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Cancellation service #1 in Nigeria
ReelShort is a short-form video and episodic content service operated by Crazy Maple Studio under the ReelShort brand.
The service offers access to episodes, a credits/coins system and VIP/subscription options to unlock content and remove limits.
ReelShort is available as a mobile app on Android and iOS and via web or third-party payment platforms.
Subscriptions may be handled in-app, through app stores (Google Play or Apple App Store), or via PayPal and direct payment channels.
Effect of cancellation depends on how you subscribed. In some in‑app cases cancellation is effective immediately and access may end at once.
For App Store and Google Play subscriptions you may retain access until the end of the already‑paid period depending on the store policy.
Cancelling stops future automatic renewals if done correctly on the platform where you subscribed.
Make sure you cancel on or before the day before the next billing date to avoid another charge when using in‑app subscriptions.
Cancelling a paid subscription does not necessarily delete your account or personal data; check ReelShort’s user agreement for retention rules.
If you want account deletion, contact ReelShort support and request removal per their stated procedures.
ReelShort’s terms state that all payments are final and non‑refundable except where explicitly specified.
The Terms of Use say users are not entitled to refunds upon termination of service; see the user agreement.
The App Store listing shows several subscription price points in Nigerian Naira; the subscription period is not clearly specified in the listing.
Prices below were converted using a mid‑market exchange rate for reference.
| Plan | Price (NGN) | Approx. Price (EUR) | Period | Features |
|---|---|---|---|---|
| Subscription | ₦7,900 | €4.63 | Varies / not specified | Subscription unlock; weekly or unspecified (App Store unclear) |
| Subscription | ₦9,900 | €5.79 | Varies / not specified | Subscription option |
| Subscription | ₦14,900 | €8.71 | Varies / not specified | Subscription option |
ReelShort’s blanket “no refund” terms may conflict with Nigerian consumer protection principles where services are defective or misleading.
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights against unfair practices.
User experiences are mixed: reviewers praise content while multiple reports raise concerns about billing transparency and support.
Documenting your interactions and following platform cancellation steps reduces risk of ongoing charges.
Users often try to cancel inside the app when the subscription was handled by Google Play, Apple or PayPal.
Always confirm whether the charge came from the app store, PayPal or a direct merchant charge before cancelling.
Cancelling a subscription generally stops future renewals but does not guarantee a refund for the current paid period.
Expect to request refunds separately and follow platform or bank dispute processes if needed.
Not saving receipts, screenshots, or communication makes disputes and chargebacks harder to prove.
Keep a dated trail of cancellation attempts and any confirmations you receive.
| Method | How to cancel | Refund likely? | Notes |
|---|---|---|---|
| ReelShort in‑app | Profile → Settings → Subscription Management → Cancel | Unlikely (terms say payments final) | Cancellation effective immediately; cancel before next billing date to avoid renewal. |
| Google Play (Android) | Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Cancel | Possible via Google Play refund policy | Stops future charges; current period refund subject to Play Store rules. |
| Apple App Store (iOS) | Settings → Apple ID → Subscriptions → Cancel (or via iTunes) | Possible via Apple refund policy | Stops renewals; refunds handled by Apple, not the app. |
| PayPal / Web / Bank | PayPal: Subscriptions → Cancel. Bank: contact issuer to stop payments. | Possible via PayPal dispute or bank chargeback | If billed off‑platform, you may need to dispute through payment provider or bank. |
For formal notices or correspondence to ReelShort/Crazy Maple Studio, use the registered office address below.
ReelShort / Crazy Maple Studio
1277 Borregas Ave, Suite C, Sunnyvale, CA 94089
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Written by Halima Sani
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.