Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Readly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Readly: Easy Method
What is Readly
Service summary
Readly is a digital subscription service that provides unlimited access to magazines and publications via apps and the web. It offers browsing, offline reading and a catalogue of titles across categories.
How it is used
Users subscribe monthly or via alternate tiers and access content on multiple devices. Subscriptions can be managed through Readly's website or the app-store account that was used to purchase the subscription.
How to cancel Readly
Cancel on the web
If you subscribed on Readly's website, cancel there to stop renewal.
- Go to Readly webpage and sign in to your account.
- Open "My account" → "Subscriptions & Payments".
- Select "Cancel" and confirm on screen; you should receive email confirmation.
Cancel on mobile platforms
If you subscribed via a mobile app, cancel through the app-store account used for purchase.
- iOS (App Store): Settings → Subscriptions → select Readly → Cancel.
- Google Play: Open Google Play → My subscriptions → select Readly → Manage → Cancel.
Cancel with other third parties
Subscriptions bought through other vendors must be managed via those vendors.
- For Amazon Appstore or partner purchases, sign in to the vendor account and cancel there.
- If a partner sold the subscription, use their website or contact their support to cancel.
What happens when you cancel
Access after cancellation
After you cancel, you typically keep access until the end of the paid period you already paid for.
Access does not end immediately if you have remaining paid time; it ends on the next renewal date where no payment was taken.
Renewal and billing
Cancellation stops future renewals but does not retroactively remove charges already processed.
- If you cancel during a trial or between billing cycles, auto-renewal is stopped for the next period.
- Be sure to check confirmation to avoid unexpected renewals.
Account data
Your account and reading history usually remain available unless you request account deletion.
If you want personal data removed, contact Readly support and request account deletion following their data policy.
Will I get a refund?
Standard refund policy
Readly's terms state there is no right of withdrawal or refund for immediately delivered digital content once a trial ends or the subscription has started.
Readly also states there is no refund for the remaining paid period after cancellation.
Platform refunds and exceptions
If you subscribed via the App Store or Google Play, those platforms manage refunds under their own policies.
- Contact Apple for App Store purchases and Google for Google Play purchases for any refund requests.
- Readly cannot directly override platform refund processes for those purchases.
When local consumer law applies
In some cases, Nigerian consumer protection laws may offer remedies even if Readly's terms decline refunds.
If you believe a charge was unfair or misleading, you can raise the issue with local consumer protection authorities or seek legal advice.
Readly plans and pricing
Available plans
Below are the plans and approximate prices derived from available listing information.
| Plan | Price (approx EUR) | Local price (NGN) | Period | Features |
|---|---|---|---|---|
| Monthly Subscription | ≈ €2.90 | ₦4,400 (in-app price) | Monthly | Unlimited magazines |
| Alternate Subscription | ≈ €2.80 | ₦4,200 (in-app price) | Monthly | Alternate tier (local pricing) |
| Full Access Tier | ≈ €6.60 | ₦9,900 (in-app price) | One-time or subscription | Full access tier |
Notes on prices
Prices are approximate and converted using an estimated exchange rate (1 EUR ≈ 1,500 NGN).
Local app-store prices may vary and the official in-app price in Naira is the final billed amount.
Your consumer rights in Nigeria
Consumer protection overview
Under Nigeria's consumer protection provisions, consumers are entitled to fair treatment and remedies for defective or mis-sold digital goods and services.
Unexpected billing or misleading cancellation practices may be actionable under local consumer protection rules.
When to seek help
If you believe Readly’s practices are unfair or a clause is misleading, you may contact Nigerian consumer protection authorities or seek legal advice.
Detailed Nigeria-specific legal text was not located here; consult local resources for precise remedies and procedures.
Customer experiences
Positive feedback
Many users praise Readly for a broad magazine selection, value for money, convenience and offline reading features.
Independent summaries show a high share of positive reviews highlighting selection and a user-friendly interface (about 86% positive in one summary).
Common complaints
Frequent negatives relate to billing: charges after cancelling, unclear trial auto-renewal, double billing and slow or unresponsive customer service.
Some users report cancellation reminders are poor or that cancellation seemed ineffective, leading to unexpected charges.
Documentation checklist
What to gather
- Account email and username used for Readly.
- Order receipts or payment confirmations from Readly, Apple or Google Play.
- Screenshots showing cancellation screens, confirmation messages or error screens.
- Bank or card statements showing the charge you dispute.
How to present evidence
Organise items by date and include short notes explaining each screenshot or receipt.
Provide copies to support teams and keep originals until the issue is resolved.
Common mistakes
Cancellation mistakes
One common mistake is cancelling an app but not the subscription with the app-store account that billed you.
If you subscribed via Apple or Google Play, cancel in that platform - cancelling the app alone does not cancel billing.
Billing misunderstandings
Users sometimes expect immediate refunds after cancelling; Readly's terms normally do not provide refunds for remaining periods.
Also, missing or ignoring the on-screen or email confirmation can lead to believing cancellation succeeded when it did not.
Comparative recap
At a glance
The table below summarises how to cancel and who handles refunds by platform.
Quick comparison
| Platform | How to cancel | Refund handled by |
|---|---|---|
| Web (Readly webpage) | My account → Subscriptions & Payments → Cancel (confirmation on screen & email) | Readly (subject to Readly Terms) |
| iOS (App Store) | Settings → Subscriptions → Select Readly → Cancel | App Store / Apple handles refund requests |
| Google Play | Google Play → My subscriptions → Select Readly → Manage → Cancel | Google Play handles refund requests |
| Other third parties | Cancel through the vendor (e.g., Amazon Appstore or partner site) | That third-party vendor handles refunds |
After cancelling
Next steps
After you cancel, keep the confirmation email and monitor your card or bank statement to ensure no further charges occur.
If you see unexpected charges, gather documentation and contact the platform or Readly support promptly.
Support links
- Readly Support - for account and subscription issues.
- Apple refund & subscription support - for App Store purchases.
- Google Play refunds & subscriptions - for Google Play purchases.
Address
Head office
Readly International AB (publ)
Gjörwellsgatan 30, 112 60 Stockholm, Sweden
Other contact points
Readly lists alternative offices in the UK and USA on its official site for regional enquiries.
For corporate or registered-mail matters consult Readly's official pages: readly.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.