Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ynab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel YNAB: Easy Method
What is YNAB
Overview
YNAB (You Need A Budget) is a subscription budgeting app that helps you assign every unit of currency a job and track spending against budgets.
Core purpose
It focuses on rule-based budgeting, education, and regular reconciliation rather than automatic bank-driven forecasts.
How to cancel YNAB
Cancel when purchased on the web (direct)
- Log in to YNAB on the web.
- Go to Account Settings.
- Click "Cancel your subscription" and follow prompts; you keep access until the end of the billing cycle.
- Or email help@ynab.com to request cancellation.
Cancel when purchased via Apple App Store (iOS)
- Open the YNAB mobile app → Settings → Manage Subscription in iTunes, or manage directly in Apple ID subscriptions.
- Apple controls billing and refunds for App Store purchases; follow Apple’s cancellation steps.
Cancel when purchased via Google Play Store (Android)
- Open the Google Play Store app → tap your Google account icon → Payments & subscriptions → Subscriptions.
- Select YNAB and cancel; Google Play manages the subscription and refunds per its rules.
What happens when you cancel
Access and billing
When you cancel a subscription purchased directly from the web, you retain access to YNAB until the end of your current billing period.
Account and data retention
Your account data remains intact after cancellation unless you explicitly delete the account.
Data retention follows YNAB’s policies detailed in its terms and help pages.
Will I get a refund?
Direct web purchases (annual subscription)
- After the 34-day free trial, if you cancel an annual subscription and delete your account, YNAB may provide a prorated refund for unused time under its "Don't Pay for Time You Don't Use" policy.
- Refunds for direct purchases are subject to YNAB’s discretionary policies and account verification.
Third-party app stores and exceptions
- Purchases made through Apple App Store or Google Play are subject to those stores' refund and cancellation rules, not YNAB’s.
- EU/EEA/UK consumer rules may give a 14-day cooling-off right in some cases, but once service begins (access to YNAB), full refunds may not apply.
YNAB plans and pricing
Available plan types
Official YNAB pricing is quoted in USD on YNAB’s site for direct purchases.
Exact Nigeria-specific pricing is not published; use the official checkout to see current pricing for your currency.
Summary table
| Plan | Billing cadence | Price |
|---|---|---|
| Monthly | Monthly | Varies |
| Annual | Yearly | Varies |
| Free trial | 34 days (typical) | Varies |
Your consumer rights in Nigeria
Local consumer protection
Nigeria’s consumer protection framework differs from EU/EEA law; automatic 14-day cooling-off rules that apply in the EEA may not apply in Nigeria.
Practical options for Nigerians
- Check whether you purchased via Apple or Google - those stores have their own refund channels you can try.
- If you paid by card, contact your bank about chargeback or dispute options if you believe you are due a refund.
- For formal complaints, consult the Federal Competition and Consumer Protection Commission (FCCPC) or legal counsel for country-specific advice.
Customer experiences
Positive feedback
- Some Nigerian reviewers praise YNAB’s rule-based approach for giving each naira a job and improving financial control.
- Globally, many users report better saving habits and strong educational resources; Trustpilot scores are generally high.
Common criticisms
- Nigerian users commonly note no bank synchronization for local banks and a steeper learning curve for beginners.
- Other complaints include subscription cost concerns (exchange rates), occasional sync interruptions, and limited local reporting features.
Sources: DalynFinance.ng, Trustpilot, Reddit commentary summarised from public reviews.
Documentation checklist
Essential items before you cancel
- Account email and username used with YNAB.
- Payment method details (card last four digits or app store account).
- Subscription receipt or order confirmation.
Helpful extras to speed up requests
- Date of purchase or renewal and billing cycle end date.
- Screenshots of active subscription in YNAB or app store subscription page.
- If requesting a refund, include reasons and any supporting evidence.
Common mistakes
Cancelling the wrong place
Many users cancel the YNAB app but forget to cancel the subscription in the App Store or Google Play (or vice versa).
Always verify which vendor charged you (YNAB, Apple, or Google) before cancelling.
Expecting immediate or full refunds
Expecting an immediate full refund after cancellation is a frequent error; YNAB’s policy allows prorated refunds for certain direct annual cancellations, while app stores govern their own refunds.
Deleting the app without cancelling the subscription will not stop recurring billing.
Comparative recap
Quick feature comparison
| Feature | YNAB | Typical alternatives |
|---|---|---|
| Pricing | Varies (USD-based subscription) | Free freemium apps or lower-cost subscriptions |
| Bank sync in Nigeria | Limited or no direct sync for many Nigerian banks | Some local apps offer direct bank connections |
| Learning curve | Steeper; rule-based method | Some alternatives are more beginner-friendly |
| Refunds | Prorated refunds possible for direct annual cancellations; app store purchases follow store policies | Varies by vendor and store |
How to choose
Pick YNAB if you want strict rule-based budgeting and strong educational support.
Consider alternatives if you need native Nigerian bank sync or lower-cost options.
After cancelling
Immediate steps
- Confirm cancellation receipt or screenshot from the platform where you cancelled (web, Apple, or Google).
- Check your billing statement over the next cycle to ensure recurring charges stopped.
Support and links
Address
Corporate headquarters
You Need A Budget, LLC, 770 East Main St, Suite 236, Lehi, Utah 84043, USA.
Correspondence and support
For support or formal notices, use the support email help@ynab.com or visit the help pages linked above.
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FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
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