Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ladbrokes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ladbrokes: Easy Method
What is Ladbrokes
Overview
Ladbrokes is a sports betting and gaming operator offering online sportsbooks, casino games and account-based wagering services.
It operates under standard online gambling terms and provides account management, deposits and withdrawals through its platform.
Availability in Nigeria
Ladbrokes primarily serves customers in markets where it is licensed; some UK-facing contact channels and terms reference the UK and may not work in Nigeria.
If you use Ladbrokes from Nigeria you should confirm local legality and payment method availability before opening or closing an account.
How to cancel Ladbrokes
Cancel via your account settings
- Log in to your Ladbrokes account and open Account Settings.
- Find the account closure or delete-account option and follow on-screen steps.
- Request withdrawal of any remaining balance before or during closure.
Cancel via customer support
- Contact customer support by live chat, email or telephone. For example, UK telephone: 0800 731 6191 (may not work in Nigeria).
- Provide your account details and explicitly request account closure and withdrawal instructions.
- Ask for confirmation of closure and any next steps (withdrawal timeline, unresolved bets, reactivation policy).
What happens when you cancel
Access and account state
After you close your account you will generally lose access to betting features, account history and promotional eligibility.
Access to some records may remain available for regulatory or dispute-resolution purposes, subject to Ladbrokes' data retention policies.
Open bets and reactivation
Any unresolved active bets remain valid and will be settled before final closure; stakes are not automatically returned unless bets are voided.
You can reactivate a closed account by contacting customer support, but a 24‑hour cooling‑off period applies before you can use it again.
Will I get a refund?
Refund policy overview
Closure or cancellation does not automatically trigger a refund or a statutory "cooling‑off" return like a 14‑day right.
Any remaining balance must be actively withdrawn by you following the platform's withdrawal procedures.
Exceptions and conditions
- Withdrawals are processed via Ladbrokes' closed‑loop payment system - typically returned to the original deposit method.
- International bank transfer fees may apply and are usually charged to the user.
- Withdrawals may be delayed or withheld pending identity/payment verification or if payments are not cleared.
Ladbrokes plans and pricing
Available pricing information
No standard subscription prices or recurring plans denominated for Nigeria were found in official sources for 2024 - 2025.
Promotions and bonus conditions (for example bonus amounts shown in EUR) may appear, but standard pricing plans are not published.
Summary table
| Plan | Price |
|---|---|
| Standard account access | Varies |
| Promotions / Bonuses | Varies |
Your consumer rights in Nigeria
Local legal context
Gambling regulation and consumer protections in Nigeria differ by state and the type of service provided; local law may restrict or regulate online betting.
You should check Nigerian law and any applicable state rules before using or cancelling betting services.
Practical consumer rights
- You have the right to request withdrawal of your funds subject to verification checks.
- Operators may delay or withhold withdrawals while identity, source-of-funds or payment verification is pending.
- If you self‑exclude, Ladbrokes states it will return held funds within ten working days via your active payment method, though unresolved bets may delay this.
Customer experiences
Positive reports
Some users report successful assistance from customer support for deleting accounts created in error or by unauthorized users.
Community posts indicate support can be reached via email (for example support@ladbrokes.com) and may help with account removal.
Negative reports
Public reviews cite issues with payouts, misleading promotions, account closures and slow or unhelpful customer support.
Sites such as TrustPilot and ComplaintsBoard show recurring complaints about dispute resolution and trust concerns; technical glitches and unsettled bets are also reported.
Documentation checklist
Identity documents
- Valid government ID (passport, national ID card or driver’s licence).
- Proof of address (utility bill or bank statement dated within the last 3 months).
Payment and account evidence
- Copy of the card used for deposit (showing first and last 4 digits) or bank statement showing the deposit.
- Account username, registered email address and any correspondence or support reference numbers.
Common mistakes
Not withdrawing your balance
A common mistake is closing the account without first requesting withdrawal of remaining funds.
Always request withdrawal and confirm processing before finalising closure.
Expecting automatic refunds or immediate processing
Assuming closure triggers an automatic refund or instant transfer can cause delays and frustration.
Withdrawals follow the closed‑loop policy and may be delayed for verification or by banking fees.
Comparative recap
Key aspects compared
| Feature | Ladbrokes (what to expect) | Typical industry expectation |
|---|---|---|
| Cancellation methods | Account settings, live chat, email, telephone (UK number may not work in Nigeria) | Similar: online settings + support contact; local numbers vary |
| Refunds / remaining balance | No automatic refunds; withdraw via original payment method | Many operators also require withdrawal to original method, but practices vary |
| Withdrawal limitations | Closed‑loop withdrawals; international fees may apply; verification checks can delay | Industry: verification common; payment options and fees vary by operator |
| Customer support experience | Mixed: some helpful support reports, but public complaints about slow or poor resolution | Mixed across industry; responsiveness differs by operator and region |
After cancelling
Confirmations and next steps
Keep written confirmation of account closure and any withdrawal reference numbers for your records.
Monitor the payment method you used for the returned balance and follow up promptly if funds do not arrive.
Useful links and contacts
- Ladbrokes Terms & Conditions
- Live chat or support email (for example support@ladbrokes.com) - request written closure confirmation.
- If you are in Nigeria, check local consumer protection resources and your bank’s policies for international transfers.
Address
Registered office
7th Floor, One Stratford Place Westfield Stratford City Montfichet Road
London E20 1EJ
Notes on correspondence
Use the registered address for formal written complaints or legal notices where required.
For account closures and withdrawals, customer support channels (live chat, email) are usually faster than postal mail.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.