How to Cancel Your Showtime Subscription | Postclic
Cancel Showtime
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Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

Cancellation service #1 in Nigeria

Termination letter drafted by a specialized lawyer
Expéditeur
How to Cancel Your Showtime Subscription | Postclic
Showtime
3 Akinyemi Avenue
106104 Lekki, Lagos Nigeria
support@showtimestore.com
Subject: Cancellation of Showtime contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Showtime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Showtime
3 Akinyemi Avenue
106104 Lekki, Lagos , Nigeria
support@showtimestore.com
REF/2025GRHS4

Cancel Showtime: Easy Method

What is SHOWTIME

Service overview

SHOWTIME is a subscription streaming service that offers movies, series and original programming. It is available through multiple platforms including web, iOS (App Store) and Android (Google Play).

How it is delivered

Subscriptions can be billed directly by SHOWTIME or via third parties (Apple, Google, or bundled with other services). Billing terms and cancellation methods depend on the platform you used to subscribe.

How to cancel SHOWTIME

If you subscribed via App Store (iOS)

  • Open Settings on your iPhone/iPad.
  • Tap your name, then Subscriptions.
  • Select SHOWTIME and choose Cancel Subscription.
  • For refunds, use App Store's Report a Problem.

If you subscribed via Google Play (Android)

  • Open the Play Store app and tap your profile icon.
  • Go to Payments & subscriptions → Subscriptions.
  • Select SHOWTIME → Manage → Cancel subscription.
  • To request a refund, use the Play Store subscription page and choose "Request a refund", then explain your case.

If you subscribed on the web (SHOWTIME website)

  • Sign in at the SHOWTIME account page and locate subscription settings.
  • Follow the on-screen option to cancel; your access remains until period end.
  • If you need help, consult the SHOWTIME Help Center or Terms of Use: SHOWTIME Terms.

What happens when you cancel

Access after cancellation

When you cancel, your SHOWTIME access continues until the end of your current paid billing cycle. You can continue to watch until that date.

Renewal and billing

Cancellation prevents the next billing cycle; it does not create a refund for the unused portion of the current period. No prorated refunds are issued under standard terms.

Account and data

Your account remains active until the subscription period ends. Account data (watch history, preferences) may be retained per SHOWTIME's data policies.

Will I get a refund?

SHOWTIME refund policy

SHOWTIME maintains a strict no-refund policy: fees are non-refundable and no partial refund is provided if you cancel mid-billing period. See SHOWTIME terms: SHOWTIME Terms.

Platform exceptions and requests

  • Apple App Store refunds must be requested via Report a Problem.
  • Google Play refunds are handled through the Play Store "Request a refund" flow; explain your situation when prompted.
  • Any credit or refund outside these routes is at SHOWTIME’s sole discretion.

SHOWTIME plans and pricing

Overview of plans

Below are available plan names, the displayed EUR price, an approximate conversion to Nigerian Naira (₦) and key features.

Conversion note

Conversion is approximate using 1 EUR = ₦1,646.2 (rate as of Jan 18, 2026). Local billing and final NGN charges may differ.

Plan Price (EUR) Approx. Price (NGN) Period Features
GE Monthly (Mobile Only) €1.22 ₦2,008 Monthly Showmax Originals, international/local series, movies & kids’ shows on one mobile device
GE All Devices €2.73 ₦4,494 Monthly Shows on TVs, laptops, mobile devices - two simultaneous streams
Premier League (EPL) Mobile €2.19 ₦3,605 Monthly Live Premier League & PSL games, highlights, fan content on mobile only
GE Mobile + PL Mobile bundle €3.95 ₦6,502 Monthly Entertainment + Premier League on mobile

Your consumer rights in Nigeria

Disclosure and transparency

Nigerian consumer protection expects digital services to clearly disclose cancellation and refund terms. SHOWTIME’s published policy (no refunds, cancellation effective at period end) must be accessible to subscribers.

Escalation and remedies

  • There is generally no statutory right to a refund for digital subscriptions once service access has begun.
  • If terms were not disclosed or there is billing error, escalate to SHOWTIME support first and keep documentation.
  • Unresolved billing disputes can be taken to local consumer protection agencies in Nigeria.

Customer experiences

Common complaints

Many users report being charged for a full month despite cancelling shortly before renewal and not receiving a refund. This is a frequent source of frustration.

Third-party billing confusion

Users also report confusion when subscriptions were included in third-party bundles (e.g., Amazon, Roku). In those cases billing and cancellation are managed by the bundle provider, which can complicate the process.

Documentation checklist

Before contacting support

  • Have the email address used for the subscription ready.
  • Note the date/time you cancelled and the platform used (App Store, Google Play, web, or third party).
  • Keep transaction receipts or bank/card statements showing the charge.

If you escalate outside SHOWTIME

  • Collect screenshots of subscription settings and cancellation confirmation if available.
  • Keep copies of all communications with SHOWTIME, Apple, or Google Play support.
  • Record the billing merchant name as it appears on your statement.

Common mistakes

Timing errors

Many subscribers wait until the last day and assume cancellation will prevent the upcoming charge. If cancellation is processed after the billing date, you may still be charged for the next period.

Confusing the billing party

Another common mistake is attempting to cancel via SHOWTIME when billing is handled by Apple, Google, or a bundle partner. If you subscribed through a third party, you must cancel with that provider to stop charges.

Comparative recap

Quick comparison

Topic SHOWTIME policy What you should do (Nigeria)
Cancel timing Cancel anytime; access until period end. Cancel before your renewal date; verify cancellation confirmation.
Refunds No refunds; fees non-refundable except at provider discretion. Request refund via the platform (Apple/Google) if applicable; keep evidence.
Third-party subscriptions Billing may be managed by the third party. Contact the third-party provider (App Store, Play Store, bundles) directly.
Escalation SHOWTIME may consider exceptions but is not obliged to refund. Escalate to Nigerian consumer protection agencies if terms were not clear or errors occurred.

Notes

Keep documentation and act promptly when you spot unexpected charges. Platform-specific refund routes are usually faster for recoveries.

After cancelling

Next steps to verify cancellation

  • Check your SHOWTIME account subscription status and email for confirmation.
  • Review your next billing date and bank/card statement to confirm no new charge occurs.

Helpful links and support

Address

Physical address for correspondence

SHOWTIME Store (SFFL Limited)

3 Akinyemi Avenue Lekki, Lagos 106104 Lagos State, Nigeria

How to use this address

  • Use for written correspondence or formal complaints if directed to a local office.
  • Include account details, dates, and copies of receipts when sending letters. Keep proof of postage and delivery.

FAQ

To cancel your Showtime subscription through the App Store, open Settings on your iPhone/iPad, tap your name, then Subscriptions. Select Showtime and choose Cancel Subscription. If you need a refund, use the App Store's Report a Problem feature.

If you subscribed to Showtime via Google Play, open the Play Store app, tap your profile icon, then go to Payments & subscriptions → Subscriptions. Select Showtime, manage it, and choose Cancel subscription. For refunds, use the Play Store subscription page to request one.

When you cancel your Showtime subscription, your access continues until the end of your current billing cycle. You can continue to watch until that date.

Showtime has a strict no-refund policy, meaning fees are non-refundable, and no partial refunds are issued if you cancel mid-billing period. You may check your contract for any exceptions.

To cancel your Showtime subscription on the web, sign in to your Showtime account, locate the subscription settings, and follow the on-screen options to cancel. Be sure to keep proof of cancellation.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
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