Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rocket Money service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Rocket Money: Easy Method
What is Rocket Money
Overview
Rocket Money is a subscription-management and personal-finance app that helps users find recurring charges, negotiate bills, and manage subscriptions.
The service offers a free tier plus a Premium option with additional features such as automated cancellation attempts and negotiation assistance.
How it works
Rocket Money links to your bank accounts to detect recurring payments and presents those subscriptions for review.
For some subscriptions Rocket Money can attempt cancellations on your behalf; for others it provides instructions so you can cancel directly.
How to cancel Rocket Money
Cancel via Google Play (Android)
- If your Rocket Money Premium subscription is billed through Google Play, cancel through the Google Play Store app or at play.google.com's "My subscriptions."
- Do not assume uninstalling the Rocket Money app cancels a Google Play subscription; you must cancel in Google Play.
Cancel via Apple App Store (iOS)
- If billed through the App Store, Rocket Money does not manage Apple subscriptions; cancel using Apple's subscription management on your iPhone/iPad or via your Apple ID settings.
- Follow Apple's subscription cancellation steps in iOS to stop renewals billed by Apple.
Cancel inside the Rocket Money app
- Open Rocket Money and go to the "Recurring" tab.
- Tap the three dots next to the subscription and choose "Cancel This For Me" to request Rocket Money attempt cancellation, or "View Instructions" to cancel manually. Rocket Money cancellation guide.
Cancel via the Rocket Money web interface
- On desktop, go to the "Recurring" tab → "View All".
- Click the three dots next to the subscription, choose "Cancel This For Me", and submit the form to request cancellation. Web cancellation instructions.
What happens when you cancel
Access and billing
Cancellations typically stop future renewals but your paid access usually continues until the end of the current billing period.
Rocket Money notes that cancellation requests may take up to 10 days to complete; some are processed the same day. Cancellation timing.
Data and accounts
Canceling a paid subscription does not automatically delete your Rocket Money account or the financial data you provided.
Check the app settings or support docs for instructions on deleting your account or removing linked accounts.
Will I get a refund?
Standard policy
Rocket Money’s published terms indicate there is no automatic entitlement to a refund after cancellation; payments generally continue until the end of the billing period.
Refunds are not guaranteed and are handled case-by-case according to Rocket Money’s policies.
Exceptions and alternatives
- Negotiation fees are generally non-refundable except for errors or where required by law.
- Prorated refunds for annual or prepaid plans are not promised, though support may consider requests on a case-by-case basis. (Summary based on public reporting.) Refund reporting.
- If you believe improper billing occurred, you can dispute charges through your payment provider (Apple, Google, or your bank) as an alternative route.
Rocket Money plans and pricing
Available plan information
Exact region-specific pricing for Nigeria was not found in public sources.
Public reporting indicates a U.S. "pay-what-you-want" model roughly in the $4 - $12/month range, but no Nigeria/EUR rates were located.
Pricing table
| Plan | Price | Notes |
|---|---|---|
| Premium | Varies | Region-specific pricing not publicly available; US pay-what-you-want reported. |
| Free | Varies | Basic subscription discovery and tracking features. |
Your consumer rights in Nigeria
Key legal protections
Nigeria’s Federal Competition and Consumer Protection Act 2018 (FCCPA) gives consumers rights to fair treatment, clear terms, and protection against deceptive practices.
Digital subscription services are covered; unclear pricing or misleading claims may be challenged under these rules.
How to seek redress
- If you feel misled or you experience unfair cancellation/refund practices, you may file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
- You may also pursue remedies under contract or misrepresentation principles, or dispute charges via your bank or app-store payment provider.
Customer experiences
Positive reports
Some users have praised Rocket Money for surfacing subscriptions they’d missed, helping them cancel unnecessary services and reduce costs.
Reddit posts describe the app as useful for discovering and cleaning up recurring charges. User comments.
Negative reports
Reviews on Trustpilot and other platforms include complaints about exaggerated savings, difficulty cancelling, and occasional failures to stop third-party subscriptions.
Users also raised concerns about security, the need to provide bank access, and instances of continued billing after cancellation. Trustpilot reviews.
Documentation checklist
What to gather before contacting support
- Account email and username used with Rocket Money.
- Proof of purchase: receipt from Rocket Money or app-store receipt (Google Play or Apple).
- Screenshot of the subscription entry inside the Rocket Money app or desktop "Recurring" tab.
Extra documents to speed resolution
- Bank or card statement showing the charge you want refunded or stopped.
- Any confirmation emails from Rocket Money or screenshots of cancellation attempts.
- Notes of dates and times you contacted support or used "Cancel This For Me".
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the Rocket Money app does not cancel subscriptions charged through Google Play or the App Store.
Always check the billing platform (Google Play or Apple) and cancel there if applicable.
Canceling the wrong account or platform
Some users cancel inside the app while being billed via Google Play or Apple; this can leave the actual subscription active.
Verify which merchant is billing you (check your bank statement or app-store subscriptions) before canceling.
Expecting automatic refunds
Many users expect a refund after cancelling; Rocket Money’s terms do not guarantee refunds and negotiation fees are typically non-refundable.
File a payment dispute with your bank or app-store if you believe a charge is unauthorized or incorrect.
Comparative recap
At-a-glance comparison
| Feature | Rocket Money | Typical alternatives |
|---|---|---|
| Pricing | Varies (US pay-what-you-want reported) | Fixed monthly/annual plans or free tiers with add-ons |
| Cancellation handling | Can attempt cancellations ("Cancel This For Me"); app-store subscriptions handled by Apple/Google | Some competitors only provide instructions or require manual cancellation |
| Refund policy | No automatic refunds; case-by-case, negotiation fees usually non-refundable | Varies - some services offer prorated refunds or trial periods |
| Subscription discovery | Automated detection via linked accounts; many users find missed subscriptions | Manual tracking or fewer automated connections |
| Data access concerns | Users report concerns about linking bank accounts and access levels | Alternatives may use read-only connections or manual imports |
After cancelling
Follow-up actions
Check the "Recurring" tab in the app for cancellation status updates and wait for email confirmations from Rocket Money or the app store.
If the cancellation was requested via Google Play or Apple, confirm in your app-store subscription list that the renewal has been stopped.
Useful links and next steps
- Rocket Money cancellation help: How do I cancel a subscription?
- Cancellation timing details: How long cancellations take
- If billed via Google Play, manage subscriptions: Google Play billed subscriptions
- For disputes with Apple or Google, contact the respective app-store support or your bank to dispute improper charges.
- To report deceptive practices in Nigeria, consider filing a complaint with the FCCPC.
Address
Known location data
An address found in public records: plot 128 Ikoyi layout, IKOYI, lagos, Nigeria.
Note: This may be domain-registration or publicly listed data and not an official correspondence or cancellation address for Rocket Money.
How to contact support
Use the in-app support channels, Rocket Money help center articles, or the app-store payment dispute processes for urgent billing problems.
Keep copies of receipts and correspondence when contacting support or pursuing disputes with payment providers or consumer authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.