal address
Manchester United Football Club Limited
Sir Matt Busby Way, Old Trafford, Manchester M16 0RA
Contact for cancellations
For digital subscription queries and cancellations contact: digitalfeedback@manutd.co.uk
Include your account details, proof of payment and a clear cancellation request in your message.
FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.