Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mirror service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Mirror: Easy Method
What is Mirror
Overview
Mirror is a digital fitness and mirror app/device that offers live and on-demand classes, plus mirror-style device products sold separately. It provides premium subscriptions for extended features and ad-free use.
Where it is used
Mirror is used both as a mobile app (iOS/Android) and as a standalone fitness device sold in various markets, including Nigeria listings by retailers. Subscriptions can be managed through the web or platform stores.
How to cancel Mirror
Via Web
- Log in to your Mirror account on the Mirror website.
- Go to your account or subscription settings and select the cancellation option.
- Cancellation takes effect at the end of the current billing period; access remains until then.
- Fees paid are non-refundable unless the law requires otherwise. See the refund policy.
Via App Store (iOS)
- Open Settings on your Apple device, tap your name, then Subscriptions.
- Select Mirror from the list and tap Cancel Subscription.
- Cancellation takes effect at the end of the trial or billing period. For App Store refund questions, contact Apple directly.
- Apple-specific guidance: App Store trial/renewal help.
Via Google Play (Android)
- Open the Google Play Store app, tap your profile, then Subscriptions.
- Select Mirror and choose Cancel subscription.
- Disable auto-renew at least 24 hours before the renewal to avoid another charge.
- Play Store refund or cancellation help: Google Play cancellation notes.
What happens when you cancel
Access and timing
When you cancel, access to Mirror premium features continues until the end of the current billing period or trial. Auto-renew is turned off so no future payments will be taken after that period.
Data and account
Your account typically remains active with any free features available. Account data and settings may be retained according to Mirror's terms; check the Terms of Service for data retention details.
Will I get a refund?
Refund policy (general)
- Mirror offers refunds for first-time premium subscriptions only within 7 days of purchase if you provide proof of purchase.
- After 7 days, Mirror does not issue refunds for subscriptions except as required by law.
- Renewals and cancelled subscriptions generally are not refundable; cancel at least 24 hours before renewal to avoid charges.
Platform purchases & exceptions
- If you purchased through Apple or Google Play, you must request refunds through those platforms; Mirror cannot process platform refunds.
- Mirror's Terms of Service note that fees are non-refundable unless the law requires otherwise and that a 14-day free trial may be offered to evaluate the service.
- See Mirror's refund policy: Mirror refund policy and terms: Terms of Service.
Mirror plans and pricing
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Mirror device basic package | $995 (USD) | One-time purchase | Entry-level Mirror device |
| Mirror membership (monthly) | $39.00/month (USD) | Monthly (with 1-year commitment) | Access to all Mirror live and on-demand classes for up to 6 users |
| lululemon Mirror (device, Nigeria listing) | NGN 3,266,325 | One-time purchase | Mirror by lululemon, includes device only |
| Echelon Reflect Mirror (device, Nigeria listing) | NGN 4,181,379 | One-time purchase | Fitness Mirror with free 30-day membership |
Notes on pricing
Prices listed are from public sources and retailer listings; exact Euro-denominated pricing for Nigeria in 2024/2025 is not publicly available. Check local retailers and official Mirror channels for current offers.
Your consumer rights in Nigeria
Key protections
Nigerian consumer protection principles (Consumer Protection Council Act) require clear terms and fair redress, though specific digital subscription refund periods are not always codified.
Practical steps under local rules
- Keep clear records of purchases, receipts and cancellation confirmations to support disputes.
- Platform purchases follow Apple/Google policies; cross-border digital refunds can be difficult under foreign exchange or payment controls, so act promptly.
Customer experiences
Positive feedback
Some analyses give the Mirror app high safety and legitimacy ratings, and many users find device features like lighting and zoom useful for portable mirror or fitness use.
See a positive review summary: JustUseApp Mirror review.
Common complaints
- Free version users report excessive, intrusive ads that make the app difficult to use.
- Some users allege undisclosed clipboard access and privacy concerns.
- Complaints include unexpected charges after tapping prompts to remove ads or disable them without clear confirmation.
Documentation checklist
What to gather
- Proof of purchase or receipt (email/order number).
- Account email or username used with Mirror.
- Screenshots of subscription status, billing statements and any in-app purchase prompts.
Where to submit
- For web purchases: submit via Mirror account support or the Mirror refund page with proof.
- For App Store/Google Play purchases: request refunds through Apple or Google Play support and attach receipts.
Common mistakes
Cancellation timing errors
A frequent mistake is cancelling too late. For platform subscriptions, auto-renew must often be disabled at least 24 hours before renewal to avoid another charge.
Also, users sometimes cancel in the wrong place (web vs App Store) and assume the subscription is stopped.
Payment & confirmation issues
Users may tap in-app offers that trigger charges without clear confirmation; keep evidence of what was shown when you were charged.
Not keeping receipts or confirmation emails makes refunds and disputes harder to resolve quickly.
Comparative recap
Quick comparison
| Method | How to cancel | Refund possibility | Action required timeframe | Who processes refunds |
|---|---|---|---|---|
| Web | Cancel in Mirror account settings on the website. | First-time refunds within 7 days with proof; otherwise generally no refund. | Cancel anytime before renewal; refunds must be requested within 7 days for first-time purchases. | Mirror (for direct web purchases). |
| App Store (iOS) | Cancel via iOS Settings → your name → Subscriptions → Mirror. | Refunds handled by Apple; Mirror cannot process Apple refunds. | Disable auto-renew at least 24 hours before renewal. | Apple/App Store. |
| Google Play (Android) | Cancel via Google Play Store app → Subscriptions → Mirror. | Refunds handled by Google Play; Mirror cannot process Play refunds. | Disable auto-renew at least 24 hours before renewal. | Google Play. |
Takeaway
If you purchased directly from Mirror, request refunds from Mirror within the 7-day window (first-time only). For platform purchases, contact Apple or Google Play promptly.
After cancelling
Checklist after cancellation
- Confirm cancellation email or on-screen confirmation and keep records.
- Monitor bank statements for any unexpected charges and save receipts.
- If charged after cancellation, contact Mirror support or the platform immediately and consider payment disputes if needed.
Helpful links
- Mirror refund policy: https://www.mirrorapp.ai/refund-policy
- Mirror Terms of Service: https://mirror-app.com/terms-of-service
- App Store subscription help: iOS subscription guidance
- Google Play cancellation notes: Google Play cancellation guidance
Address
Corporate address (advised contact)
Mirror House, 155/161 Broad Street, Lagos.
PMB 10001, Marina, Lagos.
Notes
The provided addresses are associated with the National Mirror newspaper in Nigeria. For subscription cancellation or legal correspondence, contact the appropriate Mirror support channel first to confirm the correct address.
If you need to send documentation or formal notices, keep copies and request written confirmation of receipt.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.