Pure Barre

Cancel PURE BARRE online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

Cancellation service #1 in Nigeria

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Pure Barre Membership | Postclic
Pure Barre
17877 Von Karman Ave, Suite 100
92614 Irvine United States
support@purebarre.com
Subject: Cancellation of Pure Barre contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pure Barre service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pure Barre
17877 Von Karman Ave, Suite 100
92614 Irvine , United States
support@purebarre.com
REF/2025GRHS4

Cancel Pure Barre: Easy Method

What is Pure Barre

Overview

Pure Barre is a fitness brand offering barre-based group classes and digital subscriptions focused on strength, flexibility, and low-impact cardio.

Memberships and class access are sold through studios, the Pure Barre website/app, and third-party marketplaces.

Where it is offered

Pure Barre operates studios in multiple countries and provides a digital app experience for on-demand and live classes.

Purchases and subscriptions may be processed in different channels (studio, website/app, App Store/Google Play), which affects how you manage cancellations.

How to cancel Pure Barre

Cancel if you bought in-studio

  • Contact the same studio where you purchased the membership to request cancellation.
  • Ask for written confirmation (email or receipt) showing the cancellation date and the end of your paid billing period.
  • Keep a copy of any studio correspondence for your records.

Cancel if you bought via Pure Barre website or app

  • Open the Pure Barre app or visit the Pure Barre website and sign in to your account.
  • Use the "info" icon or "account" button in the app or on the website to find the subscription or membership settings.
  • Follow the on-screen steps to cancel; note that cancellation becomes effective at the end of the current paid period.

Cancel if you bought via App Store or Google Play

  • Manage and cancel the subscription through the Apple App Store or Google Play Store - Pure Barre cannot cancel these for you.
  • Open your device’s app store account settings, locate subscriptions, and select cancel for the Pure Barre subscription.
  • Cancellation will take effect at the end of the paid period managed by the app store.

What happens when you cancel

Access after cancellation

After cancellation access continues through the end of your current paid billing period.

You keep full use of the membership until that date; no partial-period access changes are made by cancellation.

Billing and renewals

Automatic renewals stop after cancellation at the end of the paid period; you will not be charged for the next cycle.

If you subscribed via an app store, renewal control is handled by that store and appears in your app store subscription settings.

Account data and records

Your account and booking history typically remain accessible according to Pure Barre’s data retention rules.

Ask the studio or support for exported receipts if you need payment records for disputes or refunds.

Will I get a refund?

Official policy

Pure Barre’s stated policy is: "No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS."

After cancellation you retain access until the end of the billing period, but no pro‑rated refunds or credits are provided. See the official refund policy here.

Possible exceptions

  • Refunds or credits may be granted only at Pure Barre’s sole discretion in exceptional cases.
  • There is no entitlement to a discretionary refund; you must request it and provide supporting reasons and documentation.

Pure Barre plans and pricing

Available plans

Publicly available pricing for Pure Barre in Nigeria in EUR is not published in the sources reviewed.

Pricing may vary by purchase channel (studio, website/app, third-party marketplaces) and by country.

Pricing notes

Check the App Store or Google Play in Nigeria for localized pricing and currency display.

If you need exact prices, contact your local studio or view the subscription details in the Pure Barre app or the relevant app store.

Plan Price (EUR) Notes
Single class / Drop-in Varies Varies by studio and channel
Monthly membership Varies Check app, website, or studio for local rates
Annual / Prepaid packages Varies Availability and price vary by location and marketplace

Your consumer rights in Nigeria

Local law overview

General consumer protection laws in Nigeria may apply, but Pure Barre’s published terms specify cancellation and refund rules based on the purchase channel.

Pure Barre’s policy does not state a statutory 14‑day cooling‑off right for Nigeria in its official documents.

App store and platform rights

  • If you purchased via Apple App Store or Google Play, you can request refunds through those platforms under their own policies and timeframes.
  • Platform refund decisions are separate from Pure Barre’s "no refund" policy and are governed by Apple/Google procedures.

Customer experiences

Positive feedback

  • Some users report feeling welcomed, supported, and comfortable - especially those new to exercise.
  • Community atmosphere and respectful treatment are noted in positive accounts.

Negative feedback

  • Complaints include unclear cancellation processes, unexpected notice periods, and perceived misleading advertising about "cancel anytime."
  • Users also report technical issues (double charges, app glitches) and slow or unresponsive corporate customer service in some cases.

Documentation checklist

What to gather before cancelling

  • Proof of purchase (receipt, confirmation email, or studio contract).
  • Account details (email used for the Pure Barre account and subscription ID if available).
  • Payment records showing charges and billing periods.

How to present your case

  • When contacting studio or support, attach receipts and a clear request for cancellation with the desired effective date.
  • Keep copies of all responses and timestamps of calls or chat interactions for follow-up or disputes.

Common mistakes

Cancelling via the wrong channel

A frequent error is attempting to cancel through a different channel than the one used to buy the membership.

For example, App Store subscriptions must be cancelled in the App Store; requesting cancellation via the Pure Barre website will not stop an App Store billed subscription.

Expecting automatic refunds or immediate termination

Another common mistake is assuming cancellation triggers a pro‑rated refund or immediate loss of access.

Pure Barre’s policy maintains access until the end of the paid period and generally no refunds for partially used periods.

Comparative recap

Quick summary

Key differences depend on where you purchased the membership: studio, Pure Barre app/website, or app store.

Each channel has its own cancellation path and may offer different refund remedies.

Table

Purchase channel Where to cancel Refund policy When cancellation takes effect
In-studio purchase Cancel at the same studio No refunds for partially used periods; exceptions discretionary End of current paid billing period
Pure Barre website/app Cancel via "info" icon or "account" in app or website No refunds for partially used periods; exceptions discretionary End of current paid billing period
Apple App Store / Google Play Cancel via the respective app store account settings Pure Barre: no refunds; app store may consider refunds under its policies End of paid period handled by the app store

After cancelling

What to do next

Save or screenshot cancellation confirmations and payment receipts for your records.

If you encounter unauthorized charges or billing errors, contact the studio, Pure Barre support, and your payment provider promptly.

Useful links

Address

Corporate address

Pure Barre corporate headquarters:

17877 Von Karman Ave, Suite 100, Irvine, CA 92614, United States

Notes

For studio-specific contact details, use the studio where you purchased your membership or check the Pure Barre website/app for local locations.

For App Store/Google Play purchases, contact Apple or Google support directly for subscription management and refund requests.

FAQ

To cancel your Pure Barre membership purchased in-studio, contact the same studio where you bought it and request cancellation in writing. Make sure to ask for written confirmation of your cancellation date and the end of your billing period.

If you subscribed through the Pure Barre website or app, log in to your account, click on the 'info' icon or 'account' button, and follow the on-screen instructions to cancel. Remember to keep proof of your cancellation.

To cancel a Pure Barre subscription purchased via the App Store or Google Play, go to your app store account settings, locate your subscriptions, and select cancel for Pure Barre. Ensure you keep a record of your cancellation.

According to Pure Barre's policy, there are no refunds for partially used periods. You will retain access until the end of your current billing cycle, but no pro-rated refunds or credits will be issued.

After you cancel your Pure Barre membership, you will continue to have access to classes until the end of your current paid billing period. No changes to access will occur until that date.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.