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Cancellation service #1 in Nigeria
Mad Muscles is a workout and meal-plan app provided by AmoApps Limited that offers guided training plans, nutrition guidance, and subscription access to digital fitness content.
The service is available on iOS, Android and via the Mad Muscles website, and it uses recurring subscriptions for access to premium features.
Subscriptions can be sold through three channels: Apple App Store (iOS), Google Play Store (Android) and direct sales on the Mad Muscles website.
The app operator is AmoApps Limited, based in Cyprus; corporate correspondence can be sent to their registered address (see Address section).
When you cancel an active subscription, you typically retain access until the end of the current billing period.
Access does not usually end immediately unless specified by the store or plan terms.
Auto-renewal will be turned off after a successful cancellation and you should not be charged again for the next period.
For store purchases (Apple/Google), the store controls renewal and billing records; for website purchases, Mad Muscles manages renewal settings.
Cancelling a subscription does not necessarily delete your account or personal data; account retention terms are set by Mad Muscles' policy.
To remove your data completely, contact Mad Muscles support and request account deletion following their process.
Mad Muscles generally considers subscriptions non-refundable unless specific conditions apply or the store issues a refund.
Refunds for purchases made through Apple or Google must be requested from those stores; Mad Muscles cannot directly issue store-based refunds.
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| 1 Month Subscription | €8.64 | Monthly | Access to workouts and meal plans for one month |
| 3 Months Subscription | €17.34 | Quarterly | Access to workouts and meal plans for three months |
| 1 Year Subscription | €57.94 | Annual | Access to workouts and meal plans for one year |
Prices above are shown in euros as provided and based on an approximate NGN↔EUR conversion used in source data.
Actual amounts charged to Nigerian cards or stores may vary due to exchange rates, local taxes or store fees.
Nigerian consumer protection principles require clear, accurate information and fair contract terms, including proper disclosure of pricing and renewal terms.
Hidden charges or deceptive practices may violate consumer protection laws and give rise to complaints or enforcement actions.
Some consumer laws grant a cooling-off right (commonly 14 days in many jurisdictions); check local statutory rules that may apply under Nigeria’s consumer protection framework.
If Mad Muscles made cancellation difficult or failed to disclose auto-renewal, you may have grounds to request enforcement or a refund through the FCCPC.
Some users praise clear subscription structure and effective, adaptable workout plans that are easy to follow.
Recent reviews on sites like Trustpilot rate the app 4 - 5 stars for movement clarity and improved coordination.
Common complaints include unexpected or duplicate charges, delayed or hidden cancellation buttons and refusal of refunds.
Users also report poor customer support experiences, unauthorized charges after trials, and difficulty securing refunds from the company or stores.
Deleting the Mad Muscles app from your phone does not cancel your subscription; the store or Mad Muscles account controls billing.
Always cancel subscriptions through the store settings or your Mad Muscles account as appropriate.
Attempting to cancel via the website when you subscribed through Apple or Google will not stop charges.
Identify the purchase channel (App Store, Google Play or website) before following cancellation steps.
Not saving receipts, screenshots of cancellations or emails can make refunds and disputes harder to resolve.
Keep transaction IDs, dates and any support communication until billing issues are fully resolved.
| Item | App Store (iOS) | Google Play (Android) | Website (madmuscles.com) |
|---|---|---|---|
| How to cancel | Apple ID → Subscriptions → Mad Muscles → Cancel | Google Play → Subscriptions → Mad Muscles → Cancel | My Account → My Subscription → Cancel Renewal |
| Where to request refund | Apple / App Store support | Google Play support | Mad Muscles support (case-by-case) |
| Typical refund outcome | Apple decision | Google decision | Possible if contacted within 30 days and evidence provided |
| Common problems | Store-managed; Mad Muscles cannot cancel | Store-managed; Mad Muscles cannot cancel | Cancel button may take up to 24 hours to appear; support delays reported |
If you want to stop future billing, cancel through the exact channel used for purchase and keep written proof of the cancellation and billing transactions.
For refunds, store purchases require store refunds; website purchases may be considered if you meet the provider’s conditions and contact support promptly.
AmoApps Limited
1st Floor, Georgiou Christoforou 8, 2012, Strovolos, Nicosia, Cyprus
Use the corporate address above for formal cancellation requests or consumer correspondence requiring a mailed statement.
Include full account details, transaction receipts and a clear statement of the remedy you seek (cancellation, refund, or data deletion).
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Yusuf Onyeka
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.