Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Classpass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel ClassPass: Easy Method
What is ClassPass
Overview
ClassPass is a subscription service that lets members book fitness classes, studios, and wellness experiences through a single account. It operates by selling memberships and credits that members use to reserve classes worldwide.
How it works in Nigeria
ClassPass displays pricing and availability based on your selected location; in Nigeria the app or website should show local options and currency. Memberships renew automatically until you cancel them following ClassPass procedures.
How to cancel ClassPass
Cancel via website
- Sign in at the ClassPass website, click your initial, choose Account → Settings → “Cancel your membership” and follow the on-screen prompts.
- See the official instructions at help.classpass.com.
Cancel via app or postal option
- In the ClassPass app tap Profile → Settings → under Billing tap “Cancel my membership” and follow prompts.
- If you prefer a written notice, send to: 101 E. Front Street, Suite 202, Missoula, MT 59802, Attention: ClassPass Customer Support - Cancellation Notice.
What happens when you cancel
Access and bookings
Cancellation typically prevents future renewals; you usually retain access until the end of the paid period unless you cancelled a trial. Trials often end immediately and you may lose trial credits and scheduled classes.
Confirmation and records
ClassPass sends a cancellation confirmation by email once the request is processed. Keep that email and any screenshots as proof of cancellation and the date submitted.
Will I get a refund?
General refund policy
- Membership fees, top-up credits, and add-on packs are generally non-refundable.
- ClassPass states it does not refund unused credits or past months’ membership fees except where regional terms or special circumstances apply.
Exceptions and regional rules
- EU/EEA: You may have a 14-day right to cancel initial sign-up and receive a full refund unless you already began the service, in which case a proportional deduction applies (classpass.com).
- Some regions (examples: Brazil, Japan, New Zealand) may offer a refund of the first prepaid period if cancelled within a short window (e.g., 5 days) - check local terms (classpass.pt).
- Other exceptions can include relocation, disability, or death where ClassPass may provide remedies under specific terms.
ClassPass plans and pricing
Plans overview
| Item | Details |
|---|---|
| Membership plans | Varies - see the app or website for Nigeria-specific plans |
| Top-up credits / add-ons | Varies - available in-app or online |
| Displayed currency | Varies - ClassPass typically shows local currency (likely NGN) in Nigeria |
How to view exact prices
Open the ClassPass app or website, set your location to Nigeria, and view plan details to see exact pricing and any local taxes or fees. The app displays up-to-date membership options for your location.
Your consumer rights in Nigeria
Local legal context
Verified ClassPass terms reference specific regional consumer rights (EU/EEA, NZ, etc.), but there is no ClassPass-supplied Nigeria-specific cooling-off detail in the provided data. Local consumer protection laws in Nigeria may apply separately.
Practical steps to enforce rights in Nigeria
- Check ClassPass terms shown when you signed up for any region-specific refund or cooling-off information.
- If you believe you are entitled to a refund, contact ClassPass support, keep documentation, and consider contacting your bank or card issuer to request a charge reversal if appropriate.
Customer experiences
Positive reports
Some users have successfully obtained refunds by quoting ClassPass terms (for example, within a 14-day window) in chat or support messages. These cases suggest clear documentation helps.
Negative reports
- Complaints include unexpected charges, difficulty cancelling, and slow or unresponsive customer service (trustpilot.com).
- Other issues reported: glitches with trials becoming subscriptions, lost unused credits, and slow resolution of venue closures or credit problems (reddit.com).
Documentation checklist
What to gather before contacting support
- Account email and membership ID (if available).
- Payment receipts, bank statements showing charges, and date of first payment.
- Screenshots of cancellation attempts, trial terms, or booking pages.
What to keep after cancelling
- Cancellation confirmation email or screenshot from the app/website.
- Any correspondence with ClassPass support and reference numbers.
Common mistakes
Missing the cancellation window
Many members forget to cancel at least 48 hours before the renewal date and are charged for the next cycle. Check your renewal date and submit cancellation early to avoid unwanted charges.
Not saving confirmation
Failing to save or screenshot the cancellation confirmation can make disputes harder to resolve. Always keep the cancellation email or app confirmation as proof.
Comparative recap
Quick comparison
| Method | How to cancel | Timing to avoid next charge | Refund likelihood |
|---|---|---|---|
| Website | Account → Settings → “Cancel your membership” | At least 48 hours before renewal | Generally no, except regional cooling-off rules |
| App | Profile → Settings → Billing → “Cancel my membership” | At least 48 hours before renewal | Generally no, except regional cooling-off rules |
| Postal notice | Send written cancellation to the support address | Allow extra time for delivery - send well before 48-hour cutoff | Generally no, but useful for formal records |
Key takeaway
Cancel via the app or website for the fastest processing and keep confirmation; refunds are limited and depend on regional rules.
After cancelling
Immediate steps
Check your email for the cancellation confirmation and keep it. Verify that access and billing stop at the expected date shown in your confirmation.
Where to get help
- Official cancellation help: ClassPass cancellation guide.
- Refund policy summary: ClassPass refund policy.
Address
Postal address for cancellation notices
101 E. Front Street, Suite 202, Missoula, MT 59802, Attention: ClassPass Customer Support - Cancellation Notice
Notes for sending by post
- Include your account email, full name, and date you want the membership to end.
- Send well before your renewal date to allow for delivery time and retain proof of postage.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.