
Cancellation service #1 in Nigeria

Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Showtime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Showtime: Easy Method
What is SHOWTIME
Service overview
SHOWTIME is a subscription streaming service that offers movies, series and original programming. It is available through multiple platforms including web, iOS (App Store) and Android (Google Play).
How it is delivered
Subscriptions can be billed directly by SHOWTIME or via third parties (Apple, Google, or bundled with other services). Billing terms and cancellation methods depend on the platform you used to subscribe.
How to cancel SHOWTIME
If you subscribed via App Store (iOS)
- Open Settings on your iPhone/iPad.
- Tap your name, then Subscriptions.
- Select SHOWTIME and choose Cancel Subscription.
- For refunds, use App Store's Report a Problem.
If you subscribed via Google Play (Android)
- Open the Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Select SHOWTIME → Manage → Cancel subscription.
- To request a refund, use the Play Store subscription page and choose "Request a refund", then explain your case.
If you subscribed on the web (SHOWTIME website)
- Sign in at the SHOWTIME account page and locate subscription settings.
- Follow the on-screen option to cancel; your access remains until period end.
- If you need help, consult the SHOWTIME Help Center or Terms of Use: SHOWTIME Terms.
What happens when you cancel
Access after cancellation
When you cancel, your SHOWTIME access continues until the end of your current paid billing cycle. You can continue to watch until that date.
Renewal and billing
Cancellation prevents the next billing cycle; it does not create a refund for the unused portion of the current period. No prorated refunds are issued under standard terms.
Account and data
Your account remains active until the subscription period ends. Account data (watch history, preferences) may be retained per SHOWTIME's data policies.
Will I get a refund?
SHOWTIME refund policy
SHOWTIME maintains a strict no-refund policy: fees are non-refundable and no partial refund is provided if you cancel mid-billing period. See SHOWTIME terms: SHOWTIME Terms.
Platform exceptions and requests
- Apple App Store refunds must be requested via Report a Problem.
- Google Play refunds are handled through the Play Store "Request a refund" flow; explain your situation when prompted.
- Any credit or refund outside these routes is at SHOWTIME’s sole discretion.
SHOWTIME plans and pricing
Overview of plans
Below are available plan names, the displayed EUR price, an approximate conversion to Nigerian Naira (₦) and key features.
Conversion note
Conversion is approximate using 1 EUR = ₦1,646.2 (rate as of Jan 18, 2026). Local billing and final NGN charges may differ.
| Plan | Price (EUR) | Approx. Price (NGN) | Period | Features |
|---|---|---|---|---|
| GE Monthly (Mobile Only) | €1.22 | ₦2,008 | Monthly | Showmax Originals, international/local series, movies & kids’ shows on one mobile device |
| GE All Devices | €2.73 | ₦4,494 | Monthly | Shows on TVs, laptops, mobile devices - two simultaneous streams |
| Premier League (EPL) Mobile | €2.19 | ₦3,605 | Monthly | Live Premier League & PSL games, highlights, fan content on mobile only |
| GE Mobile + PL Mobile bundle | €3.95 | ₦6,502 | Monthly | Entertainment + Premier League on mobile |
Your consumer rights in Nigeria
Disclosure and transparency
Nigerian consumer protection expects digital services to clearly disclose cancellation and refund terms. SHOWTIME’s published policy (no refunds, cancellation effective at period end) must be accessible to subscribers.
Escalation and remedies
- There is generally no statutory right to a refund for digital subscriptions once service access has begun.
- If terms were not disclosed or there is billing error, escalate to SHOWTIME support first and keep documentation.
- Unresolved billing disputes can be taken to local consumer protection agencies in Nigeria.
Customer experiences
Common complaints
Many users report being charged for a full month despite cancelling shortly before renewal and not receiving a refund. This is a frequent source of frustration.
Third-party billing confusion
Users also report confusion when subscriptions were included in third-party bundles (e.g., Amazon, Roku). In those cases billing and cancellation are managed by the bundle provider, which can complicate the process.
Documentation checklist
Before contacting support
- Have the email address used for the subscription ready.
- Note the date/time you cancelled and the platform used (App Store, Google Play, web, or third party).
- Keep transaction receipts or bank/card statements showing the charge.
If you escalate outside SHOWTIME
- Collect screenshots of subscription settings and cancellation confirmation if available.
- Keep copies of all communications with SHOWTIME, Apple, or Google Play support.
- Record the billing merchant name as it appears on your statement.
Common mistakes
Timing errors
Many subscribers wait until the last day and assume cancellation will prevent the upcoming charge. If cancellation is processed after the billing date, you may still be charged for the next period.
Confusing the billing party
Another common mistake is attempting to cancel via SHOWTIME when billing is handled by Apple, Google, or a bundle partner. If you subscribed through a third party, you must cancel with that provider to stop charges.
Comparative recap
Quick comparison
| Topic | SHOWTIME policy | What you should do (Nigeria) |
|---|---|---|
| Cancel timing | Cancel anytime; access until period end. | Cancel before your renewal date; verify cancellation confirmation. |
| Refunds | No refunds; fees non-refundable except at provider discretion. | Request refund via the platform (Apple/Google) if applicable; keep evidence. |
| Third-party subscriptions | Billing may be managed by the third party. | Contact the third-party provider (App Store, Play Store, bundles) directly. |
| Escalation | SHOWTIME may consider exceptions but is not obliged to refund. | Escalate to Nigerian consumer protection agencies if terms were not clear or errors occurred. |
Notes
Keep documentation and act promptly when you spot unexpected charges. Platform-specific refund routes are usually faster for recoveries.
After cancelling
Next steps to verify cancellation
- Check your SHOWTIME account subscription status and email for confirmation.
- Review your next billing date and bank/card statement to confirm no new charge occurs.
Helpful links and support
- SHOWTIME Terms: SHOWTIME Terms
- Apple Report a Problem: reportaproblem.apple.com
- Google Play refund info: use the Play Store app → Subscriptions → Request a refund, or visit Google Play Help pages.
- Refund guidance resource: How to request a SHOWTIME refund
Address
Physical address for correspondence
SHOWTIME Store (SFFL Limited)
3 Akinyemi Avenue Lekki, Lagos 106104 Lagos State, Nigeria
How to use this address
- Use for written correspondence or formal complaints if directed to a local office.
- Include account details, dates, and copies of receipts when sending letters. Keep proof of postage and delivery.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.