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Sharemoney

Cancel SHAREMONEY

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To cancel Sharemoney,
please provide the information:
When do you want to cancel?
Nigeria

Cancellation service #1 in Nigeria

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Sharemoney Cancel Transaction | Postclic
Sharemoney
Sharemoney c/o Omnex Group, Inc., Attn: Customer Service, 580 Sylvan Ave LL‑A
07632 Englewood Cliffs U.S.A.
customerservice@sharemoney.com
Cancellation of Sharemoney contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Sharemoney service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Sharemoney
Sharemoney c/o Omnex Group, Inc., Attn: Customer Service, 580 Sylvan Ave LL‑A
07632 Englewood Cliffs , U.S.A.
customerservice@sharemoney.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Sharemoney: Step-by-Step Guide

What is Sharemoney

Overview

Sharemoney is an online international money transfer service that lets users send funds across borders via web and mobile apps.

The service facilitates currency conversion, payment processing, and disbursement to recipients, with terms governed by a User Agreement.

Core functions

Senders can initiate transfers from Web, iOS, or Android platforms and choose recipient payout options where available.

Sharemoney charges fees and may apply exchange rate margins; fee details and delivery times appear in the transaction flow and the User Agreement.

How to cancel Sharemoney

When you can cancel

You can cancel a transaction any time before the funds have been delivered to the recipient.

The platform used to initiate the payment (web, iOS, Android) does not change the right to cancel.

Step-by-step cancellation

  • Contact Sharemoney in writing or by phone as soon as possible before delivery.
  • Provide transaction details: order number, sender name, recipient name, and payment method.
  • Request cancellation explicitly and keep a record of the request (email, chat transcript, or call reference).
  • Wait for confirmation from Sharemoney that the order has been cancelled and that a refund will be issued.

What happens when you cancel

Access and processing

If your cancellation is accepted before delivery, Sharemoney stops further processing and marks the transaction as cancelled.

Access to recipient disbursement is blocked and no payout to the recipient should occur after a timely cancellation.

Data and records

Sharemoney will retain transaction records and cancellation confirmations according to its policies and regulatory requirements.

Keep copies of cancellation communications for your records and any follow-up with customer support or your payment provider.

Will I get a refund?

Refund policy

If you cancel before delivery, Sharemoney refunds the order amount, transaction fee, and applicable taxes to the original payment method in U.S. dollars.

Refunds are credited to the original payment method; the User Agreement specifies refunds in USD.

Exceptions and failures

  • If Sharemoney fails to process the order as instructed, you receive a refund of the principal plus all fees and taxes.
  • If Sharemoney cannot disburse funds as specified (for example, recipient bank failure) you receive a refund of the principal only.
  • Refund eligibility depends on whether the order was cancelled before funds were delivered to the recipient.

Sharemoney plans and pricing

Pricing summary

Sharemoney lists fees starting at $2.99 (USD) in its public information, but specific Euro or Nigeria‑focused pricing was not found.

Actual fees vary by corridor, amount, payment method, and exchange rates shown at the time of the transaction.

Plans table

Plan Price / Fee
Standard Varies
Express / Premium Varies

Your consumer rights in Nigeria

Legal protections

Under Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018, blanket no‑refund policies are generally illegal.

The law requires businesses to offer fair, transparent refund and return terms when services are defective, misrepresented, or not fit for purpose.

How this applies to Sharemoney

Sharemoney's cancellation-and-refund policy (refunds before delivery) aligns with consumer protection principles under Nigerian law.

However, Sharemoney does not publish Nigeria‑specific terms publicly, so local rights may require asserting FCCPA protections if problems arise.

Customer experiences

Positive feedback

Many customers report fast, reliable, and user‑friendly transfers with low fees and transfers completed in hours.

Customer service is often described as helpful and attentive in positive reviews.

Negative feedback

Some users report delays where money leaves the sender account immediately but arrival to recipients can take hours or days.

Complaints also include unclear fee presentation, occasional poor responsiveness, and website or navigation difficulties.

Documentation checklist

What to include when requesting cancellation

  • Order or transaction number
  • Sender full name and contact details
  • Recipient name and payout details
  • Payment method used (card/bank) and date/time of transaction
  • Proof of your cancellation request (email or call reference)

Supporting documents for refunds

  • Bank or card statement showing the debit (if applicable)
  • Any communication from Sharemoney confirming cancellation or explaining delay
  • Screenshots of transaction status or error messages

Common mistakes

Waiting too long to act

Delaying a cancellation request until after funds are delivered will usually make the transaction non‑cancelable and ineligible for a refund.

Act immediately if you need to stop a transfer; timing is the critical factor for refund eligibility.

Missing or incomplete information

Failing to supply the transaction number, correct recipient details, or proof of payment slows processing of cancellations and refunds.

Always provide full transaction details and retain confirmation of your cancellation request to avoid disputes.

Comparative recap

Key differences at a glance

The following table summarizes Sharemoney's cancellation and refund features versus common expectations from other money transfer services.

Use this as a quick checklist when evaluating or initiating cancellations.

Comparison table

Feature Sharemoney Typical competitor
Cancel before delivery Allowed; full refund (amount, fees, taxes) if not paid out Often allowed, varies by provider and payout status
Platform matter (app vs web) No; platform does not affect cancellation rights Generally no, but app store policies can complicate some purchases
Refund destination Original payment method in USD Often original method; currency may vary
Failure to disburse Refund principal only if Sharemoney cannot disburse Varies; some refund fees as well, depends on provider policy

After cancelling

Next steps

After cancellation, monitor your payment method for the refund credit and save Sharemoney's confirmation communications.

If the refund does not appear within a reasonable time, contact Sharemoney support and your bank or card issuer with evidence.

Helpful links

Address

Sharemoney mailing address

Sharemoney c/o Omnex Group, Inc., Attn: Customer Service

580 Sylvan Ave LL-A, Englewood Cliffs, NJ 07632, U.S.A.

Contact reminders

There is no separate Nigerian postal address listed publicly; use the address above or contact Sharemoney via the channels provided in their User Agreement.

Keep records of all communications, including dates, times, and names of representatives you speak with.

FAQ

To cancel your Sharemoney transaction, you need to provide your order number, sender name, recipient name, and payment method. Contact Sharemoney in writing or by phone to request the cancellation.

Yes, you can cancel your Sharemoney transaction regardless of whether you used the web, iOS, or Android platform. Just ensure you cancel before the funds are delivered.

If you cancel your Sharemoney transaction before delivery, the transaction will be marked as cancelled, and you will receive a refund of the order amount, transaction fee, and applicable taxes.

Yes, if you cancel your Sharemoney transaction before delivery, you will receive a full refund to your original payment method in USD, including transaction fees and taxes.

If you encounter issues while trying to cancel your Sharemoney transaction, ensure you keep records of your cancellation request and contact Sharemoney customer support for assistance. You can reach them via the contact details on your bill or contract.