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I hereby notify you of my decision to terminate the contract relating to the Les Mills service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Les Mills: Easy Method
What is Les Mills+
Overview
Les Mills+ is the digital subscription service from Les Mills that streams instructor-led workouts, on-demand classes, and training programs.
It is offered as a recurring subscription through the web, iOS App Store, Google Play, or via resellers and clubs.
Service highlights
Subscribers get access to a library of classes, programmes and instructor-led sessions across multiple fitness formats.
New customers may be offered a 14-day free trial to evaluate the service before recurring billing begins.
How to cancel Les Mills+
Cancel via web (direct subscription)
- Go to lesmillsplus.com and log into your account.
- Open My Account → Subscription Details → Cancel Subscription.
- After cancellation you retain access until the end of the paid period.
- Guide reference: cancelgpt.co.
Cancel via iOS (Apple App Store)
- On your iPhone/iPad open Settings → tap your Apple ID → Subscriptions.
- Find LES MILLS+ in the list → tap Cancel Subscription → confirm.
- Access continues until the end of the current paid period.
- Official support: Les Mills support (Apple).
Cancel via Android (Google Play) or app
- Open Google Play Store → Payments & Subscriptions → Subscriptions → select LES MILLS+ → Cancel Subscription.
- Or open LES MILLS+ app → Profile → Settings → My Account → Subscriptions → Cancel.
- Official guide: Les Mills support (Google Play).
Cancel via reseller or club
- If you subscribed through a gym, reseller or third-party provider, you must cancel directly with that provider.
- Les Mills cannot cancel subscriptions taken out through third parties on your behalf.
- See: Les Mills support (resellers).
What happens when you cancel
Access after cancellation
When you cancel any Les Mills+ subscription you keep full access until the end of the paid billing period.
No immediate loss of access occurs at the moment of cancellation unless platform rules dictate otherwise.
Billing and renewal
Cancellation stops future recurring billing but does not provide retroactive refunds for the current paid period.
Ensure the platform (web, Apple, Google Play, reseller) confirms cancellation to avoid unexpected renewals.
Account data
Your account and viewing history typically remain available after cancellation, but access to streaming content ends when the paid period ends.
If you want to delete or modify account data, check the account settings or contact support for further steps.
Will I get a refund?
Standard refund policy
Les Mills' global terms state there are no refunds once a subscription is purchased; cancellation only stops future billing.
There are no pro‑rata refunds for unused time after cancelling a paid subscription.
Trial period and exceptions
- New customers may receive a free 14-day trial. Cancel before the trial ends to avoid charges.
- You must cancel at least 24 hours before the trial ends or before renewal to avoid automatic billing.
- Equipment or merchandise purchases have separate return/refund windows (typically 14 - 30 days depending on region) and are not governed by the subscription refund policy.
Les Mills+ plans and pricing
Available plans (sample from regional App Stores)
| Plan | Price | Period | Source / Notes |
|---|---|---|---|
| Premium Monthly (Egypt App Store) | EGP 999.99 | Monthly | Egypt App Store listing |
| Base Monthly (Egypt App Store) | EGP 499.99 | Monthly | Egypt App Store listing |
| Premium Annual (Egypt App Store) | EGP 5,999.99 | Annual | Egypt App Store listing |
| Base Annual (Egypt App Store) | EGP 2,999.99 | Annual | Egypt App Store listing |
| Premium Monthly (Ghana App Store) | USD 29.99 | Monthly | Ghana App Store listing |
| Premium Annual (Ghana App Store) | USD 179.99 | Annual | Ghana App Store listing |
| Base Annual (Ghana App Store) | USD 98.99 | Annual | Ghana App Store listing |
| Base Monthly (Ghana App Store) | USD 14.99 | Monthly | Ghana App Store listing |
Currency and Nigeria note
There are no exact EUR or Naira prices provided in these listings; regional App Stores use local currencies such as EGP or USD.
Check the Nigerian App Store or convert prices from USD/Egyptian listings to Naira for an estimate of local cost.
Your consumer rights in Nigeria
Legal overview
Digital subscription services in Nigeria are generally subject to consumer protection rules that prohibit misleading practices and require clear terms.
However, global terms from providers like Les Mills may limit refunds and specify cancellation only stops future billing.
Practical steps for Nigerian consumers
- Use the free 14‑day trial to evaluate the service before being charged.
- Document purchase method (web, Apple, Google Play, reseller) and keep receipts.
- If problems arise, record communications, timestamps and screenshots to support complaints under local consumer protection frameworks.
Customer experiences
Positive feedback
Some users report Les Mills On Demand as "brilliant, affordable" with motivating instructors and a strong class library.
Positive reviews highlight instructor quality and value for money for certain subscribers.
Negative feedback and common issues
- Complaints include unexpected subscription expiry, pricing changes without notice, and access reliability problems.
- App instability has been reported: crashes, offline playback failures, clunky navigation, and login/subscription recognition errors.
- Instructor-program and gym-related frustrations include slow support responses and issues with class formats or long-term prepaid memberships.
Sources: Trustpilot and Reddit user reports summarised from public posts.
Documentation checklist
- Account email and username used for the subscription.
- Receipt or payment confirmation showing date and amount charged.
- Screenshots of subscription page in-app or on the web (Subscription Details).
- Cancellation confirmation (email or in‑app confirmation) and date/time stamped.
- Trial start and scheduled renewal dates, if applicable.
- Any error messages, app crash screenshots, or communication with support.
- If purchased via a reseller/club, any contract or membership terms from that provider.
Common mistakes
Timing errors
Waiting until the trial end day to cancel can lead to automatic billing; cancel at least 24 hours before the trial ends.
Not checking the exact billing cycle or local timezone can result in unintentional renewals.
Platform confusion
Attempting to cancel on the Les Mills website when subscription is managed by Apple, Google Play, or a gym will not stop charges.
Always identify where you originally subscribed (App Store, Play Store, web, reseller) and cancel through that platform.
Comparative recap
| Method | How to cancel | Refund | Access after cancel | Notes |
|---|---|---|---|---|
| Web (lesmillsplus.com) | My Account → Subscription Details → Cancel Subscription | No refunds; stops future billing only | Access until end of paid period | Web guide |
| Apple App Store (iOS) | Settings → Apple ID → Subscriptions → LES MILLS+ → Cancel | No refunds from Les Mills; App Store refund rules apply separately | Access until end of paid period | Apple support |
| Google Play (Android) | Play Store → Payments & Subscriptions → Subscriptions → LES MILLS+ → Cancel | No refunds; Google Play refund rules may apply | Access until end of paid period | Google support |
| Reseller / Club | Contact the gym or reseller that sold the subscription | Subject to reseller/club terms; Les Mills cannot refund third-party sales | Depends on provider terms | Cancel directly with the provider; see Les Mills reseller guidance |
After cancelling
What to check
Confirm you receive a cancellation confirmation email or in-app message showing the cancellation date and end of access date.
Monitor your bank or card statement to confirm no further renewals are charged after the end date.
Useful links and next steps
- Les Mills Apple guide: Apple Store cancellation
- Les Mills Google Play guide: Google Play cancellation
- General cancellation walkthrough: cancelgpt.co
- Payments & refunds info: Les Mills payments & refunds
- Shop returns & purchase terms (equipment): shop.lesmills.com
Address
Corporate address (mailing)
Les Mills United States Trading, Inc.
433 W Van Buren St. Suite 11-K, Chicago, IL 60607
How to use this address
Use the corporate address for formal notices referenced in purchase terms or arbitration clauses if required by those terms.
For subscription cancellations and support, use the in-app or platform cancellation routes first and contact support via the official help pages linked above.