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Cancel MONEYLION
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Moneylion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
How to Cancel Moneylion: Easy Method
What is Moneylion
Overview
Moneylion is a financial app offering products such as Credit Builder Plus, RoarMoney accounts, instant cash advances (Instacash), and managed investment services.
The service is primarily U.S.-facing in its published materials, but users in other countries may access the app and certain features subject to terms and availability.
Key services
Core features include memberships that unlock loans and credit reporting, instant advances for cash needs, and investment account options for small monthly fees.
Memberships and product terms are governed by Moneylion's online Terms of Service and product-specific terms.
How to cancel Moneylion
Cancel Credit Builder Plus via app
- Open the Moneylion mobile app.
- Tap your profile → Membership Benefits → tap the Settings icon → Manage Membership.
- Cancellation is allowed only if any Credit Builder Plus loan has been paid in full.
- No cancellation fees apply for Credit Builder Plus.
- Reference: Help Center: How to Cancel.
Other cancellation methods
- For full account deletion, request removal by contacting MoneyLion support via the app or the online support form.
- There are no country-specific app-store vs web instructions found; the published process refers to the in-app interface.
- If you subscribed through Apple App Store or Google Play, follow store-specific cancellation steps in addition to any in-app steps (if applicable).
What happens when you cancel
Access and features
Cancelling a membership removes the membership benefits at the end of the current billing period or immediately, per MoneyLion's posted process.
For Credit Builder Plus, losing membership may remove access to member-only loans and reporting tied to that product.
Renewal, billing and data
No cancellation fee is required for Credit Builder Plus per MoneyLion guidance; recurring billing should stop after cancellation.
Account data retention and deletion follow MoneyLion's terms; full account deletion requires a support request and may remove access to associated products like RoarMoney.
Will I get a refund?
General refund policy
MoneyLion does not publish a Nigeria-specific statutory refund or 14-day cooling-off right in its documentation.
Refunds and dispute handling may be governed by the payment processor or app store terms, in addition to MoneyLion's own policies.
Exceptions and special cases
- Instacash: Instacash is described as an advance and not a traditional loan; there is no general obligation to repay in the same way a loan would, so typical refund rules may not apply. See Instacash terms: Instacash Terms.
- Chargebacks/disputes: For payment disputes, MoneyLion may issue a temporary credit within 10 - 20 business days and resolve matters within up to 90 days according to dispute guidance found online.
- For cancelled memberships, MoneyLion indicates no fees for cancelling Credit Builder Plus; refunds depend on timing and the provider used for payment.
Moneylion plans and pricing
Pricing overview
MoneyLion lists prices primarily in USD in its public materials.
To confirm local pricing or currency conversion (for Nigeria), view the app on a Nigerian-configured App Store/Google Play or contact MoneyLion support.
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Credit Builder Plus | $19.99 / month | Monthly | Membership unlocking loans, credit reporting, rewards |
| Managed Investment Account | $1.00 / month | Monthly | Investment management ($1/mo for accounts up to $5,000) |
Your consumer rights in Nigeria
What MoneyLion documents show
No MoneyLion documentation was found that specifies Nigeria-specific consumer protections such as a statutory cooling-off period.
MoneyLion's general Terms of Service include arbitration clauses and state that changes take effect on notice or posting.
Practical steps and local rights
- Report unauthorized electronic transfers to MoneyLion promptly; MoneyLion's Electronic Fund Transfer terms indicate reporting unauthorized transfers within 60 days may affect liability.
- You can stop a scheduled transfer by notifying MoneyLion at least 3 business days before the transfer date (per their EFT terms).
- Consider contacting Nigeria's consumer protection authority or seeking legal advice for local statutory rights that may apply.
Customer experiences
Positive feedback
Many users praise the app for ease of use, budgeting tools, and credit-building features.
The Credit Builder Plus and InstantCash features are often described as helpful during financial shortfalls.
Negative feedback
- Recurring complaints include poor or unresponsive customer service and difficulty with refunds or cancellations.
- Other reported issues: hidden or overdraft fees, app glitches, frozen accounts, missing payments, and unresolved disputes.
Documentation checklist
Essential items to gather
- Account email and phone number used with MoneyLion.
- Screenshots of membership pages, billing statements, and the Manage Membership screen in the app.
- Payment receipts, transaction IDs, or bank/statement entries showing charges.
- Proof that any Credit Builder Plus loan was paid in full (if cancelling that membership).
- Copies of correspondence with MoneyLion support (timestamps, ticket IDs).
Why these items matter
Documentation helps expedite cancellations, supports refund or dispute claims, and provides evidence if funds are frozen or accounts are locked.
Keep records for at least several months after cancellation until any billing or dispute is fully resolved.
Common mistakes
Attempting cancellation before loan payoff
Users often try to cancel Credit Builder Plus while an associated loan is still outstanding; the membership can only be cancelled if relevant loans are paid in full.
Verify loan status in the app before initiating cancellation to avoid delays.
Assuming Instacash refunds or automatic credits
Expecting a standard refund for Instacash advances is a common error; Instacash is treated differently than typical purchases or refunds.
For disputes, follow MoneyLion's dispute process and keep evidence of the transaction.
Comparative recap
Quick product comparison
| Product / Action | How to cancel | Refund expected? | Notes |
|---|---|---|---|
| Credit Builder Plus | In-app: Profile → Membership Benefits → Settings → Manage Membership | Possible; no cancellation fee. Refunds depend on billing timing and provider. | Cancellation allowed only after any Credit Builder Plus loan is paid in full. |
| Instacash | No standard "cancel" - advances are managed via account; contact support for issues | Not a typical refund case; Instacash is not treated as a normal loan refund. | See Instacash terms for details: Instacash Terms. |
| Full account deletion | Request via MoneyLion support (in-app or support form/email) | Depends on outstanding balances and payment provider policies. | Full deletion may remove access to RoarMoney, Credit Builder, and investment services. |
After cancelling
Immediate steps
- Save confirmation screenshots or emails showing cancellation completion.
- Monitor your bank or card statements for any unexpected post-cancellation charges.
Helpful links and support
- How to cancel memberships: MoneyLion Help Center: Cancel Memberships
- Instacash terms: Instacash Terms
- MoneyLion terms and conditions: Terms & Conditions
- Electronic Fund Transfer details: EFT Terms
Address
Primary address
MoneyLion (primary address listed): 249 West 17th Street, 4th Floor, New York, NY 10011.
Support contact
Request cancellations or account deletion via the MoneyLion app support or the online help center. For account deletion specifically, contact MoneyLion support by the in-app form or support email as indicated in their help pages.