Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Scorpion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Scorpion: Easy Method
What is Scorpion
Overview
Scorpion is a service provider with offerings that include legal plans, funeral cover, and vehicle security (notably Scorpion Track) operating in Nigeria and other markets.
Scope in Nigeria
Multiple entities use the name "Scorpion" globally; this guide focuses on consumer-facing services and cancellation rights applicable in Nigeria.
How to cancel Scorpion
Cooling-off context
Your 31-day cooling-off period starts from the date the first premium is received.
Within that period you can cancel for a full refund provided no paralegal services or claims have been used.
Cancellation steps
- Prepare your membership details and the date the first premium was paid.
- Contact Scorpion by phone: 0861 333 333, or use the LiveChat option on their website.
- Alternatively, send an email to their support address or chat with the Scorpi chatbot to request cancellation.
- State clearly that you are exercising your 31-day cooling-off right and request confirmation of cancellation and refund (if eligible).
- Keep written confirmation (email or chat transcript) and any cancellation reference number for your records.
What happens when you cancel
Access and service stop
Once cancellation is confirmed, access to member services will typically end according to the provider's operational procedures.
For device-based services (e.g., trackers), you may be instructed how to return or deactivate hardware.
Renewals and data handling
Recurring payments should be stopped or refunded if the cancellation falls within the cooling-off rules and refund conditions are met.
Scorpion will retain basic records of the membership and cancellation for administrative and regulatory purposes.
Will I get a refund?
Standard refund policy
A full refund is available if you cancel within the 31-day cooling-off period and no paralegal services or legal claims have been used.
Request a refund explicitly when you submit your cancellation to speed processing.
Exceptions and conditions
- If paralegal services or legal claims were used during the 31-day period, a refund is not available.
- Keep evidence of communications and service usage to support your refund request or dispute.
- Refund timing and method may follow the provider’s standard processing times; confirm expected timelines when you cancel.
Scorpion plans and pricing
Available plan types
Plan names and types reported include legal plans, funeral plans, and vehicle security (Scorpion Track).
Exact prices for Scorpion in Nigeria (2024/2025) are not available from verified public sources.
Pricing summary
| Plan | Price |
|---|---|
| Legal plan | Varies |
| Funeral plan | Varies |
| Vehicle security (Scorpion Track) | Varies |
Your consumer rights in Nigeria
Cooling-off and refunds
Members have a 31-day right to cancel (cooling-off period) with a full refund if services are unused, regardless of plan type.
This 31-day period exceeds the EU default 14-day right and offers extended protection to members.
Service-use exception and access
- If paralegal or legal assistance has been used during the cooling-off period, the refund is forfeited.
- Cancellation may be made via multiple channels - phone, email, LiveChat, or Scorpi chatbot - providing robust access rights.
- Keep records of all communications and any confirmations received for consumer protection purposes.
Customer experiences
Positive feedback
Users who reviewed Scorpion Track on Trustpilot praised professionalism, efficient staff, a user-friendly app, and smooth installations.
Common comments included descriptions such as "professional and efficient" and "quick and straightforward."
Negative feedback
Some users reported occasional false alarms from trackers that required manual user reporting rather than an automatic response.
These reports suggest attention is needed on false-positive handling and automatic incident escalation.
Documentation checklist
What to prepare before cancelling
- Membership or policy number and personal identification used to register.
- Date of first premium payment (to confirm the 31-day cooling-off start).
- Evidence of whether any paralegal or legal services were used.
- Preferred contact details for confirmation and refund processing.
What to keep after cancelling
- Cancellation confirmation (email or chat transcript) and any reference numbers.
- Bank or card statements showing refund or attempted refund.
- Copies of any communications with support staff for dispute resolution if required.
Common mistakes
Missing the cooling-off window
Assuming the cooling-off starts from the contract date rather than the first premium date can cause missed refund eligibility.
Always verify the start date of the 31-day period with your receipt or confirmation.
Using services before cancelling
Using paralegal services or making legal claims during the cooling-off period will typically forfeit your refund right.
Avoid engaging services you do not need until you are sure you will keep the membership.
Comparative recap
Key features comparison
| Feature | Scorpion | EU default (for context) |
|---|---|---|
| Cooling-off period | 31 days from first premium | 14 days |
| Full refund eligible | Yes, if unused and within 31 days | Yes, typically within 14 days if unused |
| Exception to refund | No refund if paralegal/legal services used | May vary by service and local rules |
| Cancellation channels | Phone, email, LiveChat, Scorpi chatbot | Varies by provider |
After cancelling
Immediate next steps
- Save cancellation confirmation and monitor your bank or card statement for the refund.
- Contact Scorpion if the refund does not appear within the timeframe they provide.
Helpful resources
For general consumer protection in Nigeria, consult the Federal Competition and Consumer Protection Commission: FCCPC.
To read or leave service reviews, you can check platforms such as Trustpilot (search for Scorpion Track) for user-reported experiences.
Address
Registered contact
Anon plaza, 920001, Abuja, Nigeria
Support contacts (summary)
- Phone: 0861 333 333
- LiveChat: Available on Scorpion's website
- Email / Scorpi chatbot: Use provider channels to request cancellation and refund confirmation
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.