Cancellation service #1 in United Kingdom
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Steezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Steezy: Easy Method
What is Steezy
Overview
Steezy (STEEZY Studio) is an online dance learning platform offering instructor‑led classes across genres, adjustable speed, and multi‑angle viewing. It is available via web, iOS (Apple App Store) and Android (Google Play Store).
Main purpose
The service provides on‑demand dance lessons and structured courses for beginners to intermediate learners. Subscriptions grant access according to the chosen billing plan.
How to cancel Steezy
Cancel on the web (STEEZY web)
- Sign in at the Steezy website and click your profile avatar.
- Go to Account → Manage Subscription → Cancel Subscription.
- Confirm by selecting "Yes, Cancel My Subscription". Access continues until the end of the current billing cycle.
- See the official article: Cancel Web Subscription.
Cancel on iOS (Apple App Store)
- Open Settings on your iOS device → tap your name → Subscriptions → find STEEZY and Cancel.
- Deleting the app or signing out will NOT stop the App Store subscription.
- For refunds of Apple purchases, request directly from Apple via Report a Problem; STEEZY cannot process iOS refunds.
Cancel on Android (Google Play)
- Open the Google Play Store → Menu → Subscriptions → select STEEZY → Cancel subscription.
- Deleting the app does not cancel the subscription; you must cancel via Google Play.
- Google Play refunds are handled via STEEZY Support per their policy (see refund section).
What happens when you cancel
Access after cancellation
For web subscriptions, access continues until the end of the paid billing cycle after you cancel. You can still use the service during that period.
Auto‑renewal and billing
Cancellation stops future auto‑renewals. You will not be charged after the current billing period ends, provided cancellation succeeded and was processed.
Account and data
Your account remains on file unless you request deletion. Content progress and account details are generally retained per STEEZY's account policies.
Will I get a refund?
Standard refund policy
- Steezy generally considers refunds only if requested within 30 days of the most recent transaction.
- Only the most recent payment is eligible; the Support team must manually issue approved refunds.
- If a refund is issued by STEEZY, the subscription terminates immediately upon refund.
Platform exceptions and processes
- iOS (Apple): Refund requests must be made directly to Apple via Report a Problem. STEEZY cannot process Apple refunds.
- Google Play (Android): Request refunds through STEEZY Support as outlined in their refund policy; cancelling the app does not auto‑refund.
- Timing: Google refunds typically take about 5 - 10 business days to appear in your bank, though some banks may instead remove the charge.
Limitations
- There is no automatic 14‑day statutory cooling‑off right mentioned in STEEZY’s policy; refunds are discretionary and must be requested.
- Keep evidence of purchases and cancellation attempts; refunds are not automatic and require user action and follow‑up.
Source: STEEZY Studio Refund Policy.
Steezy plans and pricing
Plan summary
The common App Store plans and their converted EUR prices (mid‑market early 2026) are listed below. Actual charged amounts may vary slightly by Apple at purchase.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Monthly | €1.70 | Monthly | Unlimited access via App Store subscription |
| Standard Yearly | €17.56 | Annual | Unlimited access via App Store subscription |
Notes
Prices were converted from NGN using mid‑market rates; the actual EUR charged by Apple may differ slightly at the time of purchase.
Your consumer rights in Nigeria
General summary
STEEZY’s policy does not provide an automatic 14‑day cooling‑off or statutory refund right. Refunds are discretionary and must be requested within 30 days for web/Google Play purchases, or via Apple for iOS purchases.
Practical steps for Nigerian consumers
- Document every cancellation and refund request (screenshots, emails, timestamps).
- If STEEZY is unresponsive, contact your card issuer or bank to discuss a chargeback as a last resort.
- Keep copies of receipts, subscription IDs and any correspondence to support a dispute under local consumer protection rules.
Limitations and jurisdiction
STEEZY’s servers and published policies are not Nigeria‑specific; international terms and platform store rules (Apple/Google) may apply.
Note: This is informational only, not legal advice. For legal rights under Nigerian law consult a qualified adviser or consumer protection agency.
Customer experiences
Positive feedback
- Users praise professional, engaging dancer‑led classes with adjustable speed and multi‑angle views. Source: chrome-stats.
- App is noted as convenient and affordable compared with in‑person classes. Source: appshunter.
Reported problems and complaints
- Recurring billing issues: some users report being charged after cancellation and difficulty securing refunds. Source: chrome-stats.
- App instability and content issues: crashes, blank screens, muted or locked content, and slow support response are reported. Source: justuseapp.
What this means for you
Positive learning experience is commonly reported, but billing and support problems are also frequent enough to warrant careful documentation and follow‑up.
Documentation checklist
What to save
- Subscription receipts or purchase confirmation emails (from STEEZY, Apple, or Google Play).
- Screenshots of subscription settings showing active/expired status and cancellation confirmations.
- Dates and timestamps of cancellation attempts and any error messages.
- Copies of all support requests and replies (ticket numbers, emails).
- Bank or card statements showing the charge(s) in question.
How to organise
- Keep files in a single folder (cloud or local) labelled with dates for quick reference.
- Include the platform (Web / iOS / Android) and purchase ID in each saved item.
Common mistakes
Assuming deleting the app cancels subscription
Many users mistakenly delete the STEEZY app and assume that stops billing. App deletion does not cancel subscriptions; you must cancel via the Web account page, Apple Subscriptions, or Google Play Subscriptions.
Expecting automatic refunds or a 14‑day cooling off
Some customers expect an automatic 14‑day refund. STEEZY’s policy does not provide that automatic right; refunds are discretionary and time‑limited to the most recent payment within 30 days.
Poor documentation and missed deadlines
Failing to keep receipts, screenshots or to request refunds within the stated 30‑day window makes resolution harder. Always document and act promptly.
Comparative recap
Quick comparison table
| Platform | Where to cancel | Refund route | Access after cancel | Typical refund timeline |
|---|---|---|---|---|
| Web (STEEZY web) | Profile → Account → Manage Subscription → Cancel | Request via STEEZY Support (per refund policy) | Access until end of billing cycle | Support‑issued refunds processed manually (varies) |
| iOS (Apple App Store) | iOS Settings → Subscriptions → STEEZY → Cancel | Request refund from Apple via Report a Problem | Access depends on Apple's handling; cancellation stops future charges | Apple handles timing (see Apple) |
| Android (Google Play) | Google Play Store → Subscriptions → STEEZY → Cancel | Request refund via STEEZY Support (per policy) | Access depends on billing period; usually until period end | Google/STE EZY refunds typically 5 - 10 business days to bank (may vary) |
Key takeaway
Cancel on the same platform where you subscribed, keep documentation, and follow the specified refund route for your platform (Apple vs STEEZY Support).
After cancelling
Immediate steps
- Save cancellation confirmation screen or email and keep the date and time.
- Check your bank/card statement the next billing date to ensure no further charge appears.
Where to get help
- STEEZY Help Center: https://steezy.zendesk.com/hc/en-us
- Refund policy: STEEZY Studio Refund Policy
- Cancel Web Subscription: Cancel Web Subscription
- Apple refunds: Report a Problem (Apple)
If STEEZY does not respond to a legitimate refund request, consider contacting your bank about a chargeback as a last resort and keep all supporting documentation.
Address
Official contact address
STEEZY, INC. (registered contact address): 309 E 8th Street, #305, Los Angeles, California 90014.
Notes on entities
Public records also reference STEEZY PTE. LTD. in Singapore for corporate registry purposes. For support and billing, follow the platform‑specific routes above.
Similar cancellation services
FAQ
Important warning regarding service limitations
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