Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fitcoach service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fitcoach: Easy Method
What is Fitcoach
Overview
Fitcoach is a personalised home fitness app that provides tailored workouts, reminders and progress tracking. It is offered via a web subscription and native mobile apps on Android (Google Play) and iOS (App Store).
Key features
The service focuses on equipment-free routines, adjustable intensity and habit reminders to support regular exercise. Feature sets and pricing vary by platform and plan.
How to cancel Fitcoach
Cancel on the web
- Sign in to your account and go to Account Settings → Subscription.
- Use the subscription controls to cancel or email support@fit-coach.io for help.
- Cancel at least 24 hours before the next billing cycle to avoid renewal; cancellation takes effect at the end of the current period.
- Support article: support.fit-coach.io.
Cancel on Android and iOS
- Android (Google Play): Cancel via your Google Play account → Subscriptions. The developer cannot cancel it for you.
- iOS (App Store): Cancel via your Apple ID subscriptions in iOS Settings. The developer cannot manage subscriptions for App Store purchases.
- See platform FAQ pages for guidance: Android, iOS.
What happens when you cancel
Access and renewal
Your cancellation stops automatic renewal but access continues until the end of the paid period. After the current period ends you will no longer be billed and premium features will end.
Account data and retention
Account data and progress are typically retained according to the app's data policy unless you request deletion. Contact support if you want account removal details or data export.
Will I get a refund?
Web purchases (14-day withdrawal)
For web subscriptions, the Terms and Conditions provide a 14-day statutory right of withdrawal (cooling-off) from contract conclusion. Refunds must be issued within 14 days to the original payment method.
Reference: Terms and Conditions.
Platform purchases and exceptions
- Google Play purchases: Request refunds via Google Support; the developer cannot issue refunds directly.
- App Store purchases: Request refunds via Apple Support; the developer cannot process these refunds.
- Exceptions can occur for trial offers, promotional charges or billing disputes - check platform policies and keep receipts.
Fitcoach plans and pricing
Available plans
| Plan | Price (NGN ≈ EUR) | Period | Features |
|---|---|---|---|
| 1 Week Subscription | ₦3,600.00 ≈ €2.16 | Weekly | Full access during one week |
| 1 Week Subscription (alt) | ₦5,400.00 ≈ €3.24 | Weekly | Alternative price tier |
| 6 Month Subscription | ₦15,700.00 ≈ €9.42 | 6 months | Half-year subscription |
| 1 Year Premium | ₦21,700.00 ≈ €13.02 | Annual | Full year premium access |
Pricing notes
Prices are taken from the Nigeria App Store in-app listings and show approximate EUR equivalents based on average 2025 exchange rates. Exact features per plan may vary by platform.
Your consumer rights in Nigeria
Local rights overview
Nigerian consumers are protected by local consumer law and authorities such as the Consumer Protection Council. Specific statutory protections may apply to digital subscriptions bought in Nigeria.
How platform and web rules interact
- Web purchases: 14-day withdrawal under the web terms applies where the web contract governs the sale.
- Platform purchases: Google and Apple refunds/cancellations are governed by their own policies and procedures.
- When in doubt, keep receipts and contact local consumer protection bodies for disputes that cannot be resolved with the developer or platform.
Customer experiences
Positive feedback
- Users report convenience and effective tailored workouts without equipment.
- Many praise variety, adjustable intensity and helpful reminders for motivation.
Common complaints
- Frequent reports of unexpected charges after trials and difficulty cancelling subscriptions.
- Some users report billing continuing after cancellation attempts and poor customer service in certain cases.
Documentation checklist
What to gather before contacting support
- Account email or username used for the subscription.
- Payment receipt or bank/ card statement showing the charge.
- Subscription ID, transaction ID or order number from the platform or web receipt.
How to present the information
- Include dates of sign-up, billing and any cancellation attempts in your message.
- Attach screenshots of receipts and subscription pages where available to speed up resolution.
Common mistakes
Billing timing errors
Not cancelling at least 24 hours before the next billing cycle often results in an unwanted renewal charge. Check renewal dates and set a calendar reminder at least 48 hours before renewal.
Platform confusion and documentation gaps
Trying to cancel an App Store or Google Play purchase via the web account or the developer can fail. Refund requests without receipts or transaction IDs are harder to resolve - always keep proof of purchase.
Comparative recap
Quick comparison table
| Method | How to cancel | Who handles refunds | Notice period | Access after cancel |
|---|---|---|---|---|
| Web | Account Settings → Subscription or email support@fit-coach.io | Developer (web terms) - 14-day withdrawal applies | At least 24 hours before next billing | Access until end of current paid period |
| Android (Google Play) | Google Play account → Subscriptions | Google Support handles refunds | Follow Google Play subscription settings | Access depends on Google Play subscription status |
| iOS (App Store) | Apple ID subscriptions in iOS Settings | Apple Support handles refunds | Follow App Store subscription settings | Access depends on App Store subscription status |
Key takeaways
- Cancel via the same platform you used to subscribe to avoid errors.
- Keep receipts and transaction IDs to support refund or dispute requests.
- Platform purchases route refunds through Google or Apple; web purchases may qualify for a 14-day refund under the web terms.
After cancelling
What to check immediately
Confirm cancellation by checking your subscription status in the app or web account and save any confirmation emails. Verify that no future billing is scheduled in your payment method.
Useful links and next steps
- Fitcoach web support article: support.fit-coach.io
- Fitcoach Android FAQ: fitcoach.fit (Android)
- Fitcoach iOS FAQ: fitcoach.fit (iOS)
- Terms and Conditions (web): fitcoachs.org
- Google Support (refunds): Google Play refunds
- Apple Support (refunds): Request a refund from Apple
Address
Registered postal address
Broadleys, Wiltown, Curry Rivel, Langport, England, TA10 0JF.
Support contact
For account and billing questions contact: support@fit-coach.io.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.