Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myfitnesspal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel MyFitnessPal: Easy Method
What is MyFitnessPal
Overview
MyFitnessPal is a nutrition and fitness tracking app that helps users log food, calories and exercise to meet health goals.
It offers a free tier and a paid Premium subscription with extra features such as an ad-free experience and advanced tracking tools.
How it is delivered
The service is available as a mobile app (iOS and Android) and via the web at myfitnesspal.com.
Subscriptions may be purchased through Apple App Store, Google Play Store, or directly via the MyFitnessPal website depending on your device and region.
How to cancel MyFitnessPal
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions → find MyFitnessPal → tap Cancel Subscription.
- Apple handles cancellations and refunds for App Store purchases; contact Apple support for refund requests.
- See MyFitnessPal support for reference: How to cancel (MyFitnessPal support).
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions → select MyFitnessPal Subscription → Cancel.
- Google Play handles cancellations and any refunds for Play Store purchases.
- If you cannot find the subscription, check multiple Google accounts you may have signed in with.
Cancel on the Web (myfitnesspal.com)
- Log in at myfitnesspal.com → My Home → Premium → Subscription Settings.
- Toggle Auto-Renewal from On to Off to stop future billing.
- Web cancellations stop auto-renewal but do not affect purchases made via App Store or Play Store.
What happens when you cancel
Access and billing
Cancelling stops future automatic renewals; you usually retain Premium features until the current paid period ends.
No further recurring charges should be made after cancellation, but charges already processed will not be automatically reversed.
Data and account
Your MyFitnessPal account and logged data remain available after cancelling; cancelling subscription does not delete your account.
To remove data entirely, follow account deletion instructions on the website or app settings before or after cancelling.
Will I get a refund?
Official policy
MyFitnessPal’s stated policy is that purchases are final and non-refundable except at their sole discretion.
That means refunds are generally not provided unless MyFitnessPal expressly agrees to one.
Third-party platform refunds and exceptions
- Purchases through Apple App Store or Google Play must be refunded through those platforms, not through MyFitnessPal.
- Users have reported occasional manual refunds handled inconsistently by support or platforms, but these are exceptions rather than the rule.
- See the MyFitnessPal support article for cancellation details: MyFitnessPal cancellation help.
MyFitnessPal plans and pricing
Available plans
The following prices reflect App Store listings converted approximately; local store listings may vary.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Monthly Premium (Nigeria via Apple App Store) | €3.44 (approx.) / ₦3,100 listed | Monthly | Standard Premium features (barcode scanner, ad-free, etc.) |
| Annual/Yearly Premium (Nigeria via Apple App Store) | €17.44 (approx.) / ₦15,700 listed | Annual | Standard Premium features |
Notes on pricing
Prices were converted using an approximate exchange rate; the annual price appears unusually low and may be a listing error.
Always check the App Store, Play Store or MyFitnessPal web checkout for the exact local price before subscribing.
Your consumer rights in Nigeria
Key rights under FCCPA
Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights to clear information and fair contract terms.
The law restricts blanket “no refund” policies and supports refunds for defective, misrepresented or substandard goods and services.
How this applies to MyFitnessPal purchases
- Although MyFitnessPal’s Terms may be governed elsewhere, Nigerians can assert FCCPA protections if local consumer rights are violated.
- Enforcement can be sought through the Federal Competition and Consumer Protection Commission (FCCPC) or Nigerian courts.
- Further reading: Legal note on refunds (source).
Customer experiences
Positive feedback
Many users praise MyFitnessPal for a user-friendly interface, a large food database, and effective calorie tracking features.
Features commonly praised include the barcode scanner and helpful progress tracking tools.
Negative feedback
Users report problems such as app bugs, login and sync issues on Android, and problems with Google Fit integration.
There are also reports of recurring or unauthorized charges and dissatisfaction after certain updates; some users said they received refunds in isolated cases.
Documentation checklist
What to gather before contacting support
- Receipt or proof of purchase showing date, amount and purchase platform (App Store, Play Store, or web).
- Account email or username used for MyFitnessPal.
- Relevant screenshots of subscription status, billing history, or error messages.
When escalating a dispute
- Record dates and details of cancellation attempts and any communications with MyFitnessPal or app stores.
- Keep reference numbers from Apple/Google or MyFitnessPal support tickets for follow-up.
Common mistakes
Assuming one-step cancellation
Users sometimes cancel inside the MyFitnessPal app but forget they purchased via the App Store or Play Store.
That leads to continued billing because platform-level subscriptions were not cancelled.
Not keeping proof
Failing to save receipts or cancellation confirmation makes it harder to request refunds or contest charges.
Always save screenshots and email confirmations when cancelling or disputing a charge.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund route | Typical refund likelihood |
|---|---|---|---|
| iOS (App Store) | Cancel via Settings → your name → Subscriptions → MyFitnessPal | Request refund from Apple App Store | Low; handled by Apple and considered case-by-case |
| Android (Google Play) | Cancel via Google Play Store → Menu → Subscriptions → MyFitnessPal | Request refund from Google Play | Low; Google evaluates refund requests per policy |
| Web (myfitnesspal.com) | Log in → My Home → Premium → Subscription Settings → toggle Auto-Renewal Off | Contact MyFitnessPal support for exceptions | Low; MyFitnessPal states purchases are final but may grant refunds at discretion |
Key takeaway
Cancel on the same platform you used to buy to stop renewals promptly and preserve evidence for any dispute.
Refund chances are generally low unless the store or MyFitnessPal approves an exception.
After cancelling
Follow-up actions
- Save confirmation of cancellation and monitor your bank or card statement for unexpected charges.
- If charged after cancelling, contact the platform (Apple/Google) first and then MyFitnessPal support if needed.
Helpful links
- MyFitnessPal cancellation support
- Manage subscriptions (Apple)
- Manage subscriptions (Google Play)
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Primary office
100 Congress Ave, Suite 400, Austin, TX 78701, USA
Notes about contacting
For billing issues tied to App Store or Play Store purchases, contact those platforms directly as they control refunds for purchases made through them.
For web purchases or account issues, use MyFitnessPal support channels and keep documentation handy for any formal complaints.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.